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customer associate: Resume Samples & Writing Guide
Professional Summary
Highly motivated customer associate with extensive experience in retail. Focused on providing exceptional customer service and creating a positive shopping experience for all customers.
Employment history
Chief Customer Associate, Target Minneapolis, Minnesota
January 2011 – Present
- Monitor customer traffic and assist with store security
- Assist with opening and closing duties
- Maintain a clean and organized work area
Associate Customer Associate, Sears Hoffman Estates, Illinois
January 2010 – December 2010
- Follow store policies and procedures
- Maintain a clean and organized work area
- Provide product information and assist customers with product returns
Jr. Customer Associate, Target Minneapolis, Minnesota
January 2009 – December 2009
- Maintain store inventory and restock shelves
- Provide product information and assist customers with product returns
- Ensure store displays are attractive and organized
Education
Fashion Institute of Technology, New York, New York
Retail Operations, December, 2008
Skills
Collaboration
Project Management
Mentoring
Collaboration
Visual Merchandising
Retail Operations
Cash Handling
Inventory Management
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Employment history
Senior Customer Associate, JCPenney Plano, Texas
September 2023 – Present
- Assist customers with product selection
- Monitor customer traffic and assist with store security
- Follow store policies and procedures
Customer Associate, Lowe's Mooresville, North Carolina
March 2022 – August 2023
- Handle customer inquiries and resolve customer complaints
- Follow store policies and procedures
- Follow all safety and security procedures
Entry Level Customer Associate, Home Depot Atlanta, Georgia
October 2020 – March 2022
- Greet customers and provide excellent customer service
- Handle customer inquiries and resolve customer complaints
- Operate store equipment and use technology to complete sales transactions
Education
University of Minnesota, Minneapolis, Minnesota
Merchandise Management, August, 2020
Skills
Visualization
Documentation
Documentation
Decision Making
Customer Service
Store Operations
Cash Handling
Visual Presentation
Professional Summary
A highly motivated customer associate with extensive experience in the retail field. Proven ability to provide outstanding customer service, build relationships, and drive sales.
Employment history
Lead Customer Associate, Home Depot Atlanta, Georgia
June 2011 – Present
- Handle customer inquiries and resolve customer complaints
- Follow all safety and security procedures
- Assist customers with product selection
Customer Associate, Walmart Bentonville, Arkansas
December 2010 – May 2011
- Monitor customer traffic and assist with store security
- Maintain a clean and organized work area
- Follow all safety and security procedures
Entry Level Customer Associate, Target Minneapolis, Minnesota
May 2010 – November 2010
- Follow company policies and procedures
- Follow all safety and security procedures
- Assist with opening and closing duties
Education
University of Minnesota, Minneapolis, Minnesota
Doctor of Science in Merchandising, March, 2010
University of Minnesota, Minneapolis, Minnesota
Bachelor of Science in Retail Selling, March, 2006
Skills
Documentation
Reporting
Attention to Detail
Mentoring
Visual Presentation
Point of Sale (POS) Systems
Merchandise Display
Loss Prevention
Professional Summary
A motivated and customer-focused professional with extensive experience in retail sales and customer service. Proven ability to build strong relationships with customers and colleagues, while providing excellent customer service and achieving sales targets.
Employment history
Chief Customer Associate, Walmart Bentonville, Arkansas
December 2014 – Present
- Maintain a clean and organized work area
- Greet customers and provide excellent customer service
- Follow all safety and security procedures
Associate Customer Associate, Home Depot Atlanta, Georgia
June 2013 – November 2014
- Follow all safety and security procedures
- Maintain store inventory and restock shelves
- Assist with opening and closing duties
Junior Customer Associate, Target Minneapolis, Minnesota
December 2012 – June 2013
- Follow company policies and procedures
- Provide product information and assist customers with product returns
- Monitor customer traffic and assist with store security
Education
University of Southern California, Los Angeles, California
Bachelor of Arts in Visual Merchandising, October, 2012
Skills
Analytical
Interpersonal
Creativity
Written Communication
Customer Service
Merchandising
Inventory Management
Merchandise Display
Employment history
Lead Customer Associate, Macy's New York, New York
February 2022 – Present
- Follow all safety and security procedures
- Provide product information and assist customers with product returns
- Assist with opening and closing duties
Customer Associate, Home Depot Atlanta, Georgia
September 2020 – January 2022
- Follow all safety and security procedures
- Provide product information and assist customers with product returns
- Follow store policies and procedures
Entry Level Customer Associate, Target Minneapolis, Minnesota
March 2019 – August 2020
- Greet customers and provide excellent customer service
- Operate store equipment and use technology to complete sales transactions
- Follow store policies and procedures
Education
University of Southern California, Los Angeles, California
Retail Technology, January, 2019
Skills
Relationship Management.
Troubleshooting
Reporting
Project Management
Retail Sales
Merchandising
Cash Register
Loss Prevention
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customer associate Job Descriptions; Explained
If you're applying for an customer associate position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
customer associate
- Dairy Department
- Customer Sales Associate
- Stocked Dairy Products
- Helped Customers throughout the department
2
customer associate
- Answered questions about product features and benefits.
- Presented purchase offers to customers for consideration.
- Investigate customers’ financial and credit status to determine eligibility for financing/credit cards.
- Learned about competitors’ products or consumers’ interests or concerns, to answer questions or provide more complete information.
3
customer associate
- I worked the cash register making sure customers were checked out properly.
- I restocked shelves with move items at times.
- I also helped with the weekly inventory that arrived.
- Handling of Automated Teller Machine (ATM) troubleshooting, installation, technical and maintenance.
4
customer associate
- Buid trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
- Maintain professional internal and external relationships that meet company core values
- Proactively establish and maintain effective working team relationships with all support departments
- Look friendly, presentable/groomed and wear complete and proper uniform
- Live by the five service principles, quality management system and quality work place
- Follow lbc company rules regulations
- Implement and execute the following branch duties and responsibilities
5
customer associate
- Oversees the processing of Customer orders.
- Assist in unloading new supplies.
- Releasing of ongoing and outgoing EMV (Europie Master Visa) Cards
- Preparing reports and recording files
customer associate Job Skills
For an customer associate position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Cash Handling
- Inventory Management
- Point of Sale (POS) Systems
- Merchandising
- Retail Sales
- Cashiering
- Stock Management
- Loss Prevention
- Customer Service
- Retail Operations
- Visual Merchandising
- Store Operations
- Sales Floor
- Loss Prevention
- Visual Presentation
- Cash Register
- Merchandise Display
- Retail Math
- Retail Technology
- Loss Prevention Strategies.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your customer associate Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Cal Benson
460 Willow St., Wilton Center, IL 60442Employment history
Lead Customer Associate, Nordstrom Seattle, Washington
March 2019 – Present
- Assist customers with product selection
- Maintain a clean and organized work area
- Handle customer inquiries and resolve customer complaints
Customer Associate, JCPenney Plano, Texas
September 2018 – February 2019
- Handle customer inquiries and resolve customer complaints
- Process payments and maintain accurate cash registers
- Participate in team meetings and training sessions
Entry Level Customer Associate, Target Minneapolis, Minnesota
March 2017 – August 2018
Education
University of Southern California, Los Angeles, California
Master of Arts in Retail Marketing, January, 2017
University of Southern California, Los Angeles, California
Bachelor of Science in Retail Management, January, 2013
Skills
Attention to Detail
Coaching
Risk Management
Interpersonal
Cashiering
Retail Math
Visual Merchandising
Point of Sale (POS) Systems
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your customer associate Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Chief Customer Associate, JCPenney Plano, Texas
February 2013 – May 2022
- Participate in team meetins and trainings sesions
- Operate store equipments and use technolgy to complete sales transactions
- Provide product informations and assist customers with product returns.
Customer Associate, Home Depot Atlanta, Georgia
August 2011 – January 2013
- Follw company policys and procedurs
- Handel customer inquirys and reslove customer complants
- Maintain a cleen and organisated work area
Jr. Customer Associate, Kohl's Menomonee Falls, Wisconsin
August 2010 – July 2011
- Assist with opening and closin duties
- Provide product informations and assist custmers with product returns
- Follw all safety and securty procedures
Education
University of Maryland, College Park, Maryland
Bachelor of Arts in Visual Merchandising, July, 2010
Skills
Public Speaking
Reporting
Data Analysis
Social Media
Store Operations
Loss Prevention Strategies.
Inventory Management
Customer Service
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
customer associate Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an customer associate position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Customer Associate
JCPenney
Plano, Texas
JCPenney
Plano, Texas
Esteemed JCPenney Hiring Team
I am a highly motivated and experienced Customer Associate with 14 years of experience in Retail. I am excited to apply for the Chief Customer Associate position at JCPenney, where I am confident that I can contribute to your organization's success.
Throughout my life, I have been passionate about Business Analytics and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Retail, has given me the opportunity to develop my skills in Collaboration and Project Management, which I am excited to apply to the role at JCPenney. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.
I appreciate the opportunity to apply for the Chief Customer Associate position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.
With gratitude,
Jeff Young
919-387-7538
[email protected]
Jeff Young
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.