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auto service advisor: Resume Samples & Writing Guide
Professional Summary
Highly motivated Auto Service Advisor with extensive experience in the maintenance and repair field. Proven track record of providing exceptional customer service and delivering quality work.
Employment history
Chief Auto Service Advisor, Raytheon Waltham, Massachusetts
June 2011 – Present
- Schedule and coordinate appointments for vehicle maintenance and repair services
- Follow safety protocols and procedures
- Process payments for services and repairs
Associate Auto Service Advisor, Honeywell Morristown, New Jersey
January 2010 – May 2011
- Record customer information in computer system
- Maintain a clean and organized work area
- Explain mechanical diagnoses and required repairs to customers in a non-technical manner
Jr. Auto Service Advisor, United Technologies Farmington, Connecticut
July 2008 – December 2009
- Maintain current knowledge of product and service offerings
- Process payments for services and repairs
- Assist in other areas of the service department as needed
Education
University of Michigan, Ann Arbor, Michigan
HVAC Maintenance and Repair, May, 2008
Skills
Reporting
Negotiation
Visualization
Collaboration
Brake Systems
Suspension Systems
Automotive Repair
Vehicle Repair
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Professional Summary
A highly motivated and customer-focused Auto Service Advisor with a strong background in Maintenance & Repair. Experienced in providing excellent customer service and ensuring customer satisfaction.
Employment history
Chief Auto Service Advisor, Siemens Alpharetta, Georgia
September 2012 – Present
- Inspect vehicles for mechanical and safety issues
- Provide advice and information on vehicle maintenance and repair services
- Prepare estimates for services and repairs
Associate Auto Service Advisor, Honeywell Morristown, New Jersey
September 2011 – August 2012
- Monitor and follow-up on service and repair jobs
- Follow safety protocols and procedures
- Process payments for services and repairs
Jr. Auto Service Advisor, General Electric Schenectady, New York
September 2010 – August 2011
- Provide advice and information on vehicle maintenance and repair services
- Schedule and coordinate appointments for vehicle maintenance and repair services
- Maintain current knowledge of product and service offerings
Education
University of Wisconsin, Madison, Wisconsin
Master of Refrigeration Technology, July, 2010
University of Wisconsin, Madison, Wisconsin
Bachelor of Plumbing Technology, July, 2006
Skills
Organization
Teamwork
Interpersonal
Supervisory
HVAC Systems
Automotive Service
Suspension Systems
Drivability Diagnosis
Professional Summary
A highly motivated Auto Service Advisor with experience in the maintenance and repair field. Possessing strong customer service and organizational skills, able to provide excellent advice and guidance to customers for all their automotive needs.
Employment history
Chief Auto Service Advisor, General Electric Schenectady, New York
April 2013 – Present
- Provide advice and information on vehicle maintenance and repair services
- Maintain a clean and organized work area
- Greet customers and provide excellent customer service
Auto Service Advisor, Boeing Seattle, Washington
April 2012 – March 2013
- Maintain a clean and organized work area
- Follow safety protocols and procedures
- Greet customers and provide excellent customer service
Junior Auto Service Advisor, Boeing Seattle, Washington
November 2010 – March 2012
- Schedule and coordinate appointments for vehicle maintenance and repair services
- Process payments for services and repairs
- Monitor and follow-up on service and repair jobs
Education
Purdue University, West Lafayette, Indiana
Bachelor of Building Technology, September, 2010
Skills
Organization
Analytical
Creativity
Data Analysis
Vehicle Repair
Engine Repair.
Vehicle Diagnostics
Automotive Service
Employment history
Jr. Auto Service Advisor, Siemens Alpharetta, Georgia
April 2022 – February 2023
- Record customer information in computer system
- Process payments for services and repairs
- Inspect vehicles for mechanical and safety issues
Education
University of Wisconsin, Madison, Wisconsin
Bachelor of Building Technology, March, 2022
Skills
Planning
Teamwork
Emotional Intelligence
Documentation
Drivability Diagnosis
ASE Certification
Mechanical Knowledge
Electrical Troubleshooting
Employment history
Lead Auto Service Advisor, Boeing Seattle, Washington
January 2015 – Present
- Greet customers and provide excellent customer service
- Maintain current knowledge of product and service offerings
- Follow safety protocols and procedures
Associate Auto Service Advisor, Northrop Grumman Falls Church, Virginia
January 2014 – December 2014
- Record customer information in computer system
- Obtain customer and vehicle information
- Prepare estimates for services and repairs
Junior Auto Service Advisor, Honeywell Morristown, New Jersey
January 2013 – December 2013
- Prepare estimates for services and repairs
- Monitor and follow-up on service and repair jobs
- Maintain positive relationships with customers
Education
University of Michigan, Ann Arbor, Michigan
Automotive Maintenance and Repair, November, 2012
Skills
Problem Solving
Reporting
Listening
Public Speaking
Automotive Electrical Systems
Automotive Service
HVAC Systems
Electrical Troubleshooting
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auto service advisor Job Descriptions; Explained
If you're applying for an auto service advisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
auto service advisor
- Assist clients with auto service needs
- Answer and return phone calls and emails
- Dispatch repair orders to technicians
- Follow repair and report findings to clients
- Advise of needed/recommended service needs to client
- Compose and provide accurate estimate of work needed to client
- Check for warranty coverage and obtain authorization if needed
auto service advisor Job Skills
For an auto service advisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Diagnostics
- Automotive Systems
- Mechanical Knowledge
- ASE Certification
- Automotive Electrical Systems
- Brake Systems
- Electrical Troubleshooting
- Automotive Parts
- Automotive Technology
- Automotive Diagnostics
- Automotive Maintenance
- Fuel Systems
- Vehicle Repair
- Automotive Repair
- Automotive Service
- Suspension Systems
- Vehicle Maintenance
- Vehicle Diagnostics
- Drivability Diagnosis
- HVAC Systems
- Engine Repair.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your auto service advisor Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Senior Auto Service Advisor, Siemens Alpharetta, Georgia
March 2020 – May 2022
- Record customer information in computer system
- Inspect vehicles for mechanical and safety issues
- Follow safety protocols and procedures
Associate Auto Service Advisor, Lockheed Martin Bethesda, Maryland
September 2019 – February 2020
- Maintain current knowledge of product and service offerings
- Schedule and coordinate appointments for vehicle maintenance and repair services
- Process payments for services and repairs
Jr. Auto Service Advisor, Raytheon Waltham, Massachusetts
September 2018 – August 2019
Education
University of Illinois, Champaign, Illinois
Refrigeration Maintenance and Repair, July, 2018
Skills
Visualization
Documentation
Troubleshooting
Organization
HVAC Systems
Automotive Diagnostics
Drivability Diagnosis
Vehicle Maintenance
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your auto service advisor Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Quinn Cooper
154 Pleasant St., Columbia, CA 95370Professional Summary
Highly experienced Auto Service Advisor with a proven ability to build strong customer relationships and provide exceptional customer service. Skilled in accurately diagnosing and resolving vehicle maintenance and repair issues.
Employment history
Senior Auto Service Advisor, Raytheon Waltham, Massachusetts
October 2014 – Present
- Maintains positive relationships with customers
- Inspects vehicles for mechanical and safetys issues
- Maintaines a clean and organised work area.
Auto Service Advisor, Raytheon Waltham, Massachusetts
October 2013 – September 2014
- Prepeare estiamtes for services and repairs
- Monitor and follow-up on service and repairs jobs
- Processs payments for services and repairs
Entry Level Auto Service Advisor, United Technologies Farmington, Connecticut
October 2012 – September 2013
- Recored custumer infomation in computer system
- Maintain currnet knowlege of product and service offerings
- Prepair estimates for services and repairs
Education
Georgia Institute of Technology, Atlanta, Georgia
Plumbing Maintenance and Repair, August, 2012
Skills
Planning
Negotiation
Negotiation
Critical Thinking
Suspension Systems
Automotive Maintenance
Automotive Systems
Mechanical Knowledge
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
auto service advisor Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an auto service advisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Auto Service Advisor
United Technologies
Farmington, Connecticut
United Technologies
Farmington, Connecticut
Greetings United Technologies Recruitment Team
As an Auto Service Advisor with a proven track record of success in Maintenance & Repair, I am excited to apply for the Chief Auto Service Advisor position at United Technologies. I believe that my skills and expertise would make a valuable contribution to your team.
As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.
I appreciate the opportunity to apply for the Chief Auto Service Advisor position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.
Best regards,
William Ingram
888-012-7243
[email protected]
William Ingram
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.