Use This TemplateProfessional Summary
- A technocrat with 3+ years of experience in executing IT projects on Installation, Maintenance, IT Infrastructure Development and Technical Support
- Proficient in analysing information system needs, evaluating end-user requirements, recommending custom designing solutions and troubleshooting complex information systems
- Possessing knowledge of software analysis and design, application-based process reengineering and process optimization
- Expertise in mapping requirements of multiple clients as well as the different business partners; developing, implementing and transitioning, customizing processes in line with the guidelines specified by the clients
- Skilled in installing and configuring server operating systems, application software & hardware, and so on; managed disk space, user profile creation and user rights management
- An effective communicator with uncompromising commitment to performance excellence and skilled in motivating team members to maintain deliverability as per the SLA.
- Exceptional team building, organizational and analytical skills with proven relationship management and communication expertise.
Employment history
Linux Systems Administrator, Thiel and Sons. Wisokyborough, Nebraska
Oct. 2018 – Present
- Working as Server Administrator / Web Hosting Expert / Technical Support Engineer.
- Installing and configuring Server Operating Systems, Application Software, and so on
- Managing:
o Disk space, user creation and user management,
o Customer’s servers to ensure smooth functioning with proper onsite and offsite backups,
- Extending high-end technical support to Customers on behalf of Clients and ensuring high customer satisfaction
- Troubleshooting networking issues, software & hardware; tracking problem, remediation scheduling and coordination
- Supervising abuse, monitoring server, assisting Migrations, resolving load and resource outages
- Timely Knowledge Sharing so that every team member is aware of the Team’s Day to Day activities.
Software Engineer Grade I, Shanahan-Kohler. Port Hung, Maryland
Jan. 2017 – Jun. 2017
- Working on user management/ server maintainers/ web server/ mail server, and so on.
- Managing:
o Disk space, user profile creation and user rights management.
o Customer service operations for rendering and achieving quality services.
- Assessing organisational requirements for security & implementing security software systems against various attacks; executing backup strategy, ensuring scheduled / unscheduled backups
- Assigning user nodes to various devices installed and networked, managing allocation and protection of user rights, as per company’s policies.
- Extending high-end technical support on various servers and ensuring high customer satisfaction.
- Troubleshooting networking issues, software & hardware; tracking problem, remediation scheduling and coordination.
- Supervising abuse, monitoring server, assisting Migrations, IP Address Allocation and Migration to a new/old server, VPS migration to a new HW node, resolving load and resource outages.
- Working in the capacity of Shift Admin to manage a range of day-to-day operations, handling escalations, leading a team of over 3 members and reporting the status to management /team lead.
- Defining work flow, building team’s KPIs and implementing systems & changes as required by the client.
- Managing team systems and reporting bugs to management /team lead; supporting the definition of work flow, building team’s KPIs, implementing systems to ease work & forums blogs; interacting with the client on changes to be implemented in the systems.
Education
South Tremblay Institute, Port Christamouth, West Virginia
Engineering (Electronics and Communication), Mar. 2014
The Braun, South Rosalind, Alabama
Mathematics and Science, Apr. 2010
Western Reilly University, New Norberto, Georgia
Science, Jul. 2008
Accomplishments
Languages
English
Hindi
Malayalam
Skills
Linux
DNS
Web Hosting technologies
Client Relationship Management
SLA Adherence
Technical Support/Troubleshooting
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More Job Descriptions for :
1
linux systems administrator
- Worked as a Linux System Administrator in a team for 6. Primarily worked on Redhat Enterprise Linux. The Profile involved setup and deployment of Redhat Linux as well as Applications.
- Worked with Redhat Satellite Servers
- Provisioning of servers using kick-start installation.
- Extensive Data Center Operations experience involved
- Hosting Servers in the Telus Co-location center in Calgary
- Setup of the Ground Work Monitoring system (based on Nagios) to monitor infrastructure in the On Prem Data Center as well as the Telus Co-location center
- Setup of Temperature Sensors in the On Prem Data Center.
2
linux systems administrator
- Server infrastructure management
- Firewall configurations (mostly iptables)
- Automation’s
- System health checks and monitoring
- System backups
3
linux systems administrator
- Designing cross brands architectures for WebSphere based solutions.
- Install and maintain security patches on the operational and development system, which includes but is not limited to, Red Hat Linux, VMWare, MySQL, and Apache web services.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Perform regular file archival and purge as necessary.
- Create, change, and delete user accounts per request as necessary.
- Repair and recover from hardware or software failures.
4
linux systems administrator
- Installed and Configured Linux servers based on client’s requirement with respect to company defined policies.
- Network management and packet filtering.
- Handled issues related to remote servers.
- System and Network activity monitoring.
- Attended calls related to customer queries and complaints, offered solution.
5
linux systems administrator
- Technical lead for the support and architectural delivery of more than 60 RHEL servers and provided technical support on hardware installation EgyNews project hosted at MCIT.
- Management of Apache servers including installation, maintenance and troubleshooting.
- Provided support on Linux applications including but not limited to, WebSphere, Lotus Domino and VMware on Linux ESX platform.
- Implemented Nagios monitoring which trends and monitored over 100 server.
- Create documentation for existing CentOS-based systems detailing server build processes, application deployments, repository configurations, automated jobs, directory structures, hardware allocations, and network assignments.
- Train IT Operations personnel as needed on our Linux-based infrastructure.
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