Use This TemplateAndrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my experience to add immediate value to an organization.
Employment history
Mar. 2016 – Feb. 2017
North Renaldoside, Tennessee
Lead Teller, Murazik Group
- Maintained friendly and professional customer interactions.
- Created Strategies to develop and expand sales of services to existing customer which resulted in a number percent increase in annual revenue.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Processed quarterly Vault and ATM audits with zero error rate.
- Sold cashier’s checks, traveler’s checks and money orders.
Jul. 2013 – Sep. 2013
North Donettafort, New York
Supervisor, Kirlin LLC
- Provided excellent customer service by ensuring vehicle rentals are clean and in acceptable condition.
- In supervisory role, ensured that staff are productive and compliant in servicing.
- Provided high communication internally to meet service standards.
- Open and closing procedures.
Aug. 2012 – Sep. 2012
South Marilushire, Louisiana
Supervisor, Wolff, Hauck and Littel
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credits
- Advised clients on mortgage, educational and personal loans.
- Assessed clients’ financial situations to develop strategic financial planning solutions.
- Maintained friendly and professional customer interactions.
Education
Jul. 2012
High School Diploma
- East Howell University - South Faustinoshire, Rhode Island
Skills
Supervisor
Experienced
Sales
Experienced
Customer Services
Experienced
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Dedicated customer service representative, motivated to maintain customer satisfaction and contribute to company's success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven with strong prioritization, a flawless record with cash handling, and using suggestive selling to increase the average daily sales of the business. Team player with a strong commitment to the company.
Employment history
Jul. 2018 – Present
New Lamont, New Mexico
Lead Teller, Lockman, Wilderman and Metz
- Determine customers' financial services needs and prepare proposals to sell services that address these needs.
- Assist customers by providing information and resolving their complaints.
- Sort, count, and wrap currency and coins.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Sep. 2016 – Oct. 2016
Murraychester, Nebraska
Sales Associate/Cashier, Auer-Stamm
- Performed inventory and restocking assignments as necessary.
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Compute sales prices, total purchases and receive and process cash or credit payment.
Sep. 2015 – Oct. 2015
Eliasstad, Wyoming
Sales Associate/Cashier, Okuneva-Nader
- Maintain knowledge of current sales and promotions.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Ticket, arrange and display merchandise to promote sales.
- Compute sales prices, total purchases and receive and process cash or credit payment.
Education
Dec. 2014
High School Diploma
- East Utah Academy - Mabellechester, Arizona
Skills
Attention to Detail
Organization
Cash Handling
Product Knowledge
Communication
Computer Skills
Bilingual
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More Job Descriptions for :
1
lead teller
- Created Strategies to develop and expand sales of services to existing customer which resulted in a number percent increase in annual revenue.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Processed quarterly Vault and ATM audits with zero error rate.
- Sold cashier’s checks, traveler’s checks and money orders.
2
lead teller
- Managed and coached tellers to meet quarterly incentives
- Assisted assistant manager in all operational procedures: vault settlement, ATM, RFX (foreign currency), teller differences, audits
- “Wells at Work” team member (marketing campaign for business and wholesale)
- Served in leadership role when needed by reporting to the district manager with daily reports
3
lead teller
- Provided approvals in accordance with bank’s policies and procedures when needed to complete certain transactions.
- Partnered with Service Manager on completing control tasks on a timely manner. Performed monthly audits for Cash Vault and teller drawers
- Prepared End of Month Reports with accuracy
- Provided guidance to tellers in complex customer transactions, and ensured accurate daily reports.
- Provided excellent customer service while processing transactions, and recommending additional products and services to meet customers’ needs.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Maintained confidentiality of bank records and client information.
4
lead teller /assistant manger
- Examined checks for endorsement and to verify other information such as dates, bank names and identification.
- Made decisions about the legality of documents to ensure that no checks were returned
- Trained other tellers on paper procedures to handle customer transactions
- Assisted store manager with organization and day to day paperwork
5
lead teller
- Obtain product knowledge on current products and services
- Provide excellent customer service skills with building rapport with client to deepen the relationship.
- Perform Maintenance on personal and business accounts.
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers’ claims
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