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eligibility worker: Resume Samples & Writing Guide
Professional Summary
A highly organized and detail-oriented professional with extensive experience in eligibility worker roles within human resources. Possesses strong interpersonal and communication skills, and is committed to providing exceptional customer service.
Employment history
Lead Eligibility Worker, Benefitfocus Charleston, South Carolina
April 2009 – Present
- Monitor and report changes in eligibility
- Ensure compliance with local, state, and federal regulations
- Train and mentor new staff
Eligibility Worker, Mercer New York City, New York
October 2008 – March 2009
- Maintain accurate records and data entry
- Participate in quality assurance activities
- Provide customer service to applicants and beneficiaries
Entry Level Eligibility Worker, Benefitfocus Charleston, South Carolina
October 2007 – September 2008
- Answer questions and provide information regarding eligibility requirements
- Maintain accurate records and data entry
- Monitor and report changes in eligibility
Education
University of North Carolina at Chapel Hill, Chapel Hill, North Carolina
Doctor of Philosophy in Human Resources Leadership, August, 2007
University of North Carolina at Chapel Hill, Chapel Hill, North Carolina
Bachelor of Arts in Human Resources Management, August, 2003
Skills
Creativity
Accounting
Organization
Adaptability
Customer Service
Records Management
Human Resources
Onboarding
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Employment history
Lead Eligibility Worker, Insperity Kingwood, Texas
September 2021 – Present
- Develop and maintain relationships with community organizations
- Assist with the enrollment process for eligible applicants
- Provide customer service to applicants and beneficiaries
Eligibility Worker, Mercer New York City, New York
March 2021 – August 2021
- Ensure compliance with local, state, and federal regulations
- Train and mentor new staff
- Develop and maintain relationships with community organizations
Jr. Eligibility Worker, Mercer New York City, New York
September 2019 – February 2021
- Maintain accurate records and data entry
- Answer questions and provide information regarding eligibility requirements
- Ensure compliance with local, state, and federal regulations
Education
University of Michigan, Ann Arbor, Michigan
Human Resources Payroll Administration Certificate, July, 2019
Skills
Communication
Social Media
Stress Management
Adaptability
Administrative Support
Process Improvement
Onboarding
Microsoft Word
Employment history
Senior Eligibility Worker, Workday Pleasanton, California
February 2017 – Present
- Participate in quality assurance activities
- Monitor and report changes in eligibility
- Resolve discrepancies in applicant information
Associate Eligibility Worker, Oracle Redwood City, California
February 2016 – January 2017
- Train and mentor new staff
- Verify applicant information and documents
- Develop and maintain relationships with community organizations
Jr. Eligibility Worker, Paylocity Schaumburg, Illinois
July 2015 – January 2016
- Ensure compliance with local, state, and federal regulations
- Follow up with applicants to ensure all required documentation is received
- Resolve discrepancies in applicant information
Education
University of Michigan, Ann Arbor, Michigan
Master of Arts in Human Resources Leadership, June, 2015
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Human Resources Management, June, 2011
Skills
Customer Service
Collaboration
Adaptability
Visualization
Employee Benefits
Performance Management
Employee Relations
Data Entry
Employment history
Chief Eligibility Worker, Oracle Redwood City, California
May 2023 – Present
- Verify applicant information and documents
- Monitor and report changes in eligibility
- Answer questions and provide information regarding eligibility requirements
Eligibility Worker, Ultimate Software Weston, Florida
November 2022 – April 2023
- Assist with the enrollment process for eligible applicants
- Follow up with applicants to ensure all required documentation is received
- Ensure compliance with local, state, and federal regulations
Entry Level Eligibility Worker, Insperity Kingwood, Texas
May 2021 – October 2022
- Resolve discrepancies in applicant information
- Develop and maintain relationships with community organizations
- Prepare and present reports on eligibility activities
Education
Cornell University, Ithaca, New York
Doctor of Business Administration in Human Resources Consulting, April, 2021
Cornell University, Ithaca, New York
Bachelor of Science in Human Resources Management, April, 2017
Skills
Adaptability
Networking
Financial Management
Stress Management
Customer Service
Compliance
Administrative Support
Microsoft Excel
Employment history
Lead Eligibility Worker, Insperity Kingwood, Texas
June 2020 – Present
- Provide customer service to applicants and beneficiaries
- Follow up with applicants to ensure all required documentation is received
- Resolve discrepancies in applicant information
Eligibility Worker, Oracle Redwood City, California
June 2019 – May 2020
- Monitor and report changes in eligibility
- Answer questions and provide information regarding eligibility requirements
- Resolve discrepancies in applicant information
Junior Eligibility Worker, Benefitfocus Charleston, South Carolina
December 2017 – May 2019
- Prepare and present reports on eligibility activities
- Resolve discrepancies in applicant information
- Monitor and report changes in eligibility
Education
University of Illinois at Urbana, Urbana, Illinois
Doctor of Philosophy in Human Resources Consulting, November, 2017
University of Illinois at Urbana, Urbana, Illinois
Bachelor of Science in Human Resources Administration, November, 2013
Skills
Adaptability
Professionalism
Negotiation
Reliability
Process Improvement
Employee Benefits
Customer Service
Employee Relations
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eligibility worker Job Descriptions; Explained
If you're applying for an eligibility worker position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
eligibility worker, food stamps and medical
- Interviewed and Determined eligibility for Food Stamps and Medical
- Recorded and Evaluated personal and financial data obtained from clients
- Calculated budgets utilizing computer program
- Answered phone calls from clients in a call center environment
- Made referrals to clients for other public services based individual needs
2
eligibility worker
- Determine eligibility and approve, modify, deny or terminate client eligibility for financial assistance programs.
- Perform data entry on, and retrieve information from multiple county and state computer systems. (MAXIS, MMIS, and Mets)
- Interview clients and obtain the required verifications for an initial determination or continuing eligibility.
- Ongoing case management and maintain complete and accurate records on client eligibility for all assigned programs.
3
eligibility worker
- Provide direct service and support to individuals or clients, such as interviewing, collection of documentation, data entry, initial and ongoing eligibility processing, policy review and clarification.
- Establish and maintain relationships with other agencies and organizations in community.
- Act as mentor to agency staff and other community agencies and facilities regarding the interpretation of program-related federal, state, and county regulations and policies.
eligibility worker, food stamps and medical Job Skills
For an eligibility worker, food stamps and medical position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Data Analysis
- Microsoft Office
- Microsoft Excel
- Human Resources
- Microsoft Word
- Recruiting
- Benefits Administration
- Employee Relations
- Customer Service
- Scheduling
- Onboarding
- Compliance
- Employee Benefits
- Performance Management
- Healthcare Administration
- Administrative Support
- Records Management
- Process Improvement
- Timekeeping
- Hiring.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your eligibility worker, food stamps and medical Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Senior Eligibility Worker, Insperity Kingwood, Texas
September 2010 – May 2022
- Prepare and present reports on eligibility activities
- Verify applicant information and documents
- Participate in outreach events
Eligibility Worker, Benefitfocus Charleston, South Carolina
February 2010 – August 2010
- Maintain accurate records and data entry
- Participate in outreach events
- Develop and maintain relationships with community organizations
Jr. Eligibility Worker, Paylocity Schaumburg, Illinois
February 2009 – January 2010
Education
Georgetown University, Washington, DC
Bachelor of Arts in Human Resources Development, January, 2009
Skills
Listening
Problem Solving
Supervisory
Presentation
Data Analysis
Administrative Support
Onboarding
Timekeeping
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your eligibility worker, food stamps and medical Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Quinn Austin
858 Greenwood Drive, Blue Hill, NE 68930Employment history
Chief Eligibility Worker, Oracle Redwood City, California
January 2017 – Present
- Paricipate in outeach events.
- Virify aplicant infomation an documents.
- Proccess aplications and deturmine eligibilty for benifits.
Eligibility Worker, Mercer New York City, New York
July 2015 – December 2016
- Moniter and report changs in eligibilty.
- Ensures compliance with local, states, and federals regulations.
- Follw up wit aplicants to ensuure all requiered documentaion is recieved.
Junior Eligibility Worker, Insperity Kingwood, Texas
January 2015 – June 2015
- Answare questiones and proviede informtion regarding eligibilty requirments.
- Moniter and report changes in eligibilty.
- Prepair and preasent report's on eligability activities.
Education
University of California, Berkeley, California
Master of Arts in Human Resources Management, November, 2014
University of California, Berkeley, California
Bachelor of Arts in Human Resources Administration, November, 2010
Skills
Coaching
Public Speaking
Decision Making
Documentation
Microsoft Word
Records Management
Microsoft Office
Benefits Administration
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
eligibility worker, food stamps and medical Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an eligibility worker, food stamps and medical position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Eligibility Worker
Benefitfocus
Charleston, South Carolina
Benefitfocus
Charleston, South Carolina
Esteemed Benefitfocus Hiring Team
I am writing to express my interest in the Lead Eligibility Worker role at Benefitfocus. As an Eligibility Worker with 16 years of experience in Human Resources, I am confident that I have the necessary skills and expertise to succeed in this position.
As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Diversity and Inclusion to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.
Thank you for considering my application for the Lead Eligibility Worker role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.
Your time is appreciated,
Walt Brown
878-346-8221
[email protected]
Walt Brown
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.