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Andrew Smith

Phone: (000) 000-0000
Email: [email protected]
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Recently semi-retired small business owner offering 23 years experience building two profitable small businesses, both of which have been sold. 
Proficient at identifying ways to improve sales management systems and processes, and extract additional value from existing, and potential business relationships.
Exceptionally clear and critical thinking individual with skills to share on a project or mentoring basis.  

Employment history

Aug. 2004 – Aug. 2011 Balistreriville, Vermont
Franchise owner / mortgage broker, Kris and Sons
  • Establish and maintain relationships with referral sources, lender partners, and allied service providers.
  • Manage the relationship with franchisor representatives.
  • Develop, test, and implement sales and process management systems.
  • Identify and communicate customer needs, and prepare lending solutions to meet them. 
  • Liaise with lenders, mortgage insurers, and valuers on applications in progress, resolving issues as they arise.
  • Communicate clearly and promptly with transaction stakeholders.
  • Recruit and manage staff, and oversee training programs.
Dec. 1997 – Oct. 1998 South Granttown, North Dakota
Sales Director, Mosciski Inc
  • Identify opportunities for improvement in customer processes and procedures, and tailor I.T based solutions to resolve them.
  • Prepare and present sales proposals, and follow through from acceptance to implementation.
  • Oversee the implementation staff and manage changes to requirements as they arose.
  • Recruit, train and mentor staff.
  • Problem solve issues in existing systems and propose solutions.
  • Manage implementations to multiple customer sites relating to Y2K compliance and then GST implementation. 
Oct. 1994 – Jun. 1995 Tracytown, Nevada
Planning Systems Troubleshooter, Batz, Williamson and McClure
  • Identify where major planning or project management related IT systems implementations were moving off scope, budget, and time scale.
  • Analyse the project and recommend modifications, usually leading to changes in personnel, scope or cancellation of the project.
Jul. 1994 – Sep. 1994 West Jovan, New York
Planning and Distribution Manager, Bins, Senger and Gerhold
  • Manage the customer side supply chain for a business manufacturing rear vision mirrors for the Australian car industry, and for export to the USA and Japan. 60% of output was export.
  • Recruit, train, and manage a team of 12 warehouse and export clerical staff.
  • Maintain effective communication with local and international customers in a 24/7 operation.

Education

Aug. 1990
Bachelor of Economics: Economics
  • Eastern Senger - East Kristeen, North Carolina

Skills

Problem Identification
Expert
Structuring personal and small business finances
Expert
Develop and implement sales follow up systems
Experienced
Reading and understanding SME financial reports
Expert
Clearly communicating problems and solutions
Expert
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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Sales professional with 20+ years of experience in the areas of business and sales channel development for multi-million-dollar, global organizations.  Passionate, results-driven leader  and strong ability to identify, cultivate, and maintain strategic relationships with clients to achieve and exceed company-wide goals and objectives. Won the prestige President's club award with Fedex. Living in the US since 4 Years being a Franchise Owner with Unishippers and improved my managing skills by owning my own franchise.

Employment history

Franchise Owner, Boyer, Gusikowski and Hills. Lake Chad, Indiana
Oct. 2016 – May. 2017
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Prepare budgets and approve budget expenditures.
International Account Executive, Hane, Becker and Hessel. West Valerieberg, New Mexico
Nov. 2005 – Oct. 2013
Contacts customers and prospects within a defined geographic territory or on an account basis to sell FedEx international and freight services. Focuses on personal sales targets by developing new business opportunities, troubleshooting customer problems and enhancing existing customer relationships

My DSM in Switzerland is Andre Scheibel and my employee number was 388306
International Account Executive, D'Amore and Sons. South Anjamouth, Indiana
Jan. 2005 – Jul. 2005
Contacts customers and prospects within a defined geographic territory or on an account basis to sell FedEx international and freight services. Focuses on personal sales targets by developing new business opportunities, troubleshooting customer problems and enhancing existing customer relationships
International Account Executive and Inside Sales, Kuhic, Wolf and Cassin. South Eugeniobury, Maryland
Sep. 2002 – Nov. 2003
International Account Executive 

Contacts customers and prospects within a defined geographic territory or on an account basis to sell FedEx international and freight services. Focuses on personal sales targets by developing new business opportunities, troubleshooting customer problems and enhancing existing customer relationship


customs clearance clerk, Howe LLC. Lake Thomasineborough, Utah
Nov. 1996 – Mar. 1998
I was in charge of Airfreight Import for Swissair Technics. This was my only customer and I was in charge of custom clearing aircraft parts "AOG" from the US to Switzerland.

Education

Labadie College, West Brunoshire, Maryland
High School Diploma, Sales and Marketing, May. 2004
The Iowa College, Daughertymouth, Tennessee
High School Diploma, Exchange student, Apr. 1996
West Kovacek Institute, West John, Vermont
High School Diploma, Sales and Marketing, Nov. 1995

Skills

Sales professional
Shipping industry knowledge
Management
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  • Establish and maintain relationships with referral sources, lender partners, and allied service providers.
  • Manage the relationship with franchisor representatives.
  • Develop, test, and implement sales and process management systems.
  • Identify and communicate customer needs, and prepare lending solutions to meet them. 
  • Liaise with lenders, mortgage insurers, and valuers on applications in progress, resolving issues as they arise.
  • Communicate clearly and promptly with transaction stakeholders.
  • Recruit and manage staff, and oversee training programs.
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