Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

Accomplished and results-oriented Student Accounts Director who consistently meets deadlines and increases company revenue.  Highly skilled at increasing work process efficiency and profitability through functional and technical analysis/implementation.  Financial professional with sound judgment and strong problem resolution capabilities.

Employment history

Director, Student Accounts, Trantow Inc. Tomiport, Arkansas
Apr. 2009 – Present
  • Create and maintain weekly and monthly financial reports.
  • Verify details of transactions, including Federal funds received and total account balances.
  • Research and resolve billing and payment issues.
  • Ensure compliance with federal, state, and institutional regulations relating to departmental functions including aid disbursements, payment allocations, collections and refund  processing, and reporting requirements.
  • Process and collect billings to 3rd parties including students, employers, and other agencies. 
  • Assisted in the implementation and testing of SalesForce in order to fit the needs of the Student Accounts Department.
  • System Administrator for virtual merchant/treasury management software Poynt, Converge, and TD Digital Express.
Store/Service Manager, Jerde Inc. Lazarofurt, Rhode Island
Feb. 2004 – Jan. 2007
  • Directed and supervised employee engaged in sales, inventory, cash handling, and reconciling accounts.
  • Determined staffing requirements, interview, hire and train new employees, and oversee the personnel processes. 
  • Addressed and corrected staff issues in a tactful and effective manner.
  • Resolve customer complaints regarding sales and service.

Education

The Strosin College, Vandervortfort, Tennessee
Bachelor of Science, Business Administration, Oct. 2015
The Oregon College, North Sheilah, Tennessee
Associate of Applied Science, Business Management, Aug. 2013

Skills

Staff Management
MS Office Suite
Account reconciliation
Advanced PC and Mac proficiency

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

  • A Self driven & passionate worker who always focuses on the customer's needs.
  •  An experienced, seasoned & hardworking organizer. 
  • Creative & dedicated in the areas of content writing, editing and teaching.
  • Keen attention to detail
  • Patient & empathize with others
  • A dynamic speaker & moderater of discussions


Employment history

Director, Sipes-Bashirian. Port Raymondmouth, Utah
Jul. 2013 –
BrahmaBooks is the notebooks brand created by Brahmaforces. 

  • Job entailed marketing of over 200 types of Brahma notebooks.
  • Handling the direct & indirect communication
  • Directing sales & point of contact with book stores & stationery shops
  • Leading the online marketing campaign

Brahmaforces designs website for Mobiles. 
  • Spearheading the Sales & marketing 
  • Content writing

Educator, Sauer-Conroy. Port Venus, Iowa
Aug. 2004 – Mar. 2006
  • Faciltated Lifeskills program for age group 9 years to 18 years in Schools
  • Designed life skills curriculum and content
  • A certified outdoor educator & trainer who lead groups of 15 children for 10 days camps in the mountains.

Marketing Manager, Ziemann, Franecki and Roberts. Port Alanshire, Louisiana
Feb. 2002 – May. 2002
  • Direct and coordinate marketing activities
  •  Handing all Marketing communication
  • Creation of the corporate communication website
  • Participation in trade shows & seminars
  • Liaising with a P.R Agency
  • Promotion of activities of Brand Bankware software products 

Education

Kshlerin College, West Bibi, Maine
MBA, Marketing, Sep. 2001
Eastern Blick, Lake Oliver, Arkansas
Bachelor of Arts, English, Jun. 1996
Eastern MacGyver College, North Harriettborough, Wyoming
I.S.C, Commerce, Jul. 1993

Skills

Highly energetic
Patient & Keen observer
Team Leader
Proficent in writing
Strong communiation skills
Strong orator
Creative

Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Motivating senior-level leader with a track record of consistently evaluating people, process and technology to optimize results and team member engagement.  Relentless dedication to improving operational excellence and enhancing the customer experience.  Trusted problem solver through many successful collaborative cross functional projects and initiatives.

Employment history

Jan. 2016 – Present Lake Ashlea, Vermont
Director, Client Services and Operations, Huel and Sons
Directly responsible for the timely and flawless execution of Data Delivery, 14 team members divided into three Job Families: Sales Support, Data Solutions Managers and Data Delivery.
  • Establishes and maintains an environment of open communication with team members; engages and solicits participation in the creation of solutions
  • Continually seeks out and implements program/process improvements through automation and technology
  • Collects data and metrics to drive change and efficiency 
  • Hands-on and highly engaged in all aspects of tasks and services provided by team
  • Presale Support – assists the organization and team in the prioritization  of custom support.  Measures and understands the effort in conjunction with the benefit, balancing investment and potential returns
  • Ongoing Campaign Execution – Understands and manages to campaign timelines and milestones, paves the way and clears obstructions for the team to be on-time and on-budget.  Communicates and mitigates risks as appropriate.
  • Drives the ongoing integration and optimization efforts of new teams and new products/capabilities across the delivery process
  • Actively pursues growth and training opportunities to strengthen and add depth to the team 

Nov. 2002 – Jan. 2003 South Oleneview, Tennessee
Business Analyst, Hermann, Keeling and Effertz
Project manage the successful implementation of new clients by integrating eligibility files, business rules and reporting requirements needed to support short term disability administration
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Confer with internal and external stakeholders to ensure successful functioning of newly implemented systems or procedures.
  • Design, evaluate, recommend, and approve changes of forms and reports.
  • Create custom reports using Oracle and Crystal Reports

Education

Feb. 1996
Master of Arts: Public Administration
  • North Wuckert - West Berry, Arizona
Dec. 1988
Bachelor of Arts: Political Science
  • Berge Institute - Harrisborough, Mississippi

Skills

SQL and SSIS, Data Analysis
Experienced
Coordination and management of cross-functional teams – bridging the gap between Sales and technology
Experienced
Proven team and organizational leader to drive change and collaboration
Experienced
Project Management and Execution
Experienced

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