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cisco voice engineer: Resume Samples & Writing Guide
Employment history
Lead Cisco Voice Engineer, GE Schenectady, New York
October 2018 – Present
- Configure and maintain Cisco Unified Communications Manager, Cisco Unity, and associated applications
- Create and maintain voice system user accounts
- Provide technical support for Cisco Voice systems
Cisco Voice Engineer, Google Mountain View, California
April 2017 – September 2018
- Develop and maintain test plans for Cisco Voice systems
- Research and recommend voice system improvements
- Provide technical support for Cisco Voice systems
Junior Cisco Voice Engineer, SpaceX Hawthorne, California
October 2016 – March 2017
- Develop and maintain test plans for Cisco Voice systems
- Configure and maintain Cisco Unified Communications Manager, Cisco Unity, and associated applications
- Develop and maintain voice system standards and best practices
Education
Massachusetts Institute of Technology, Cambridge, Massachusetts
Doctor of Philosophy in Biomedical Engineering, August, 2016
Massachusetts Institute of Technology, Cambridge, Massachusetts
Bachelor of Science in Civil Engineering, August, 2012
Skills
Collaboration
Collaboration
Public Speaking
Networking
Cisco Unified Communications
Voice QoS
Voice Network Optimization
Cisco CUCM
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Employment history
Lead Cisco Voice Engineer, Tesla Motors Palo Alto, California
June 2023 – Present
- Monitor and maintain voice system performance and reliability
- Configure and maintain Cisco Unified Communications Manager, Cisco Unity, and associated applications
- Develop and maintain voice system standards and best practices
Associate Cisco Voice Engineer, SpaceX Hawthorne, California
January 2022 – May 2023
- Design, implement, and troubleshoot Cisco Unified Communications solutions
- Develop and maintain documentation related to Cisco Voice systems
- Create and maintain voice system user accounts
Jr. Cisco Voice Engineer, Lockheed Martin Bethesda, Maryland
June 2021 – December 2021
- Configure and maintain Cisco Unified Communications Manager, Cisco Unity, and associated applications
- Install, configure, and maintain Cisco Unified Communications applications
- Design and implement voice system security measures
Education
University of Illinois at Urbana, Champaign, Illinois
Bachelor of Science in Aerospace Engineering, April, 2021
Skills
Research
Problem Solving
Risk Management
Computer Literacy
LAN/WAN
Voice QoS
Voice Troubleshooting
Voice Network Design
Professional Summary
Highly experienced Cisco Voice Engineer with a proven track record of successful implementations and deployments of Cisco Unified Communications solutions. Proven ability to troubleshoot complex network issues and develop innovative solutions to meet customer needs.
Employment history
Chief Cisco Voice Engineer, Google Mountain View, California
March 2010 – Present
- Design, implement, and troubleshoot Cisco Unified Communications solutions
- Design and implement voice system security measures
- Develop and maintain test plans for Cisco Voice systems
Associate Cisco Voice Engineer, Amazon Seattle, Washington
March 2009 – February 2010
- Design and implement voice system security measures
- Develop and maintain voice system standards and best practices
- Provide training and support to users of Cisco Voice systems
Entry Level Cisco Voice Engineer, Google Mountain View, California
March 2008 – February 2009
- Install, configure, and maintain Cisco Unified Communications applications
- Configure and maintain Cisco Unified Communications Manager, Cisco Unity, and associated applications
- Develop and maintain voice system standards and best practices
Education
Massachusetts Institute of Technology, Cambridge, Massachusetts
Certified Welding Supervisor, January, 2008
Skills
Relationship Management.
Research
Collaboration
Adaptability
Cisco Unified Communications
Voice Codecs
VoIP Security
Voice Network Optimization
Employment history
Lead Cisco Voice Engineer, Amazon Seattle, Washington
November 2022 – Present
- Develop and maintain voice system standards and best practices
- Provide technical support for Cisco Voice systems
- Develop and implement voice system backup and recovery procedures
Associate Cisco Voice Engineer, Tesla Motors Palo Alto, California
November 2021 – October 2022
- Develop and maintain voice system standards and best practices
- Provide technical support for Cisco Voice systems
- Develop and maintain test plans for Cisco Voice systems
Jr. Cisco Voice Engineer, Northrop Grumman Falls Church, Virginia
November 2020 – October 2021
- Participate in network capacity planning and optimization initiatives
- Research and recommend voice system improvements
- Install, configure, and maintain Cisco Unified Communications applications
Education
Massachusetts Institute of Technology, Cambridge, Massachusetts
Certified Quality Technician, September, 2020
Skills
Visualization
Supervisory
Analytical
Reliability
PBX
Voice Troubleshooting
Voice Codecs
Voice Network Optimization
Professional Summary
Highly experienced Cisco Voice Engineer with a strong background in engineering. Proven track record of successful implementations and maintenance of Cisco Voice solutions in a variety of environments.
Employment history
Senior Cisco Voice Engineer, Tesla Motors Palo Alto, California
September 2012 – Present
- Monitor and maintain voice system performance and reliability
- Create and maintain voice system user accounts
- Design, implement, and troubleshoot Cisco Unified Communications solutions
Associate Cisco Voice Engineer, Lockheed Martin Bethesda, Maryland
February 2012 – August 2012
- Design and implement voice system security measures
- Configure and maintain Cisco Unified Communications Manager, Cisco Unity, and associated applications
- Develop and maintain voice system standards and best practices
Junior Cisco Voice Engineer, GE Schenectady, New York
September 2010 – January 2012
- Monitor and maintain voice system performance and reliability
- Create and maintain voice system user accounts
- Design, implement, and troubleshoot Cisco Unified Communications solutions
Education
California Institute of Technology, Pasadena, California
Certified Reliability Engineer, July, 2010
Skills
Accounting
Leadership
Stress Management
Visualization
LAN/WAN
VoIP
Voice Network Administration
Call Routing
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cisco voice engineer Job Descriptions; Explained
If you're applying for an cisco voice engineer position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
cisco voice engineer
- Troubleshooting and providing support of Cisco IPT for various clients.
- Moving, Adding and Deleting Extensions.
- Configuration of user features such as speed dial, call forwarding, transfer, call park, call pickup, call forward all, Extension mobility.
- Troubleshooting of IP Phone registration issues.
- Configuration ofVoice Interfaces: FXS, FXO, ISDN E1/T1.
- Attending daily status report and incident management calls.
- Management of Voice mail users.
2
cisco voice engineer
- Configuring Cisco Unity and Unity Connection.
- Configuration of SRST and call signaling protocols on Voice Gateways.
- Configuration of CME (Call Manager Express) on Cisco routers.
- Monitoring and troubleshooting of Voice Gateways, SRST and call signaling protocols on Voice Gateways H.323, MGCP, and SCCP.
- Configuration of Extension mobility.
- Class of Service using Partitions and CSS.
cisco voice engineer Job Skills
For an cisco voice engineer position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Cisco Unified Communications
- VoIP
- SIP
- Voice Gateways
- Call Routing
- PBX
- Networking Protocols
- Quality of Service
- Voice Network Design
- LAN/WAN
- Voice Troubleshooting
- Cisco IOS
- Cisco Call Manager
- VoIP Security
- Network Security
- Voice Codecs
- Voice QoS
- Voice Over IP
- Voice Network Administration
- Cisco CUCM
- Voice Network Optimization
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your cisco voice engineer Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Oliver Campbell
917 Aspen St., Stacey Street, FL 33417Employment history
Entry Level Cisco Voice Engineer, Northrop Grumman Falls Church, Virginia
May 2022 – February 2023
Education
University of Texas at Austin, Austin, Texas
Master of Science in Civil Engineering, March, 2022
University of Texas at Austin, Austin, Texas
Bachelor of Science in Engineering, March, 2018
Skills
Risk Management
Project Management
Stress Management
Listening
LAN/WAN
Cisco CUCM
SIP
Voice Codecs
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your cisco voice engineer Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Junior Cisco Voice Engineer, Microsoft Redmond, Washington
July 2021 – April 2022
- Desingnd annd impliment voise systum securitee measurs.
- Develp and impplement voice sytem back-up and recvery procedurs.
- Mointor and maintane voice system performence and reliabilty.
Education
University of Illinois at Urbana, Champaign, Illinois
Doctor of Philosophy in Industrial Engineering, May, 2021
University of Illinois at Urbana, Champaign, Illinois
Bachelor of Science in Aerospace Engineering, May, 2017
Skills
Documentation
Critical Thinking
Computer Literacy
Interpersonal
Voice Troubleshooting
Voice QoS
PBX
Quality of Service
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
cisco voice engineer Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an cisco voice engineer position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Cisco Voice Engineer
Boeing
Chicago, Illinois
Boeing
Chicago, Illinois
To the Recruitment Team at Boeing
I am a highly motivated and experienced Cisco Voice Engineer with 7 years of experience in Engineering. I am excited to apply for the Lead Cisco Voice Engineer position at Boeing, where I am confident that I can contribute to your organization's success.
As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Engineering, I am excited to apply my skills to this role and contribute to your organization's growth and success.
Thank you for considering my application for the Lead Cisco Voice Engineer position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.
Thank you for your time and consideration,
Ike Bailey
871-354-3035
[email protected]
Ike Bailey
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.