5 Amazing check in agent Resume Examples (Updated 2023) + Skills & Job Descriptions

check in agent

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check in agent: Resume Samples & Writing Guide

Professional Summary

Highly organized and detail-oriented Check In Agent with a passion for providing exceptional hospitality services. Experienced in efficiently managing check-in and check-out processes while delivering excellent customer service.

Employment history

Senior Check In Agent, Marriott International Bethesda, Maryland

September 2014 – Present

Maintain a clean and organized front desk area
Assist with luggage and other guest needs
Ensure all guest requests and special needs are met

Associate Check In Agent, Accor Hotels Dallas, Texas

March 2014 – August 2014

Monitor and restock supplies as needed
Process reservations, cancellations, and changes to existing reservations
Ensure all guest requests and special needs are met

Entry Level Check In Agent, Choice Hotels International Rockville, Maryland

September 2012 – February 2014

Answer any questions and provide directions to guests
Maintain accurate records of guests and their accounts
Greet guests and check them in to their accommodations

Education

Texas Tech University, Lubbock, Texas

Master of Science in Hospitality Business Management, July, 2012

Texas Tech University, Lubbock, Texas

Bachelor of Science in Culinary Arts, July, 2008

Skills

Conflict Resolution

Collaboration

Problem Solving

Project Management

Process Improvement

Risk Management

Reporting

Accounting

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Employment history

Chief Check In Agent, Kimpton Hotels & Restaurants San Francisco, California

March 2016 – Present

Assist with luggage and other guest needs
Maintain a clean and organized front desk area
Provide guests with information about local attractions and activities

Check In Agent, Red Lion Hotels Corporation Spokane, Washington

March 2015 – March 2016

Ensure all guest requests and special needs are met
Process reservations, cancellations, and changes to existing reservations
Issue room keys and provide guests with information regarding hotel services and amenities

Entry Level Check In Agent, Choice Hotels International Rockville, Maryland

September 2014 – March 2015

Greet guests and check them in to their accommodations
Accept payments and process credit card transactions
Maintain accurate records of guests and their accounts

Education

Pennsylvania State University, University Park, Pennsylvania

Doctor of Philosophy in Hospitality and Tourism Management, July, 2014

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Hospitality and Tourism Administration, July, 2010

Skills

Business Acumen

Process Improvement

Time Management

Data Analysis

Financial Management

Technical

Project Management

Computer Literacy

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Professional Summary

Highly motivated hospitality professional with extensive experience in customer service, check-in operations, and reservations. Skilled in providing excellent customer service and creating positive guest experiences.

Employment history

Lead Check In Agent, Choice Hotels International Rockville, Maryland

October 2012 – Present

Ensure accuracy of guest information and payment methods
Maintain a clean and organized front desk area
Issue room keys and provide guests with information regarding hotel services and amenities

Associate Check In Agent, Best Western Hotels & Resorts Phoenix, Arizona

April 2011 – September 2012

Process reservations, cancellations, and changes to existing reservations
Greet guests and check them in to their accommodations
Issue room keys and provide guests with information regarding hotel services and amenities

Entry Level Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey

October 2010 – April 2011

Ensure accuracy of guest information and payment methods
Follow company policies and procedures
Issue room keys and provide guests with information regarding hotel services and amenities

Education

University of San Francisco, San Francisco, California

Bachelor of Science in Hospitality Business Management, August, 2010

Skills

Collaboration

Emotional Intelligence

Computer Literacy

Networking

Project Management

Risk Management

Database Management

Quality Assurance

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Employment history

Junior Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey

December 2021 – September 2022

Maintain a clean and organized front desk area
Monitor and address any security or safety issues
Ensure accuracy of guest information and payment methods

Education

Cornell University, Ithaca, New York

Food Service Management, October, 2021

Skills

Leadership

Problem Solving

Supervisory

Troubleshooting

Social Media

Process Improvement

Project Management

Networking

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Employment history

Lead Check In Agent, Kimpton Hotels & Restaurants San Francisco, California

January 2017 – Present

Monitor and address any security or safety issues
Provide guests with information about local attractions and activities
Issue room keys and provide guests with information regarding hotel services and amenities

Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey

June 2016 – December 2016

Ensure accuracy of guest information and payment methods
Maintain a clean and organized front desk area
Monitor and restock supplies as needed

Entry Level Check In Agent, InterContinental Hotels Group Atlanta, Georgia

June 2015 – May 2016

Issue room keys and provide guests with information regarding hotel services and amenities
Monitor and restock supplies as needed
Answer any questions and provide directions to guests

Education

San Diego State University, San Diego, California

Master of Science in Hospitality and Tourism Management, April, 2015

San Diego State University, San Diego, California

Bachelor of Science in Culinary Arts, April, 2011

Skills

Listening

Financial Management

Reporting

Troubleshooting

Project Management

Database Management

Computer Literacy

Technical

Use This check in agent Resume Template

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check in agent Job Descriptions; Explained

If you're applying for an check in agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

check in agent

supervising of check in agents
Checking in of guests
Check in guest.
Handle all questions regarding what to be expected on board.

check in agent

Handling and dealing with complaints.

check in agent Job Skills

For an check in agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Computer Literacy
Troubleshooting
Quality Assurance
Database Management
Project Management
Data Analysis
Technical
Networking
Business Acumen
Visualization
Financial Management
Process Improvement
Risk Management
Strategic Thinking
Reporting
Accounting
Presentation
Written Communication
Social Media
Supervisory

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your check in agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey

October 2014 – May 2022

Answer any questions and provide directions to guests
Monitor and restock supplies as needed
Issue room keys and provide guests with information regarding hotel services and amenities

Associate Check In Agent, Best Western Hotels & Resorts Phoenix, Arizona

April 2013 – September 2014

Greet guests and check them in to their accommodations
Ensure all guest requests and special needs are met
Ensure accuracy of guest information and payment methods

Entry Level Check In Agent, Wyndham Hotels & Resorts Parsippany, New Jersey

October 2012 – March 2013

Maintain a clean and organized front desk area
Ensure accuracy of guest information and payment methods
Answer any questions and provide directions to guests

Education

University of Central Florida, Orlando, Florida

Bachelor of Science in Hospitality and Tourism Management, August, 2012

Skills

Professionalism

Teamwork

Flexibility

Adaptability

Database Management

Process Improvement

Social Media

Written Communication

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your check in agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Check In Agent, Marriott International Bethesda, Maryland

August 2014 – Present

Accpet payments and process credit card transations
Maintain accurrate records of guests and their accounts
Ensure accurracy of guest infomation and payment methods.

Check In Agent, Red Lion Hotels Corporation Spokane, Washington

August 2013 – July 2014

Mointor and restock supplies as neededd
Handel guest complaints and requests in a timely and professional maner
Issu room keys and provide guests with informations regardign hotel services and amenities.

Jr. Check In Agent, Choice Hotels International Rockville, Maryland

January 2013 – July 2013

"I have been to the store
and bought some food."
I have been too the store
an bought some food.

Education

University of Houston, Houston, Texas

Food Service Management, November, 2012

Skills

Innovation

Troubleshooting

Business Acumen

Negotiation

Process Improvement

Supervisory

Strategic Thinking

Project Management

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

check in agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an check in agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Check In Agent
Kimpton Hotels & Restaurants
San Francisco, California

To the respected Kimpton Hotels & Restaurants Recruitment Team

I am a highly motivated Check In Agent with 11 years of experience in Hospitality. I am excited to submit my application for the Senior Check In Agent position at Kimpton Hotels & Restaurants, where I believe my skills and expertise would be an excellent fit.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Conflict Resolution and Collaboration that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Hospitality to the role and contribute to your organization's success.

Thank you for considering my application for the Senior Check In Agent position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

Sincerely,
Ted Nelson
965-738-7135
[email protected]

Ted Nelson

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