it project manager Resume Examples

Information technology is a rapidly growing field that constantly produces new innovations. More often than not, these technological advancements stem from projects assembled for research and product development. If you have sound leadership skills, organizational skills, and technical know-how, this may present the perfect career opportunity for you. You may have even pursued a bachelor’s degree in IT and project management certifications. Regardless of the route you took, so far, your next step involves creating a great IT project manager resume. Tech firms and mid-to-large companies tend to rely on bots to scan resumes for keywords. These words indicate what candidates may present the best fit. Including relevant key phrases can help ensure you catch the attention of even smaller company recruiter’s in six seconds or less. Negotiation skills, agile scheduling, meeting management, and IT architecture skills are some of the keywords you may choose to include. IT is such a wide field that you may feel overwhelmed by all the recommendations you receive for best-practice inclusions. Use our IT project manager resume sample and professional guides to create a document that truly sets you apart from other candidates.

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Professional Summary

Oversaw and coordinated technology direction and strategy, process and quality improvement. Managed IT corporate standards compliance, asset management, project planning and management, budgeting, forecasting, and customer relationship management. Directed IT teams in building, implementing, managing, supporting and enhancing key technologies. Responsibilities included application lifecycle development, data warehousing, business intelligence, customer support, and client relations. Managed team of 50+ technical staff.

Employment history

IT Project Manager, Kuhn, Huel and Bartell. Port Derickton, Wisconsin

Aug. 2019 – Present

Manage project execution to ensure adherence to budget, schedule, and scope.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Monitor or track project milestones and deliverables.
Confer with project personnel to identify and resolve problems.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Establish and execute a project communication plan.
Assign duties, responsibilities, and spans of authority to project personnel.
Schedule and facilitate meetings related to information technology projects.
Monitor the performance of project team members, providing and documenting performance feedback.
Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.

Team Lead, Smith Group. West Armandton, Indiana

Jul. 2017 – Dec. 2017

· Leading the service desk team.

· To monitor and provide high level of Customer satisfaction.

· Works on moderately complex assignments where judgment is required in resolving problems and making routine recommendations.

· Monitors service and incident requests and assigns or resolves tickets allocation appropriately.

· Work well with team to achieve desired SLA’s.

· Organizing daily-WEBEX meetings and working on action plan for improvements.

· Handling Sr. User’s and their requirements, VIP and Escalation Calls.

· Follows IT standards and policies for workflow.

· Responsible for daily report, daily preventive maintenance checklist of the team.

· Engages vendors for onsite repair where applicable.

· Provides Hardware Break/Fix solutions for technology assets where applicable.

· Technical escalation documentation and tracking.

· Completion of routine service and incident requests within Service Level Objectives.

· Ensure resource availability and allocation

· Develop a detailed project plan to track progress, analyzing and monitoring day to day calls and guiding the team for the same.

· Perform risk management to minimize project risks

· Establish and maintain relationships with third parties/vendors

· Create and maintain comprehensive project documentation.

Sr. Associates - IT Projects, Witting and Sons. Schneiderborough, Kansas

May. 2014 – Nov. 2014

· Accomplishes information technology staff results by communicating job expectations; Planning, monitoring, and appraising job results;

· Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

· Verifies application results by conducting system audits of technologies implemented.

· Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

· Recommends information technology strategies, policies, and procedures by evaluating Organization outcomes; Identifying problems;

· Maintains quality service by establishing and enforcing organization standards.

· Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.

· Configuration of mail for user end viz. Microsoft Exchange , Lotus Notes, Mozilla Thunderbird

· Up-gradation and installation of antivirus on user system.

· Telephone configuration for user end like AVAYA & CISCO.

· Maintaining data backup within company domain.

· Provide support for implementation of IT infrastructure.

· Making daily report on Excel, MIS reports, SLA reports and keep check.

· Maintaining SLA compliance.

· Maintaining escalation matrix and Vendor Management.

· Generation of reports on timely basis for maintaining TAT and SLA

· Conducting Monthly And Quarterly IT-Audit.

· Involved in System migration projects (From XP to Win 7).

· Daily basis checklist for Video Conferencing devices (Polycom &Life-size) and Overhead Projectors on preventive basis.

· Applications solving call through Remote desktop or Dame ware tool.

· Application Installation, Configuration and troubleshooting. Provide basic functional support on any user queries.

· Field visit for user query which remotely cannot resolve.

· Providing Support to STAR (Smart Transformation at Reliance) project and BT project.

· BYOD(Bring Your Own Devices) service provisioning. Configuring mails on Mobile devices, personal Laptops.

· Configuring Mail client (Afaria , SAP Based and Airwatch, Microsoft Based) on Blackberry, IOS, Android , Windows based devices.

· Provide Data recovery and also coordinate with vendor for same.

Server / Desktop Engineer, McKenzie-Nitzsche. New Doyle, Kansas

Nov. 2011 – Jun. 2013

· Giving support to User having Windows XP, Windows Vista, MS Outlook2007 Client and Outlook Web mail to Windows 2003 using Office 2007, software and support to client having application ODIN Client, ODIN Diet .User Profile setup & maintenance.

· Data center Checklist , Server Checklist

· Coordinate with all Software vendor and solve IT related problems of organization, Vendor Management

· Ability to handle all LAN and WAN connectivity and all types of Laptops Desktops printers and scanners.

· Manage and Installed network Printers.

· Monitoring CPU utilization, disk space usage etc. on daily basis

· Creating / modifying / deleting users and groups

· Setup Board Meeting, Audit Meeting etc. using projector and VOIP system.

· Blackberry mail Email Configuration.

· Taking NT Backup and Symantec Backup (Ver. 12)on Daily, Weekly, Monthly basis. Using HP and IBM Ultrium LTO TAPE

· BOD Activity: Taking Backup of SPAN files of share market.

· Login to NSE EQ, NSE FO, NSE CDS , BSE Servers for trading.

· Taking Backup of NSE and BSE Servers using SQL Server

· Updating of SPAN file of share market.

· Login process of VOICE LOGGER for call recordings

Education

Western Wiza Institute, South Nathaniel, Delaware

MBA, E-Business, Dec. 2015

Western Little University, East Erichbury, Alaska

Bachelor of Engineerings, Computer Engineering, Sep. 2012

The Wyoming Institute, Orethaport, Minnesota

DIploma, Diploma in Computer Science, Sep. 2007

Southern Oklahoma Institute, Port Donnetteshire, Vermont

H.S.C., Science, Sep. 2004

Rempel College, O'Harafort, West Virginia

S.S.C., S.S.C., Apr. 2002

Skills

Proactive Attitude

Strategic Thinking

Strong technical skills

Deadline - Oriented

Interpersonal and communication skills

The ability to work well under pressure

Analytical and problem solving skills

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Andrew Smith

Phone: (000) 000-0000

Email: [email protected]

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Analytical, insightful professional with a masters in Astronomy and 10 years of experience as an environmental scientist. Expert in environmental laboratory analysis and operations specifically potable water, wastewater, and surface and groundwater. Expert in astronomical sciences and flight safety. Been to the moon twice. In good shape, played college lacrosse all four years at Notre Dame University.

Employment history

Jul. 2017 – Present Port Reggieborough, Connecticut

IT Project Manager, Hintz-Beier

Run a team of scientists at NASA to come up with smarter and more efficient ways to make space travel easier.
We look to find ways to further improve our rockets so we can safely travel further and still return
I advise over my team and make sure everything is running smoothly while still following my own instructions from the higher-ups.

Jul. 2011 – May. 2014 Langoshstad, Virginia

Astronaut, Heaney, Bechtelar and Rowe

Went on two trips to the moon to examine samples of the dirt there to bring back to NASA.
Explored some undocumented areas of the moon
Completed all the astronaut training

Apr. 2001 – Jan. 2007 Vaniamouth, Louisiana

Environmental scientist, Ferry, Carter and Stokes

Collect, synthesize, analyze, manage, and report environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water samples.
Provide scientific or technical guidance, support, coordination, or oversight to governmental agencies, environmental programs, industry, or the public.
Determine data collection methods to be employed in research projects or surveys.

Nov. 1999 – Jun. 2000 Port Felix, North Dakota

Camp Counselor, Halvorson-Corwin

Worked with kids all day
Taught them how to swim and play tennis while also playing fun games with them all day
Red Cross certified

Education

Jan. 2000

Master of Science: Astronomy

South Dietrich Institute - Felishabury, Alaska

Skills

Athletic from astronaut training and collegiate sports

Experienced

Works well with others

Expert

Team Leader

Experienced

Scientist

Experienced

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Professional Summary

Driven Project Manager with 10+ years of experience, seeking to implement and drive Product LifeCycle processes to ensure that strategic and business goals are achieved. Certified Scrum Master, skilled in Agile development processes, with deep domain knowledge of software lifecycle - from ideation through sunset.

Employment history

IT Project Manager, Abernathy, Lockman and Effertz. Howellville, Vermont

Jan. 2019 – Present

Manage a portfolio of short-term and long-term projects using Agile and traditional PMI project management methodologies. Skilled at requirements gathering, workflow planning, cross-functional collaboration, project prioritization, and resource allocation. Skilled at developing project plans, task schedules and process flow diagrams.

Volunteered to lead the organization’s initiative to decommission a portfolio of legacy and flat data and API solutions. This long-term project has required work at all project management phases, from initiation through closure.
Led a 15+ member team’s successful migration from NetSuite to SalesForce PSA Customer Relationship Management (CRM) tool 4 weeks ahead of targeted go-live.
Led the Agile transformation of the Systems Implementation team. This entailed creating a tiered implementation support structure, standardizing customer implementation reporting, and initiating the concept of sprint work. This transformation has resulted in:
- Greater accountability for customer success
- Reduced customer mean time to value
- Increased velocity of internal projects

Systems Implementation Analyst, Schinner, Haley and Jaskolski. Lake Janborough, New Jersey

Feb. 2018 – May. 2018

Led the organization’s initiative to sunset a portfolio of legacy data files and Application Programming Interfaces. This effort has allowed the organization to better position its leading solutions in the market while reducing internal content, development, and support costs.

In working with stakeholders up to and including executive level decision makers, this opportunity has allowed me to demonstrate:

Executive level communication/presentation skills
The ability to influence and motivate cross-functional team of non-direct reports
Financial data analysis and interpretation
Risk analysis and mitigation strategy development

Associate Clinical Editor, Mayert Inc. Hyomouth, Colorado

Oct. 2012 – Mar. 2015

Plan, produce, and edit clinical content for drug interaction and duplicate therapy screening within multiple Oracle and ASP.NET databases for customer applications. Create new medication monographs through surveillance and review of official package labeling and primary scientific literature. Compose consumer-appropriate resources for non-healthcare professionals.Prepare and validate data updates for worldwide consumer application use. Frequently address concerns raised by healthcare practitioners directed at:

Devising strategies for data improvement
Reducing drug interaction alert fatigue
Increasing customer workflow efficiency

Education

Eastern Georgia University, Lake Shawanna, Virginia

MBA, Health Care Administration, Apr. 2015

Will College, New Ramirofurt, Utah

Bachelor of Science, Health Administration, Mar. 2008

Personal info

Phone: (000) 000-0000

Email: [email protected]

Address: 287 Custer Street, Hopewell, PA 00000

Skills

Microsoft Excel

Microsoft Visio

Microsoft PowerPoint

Microsoft Project

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