Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated, results-oriented,Proactive and performance-driven professional with approx 
6 years’ experience offering versatile management skills.  Analytical, innovative professional and problem solver who readily adapts to change, works independently and exceeds expectations. Keen understanding of business priorities, genuine team player committed to managing operations and projects flawlessly while contributing to revenue- producing activities. Versatile, innovative, and loyal management professional able to see the “big picture” while staying on top of all the details. Recognized for consistent success in developing the processes and procedures to streamline operations and enhance revenue performance. 

Employment history

Nov. 2018 – Mar. 2019 Quitzonberg, West Virginia
Associate Project Manager, Fadel-Senger
 
Role and Responsibilities: 

  • Working for client Wiley (US/Canada).
  • Managing Full service and Composition only projects. 
  • Hiring and managing US based freelancers (copyeditors and proof readers) in full service projects.
  • Attend weekly/bi-weekly meetings with Clients.
  • Prepare daily status report, update dashboard and send it to the client on weekly/bi-weekly basis.
  • Oversee day-to-day communications, schedules, timelines and quality checks for all projects (from proposal to launch and beyond) to ensure each is kept within scope, timing and budget.
  • Instrumental in managing the entire project life cycle process that includes project initiation, delivery, client liaison, post implementation review, and close out & hand over.   
  • Managing, coordinating and have taken overall responsibility for the execution and production of selected set of higher education books from acceptance through to delivery of printed and online product, to agreed pre-press standards of editorial and production quality, on time and within budget. 
  • Responsible for managing the project from all aspects with focus on schedule, communication, cost and quality. Complete ownership and responsibility for the projects and ensuring quality in all aspects of the project management.
  • Preparing cost estimates and working with finance on budgeting, forecasting and actual product cost analysis. Manage project budgets including billing.
  • Maintaining good relations with the academic authors, editors, copyeditor, proofreaders, indexer of my list of books, and providing them excellent service and production advice.
  • Maintain and update records for all titles and projects through all stages and provide regular status reports to Clients.
  • Identify Risk and Contingency plan to manage the risk.
  • Define and communicate Project standards/metrics to the entire project team.
  • Reviewing the quality of work before sending to the client.
  • Provide planning and overall coordination support to team.
  • Gather, collate and distribute information.
Jun. 2015 – Jul. 2016 East Megview, Connecticut
Executive Project Manager, Maggio Group
 * Managing the complete function of the prestigious project "Project Alpha"
 * Leading a team of 10+ Associate Project Managers 
 * Final Disposition of Journals
 * Ensuring final delivery of deliverables in 24 hours turnaround time.
 * Manage the daily team activities and ensure the daily operations run smoothly.
 * Generate dashboard and scorecards for the team for review. 
 * Handling customer escalations and ensuring that they are appropriately addressed
 * Client Relations: Interaction with the authors/journal managers on a continuous basis regarding the specifications of the projects, handling their queries, feedbacks and work cycle.
 * Weekly reviews with the Management and Team on key deliverables.
 * To deliver final goods to client with quality, on scheduled time, and within the budget
 * Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.
 * Work with functional managers and team sponsor to obtain necessary resources to support team's requirements.
 * Conducting quality checks on the work completed by junior team members.
 * Monitor the progress of the project and make adjustments as necessary to ensure the successful delivery.
 

Education

Jul. 2011
MCA: Computer Science
  • The North Carolina College - North Staceyfurt, Utah
Mar. 2007
BCA: Computer Science
  • Northern Delaware University - Stefanchester, Tennessee

Skills

Team Management
Experienced
Project Management
Experienced
Process
Expert
Agile/Jeera
Skillful
Client Servicing
Expert

Other

Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

  • PMO professional with 6 years of success in the areas of project, program, operations and resource management
  • Certified ITIL Foundation V3 and PRINCE2 Practitioner with experience of working on multiple domains (Financial, Energy and Utilities and Telecom).
  • Demonstrated knowledge and experience of project management lifecycle, methodologies, processes and governance thus contributing in attainment of project and organization's objectives.

Employment history

Associate Project Manager, Waelchi Inc. New Bo, Kentucky
May. 2018 – Present
Project Titles and Duration:
Telia (August 2017 – June 2018)
Functional Launch of SharePoint and JIRA (November 2017 – June 2018) – Team Member
Internal PMO Project (July 2018 – Till Date)

Roles and Responsibilities:
  • Currently working in capacity of Scrum Master for an internal agile project.
  • Provide project management support to the project and delivery executives during the entire project management lifecycle.
  • Develop and update project plans for projects including information such as project objectives, technologies, systems, information specifications, WBS, schedules, funding, and staffing.
  • Monitor and track project KPI's, milestones and deliverables.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Prepare and forecast the project budgets.
  • Ensure project management processes and governance is followed through periodic audits.
  • Organize, conduct and co-ordinate project stakeholder meetings.
  • Profile the monthly and yearly expected and accrued revenues. 
  • Perform incident, problem and SLA management through JIRA.
  • Assist in risks, issues and change management.


Project Co-ordinator, Strosin, Brakus and Lueilwitz. South Gracia, North Dakota
Apr. 2014 – Dec. 2016
Project Titles and Duration:
Vattenfall Energy Sweden (January 2017 – June 2017)
Vattenfall Energy Finland (January 2016 – November 2016)
Swedbank (August 2014 – May 2015)
Whizible Tool Implementation (December 2013 – May 2014)

Roles and Responsibilities:
  • Handled project and program administration activities: project initiation, release and completion, resource management, project inventory/infrastructure management, timesheet management and expense reports.
  • Experience of co-ordinating 100 resources team on critical delivery program.
  • Created and administered SOW's, WBS, RACI matrix and budgets.
  • Tracked project and program deliverables and change request orders.
  • Assisted in budget and revenue forecasting.
  • Handled reporting and analysis activities (project KPI’s, schedule and Cost Performance Index [SPI, CPI], Earned Value Management (EVM), resource histogram, resource billability and headcount changes, variance analysis, weekly and monthly status project reports, gross margin and customer quality pulse reports).
  • Monitored risk and issue registers.
  • Conducted monthly internal audits in co-ordination with Quality team.
  • Handled invoicing and collaborated with finance team for revenue recognition.
  • Co-ordinated trainings for project team members.
  • Facilitated customer visits.


Executive, Bashirian LLC. Austinmouth, Arkansas
May. 2013 – Jun. 2013
Project Titles and Duration:
Japan and EMEA projects (January 2011 - October 2013)

Roles and Responsibilities:
  • Handled PMO operations and resource management activities for Japan and EMEA geography projects.
  • Was responsible for multiple reporting and analysis activities like project RAG status, customer survey reports, project SLA's, headcount analysis, resource and bench forecasting, bench ageing, resource utilization and billability.
  • Fulfilled resource requirements internally.
  • Managed bench resources and helped with resource planning and optimization.
  • Worked on timesheet management, invoicing and vendor management activities.
  • Co-ordinated project meetings and facilitated preparation and follow-up of meeting MoM action items.


Education

South Michigan Institute, Wilkinsonmouth, Maryland
MBA, Human Resources, Nov. 2009
Eastern Ernser Institute, New Oliverburgh, Hawaii
Bachelor of Science, Apr. 2007

Awards

Languages

English
Japanese

Skills

Project Management
PMO Operations
Resource Management
Project Management Tools (MS Project, JIRA, Sharepoint, Excel, Powerpoint)
Tableau

Andrew Smith

Professional Summary

 
An accomplished IT Project Manager with 15 years of rich experience in also being a Delivery Lead, Portfolio Lead, Test Manager, Scrum Master in a variety of domains like Insurance, Retail Banking, Investment Banking, Telecom and Retail. Willing to take up a challenging & fulfilling assignment that offers the promise of an enriching experience both personally and professionally 

Experience Summary

Awards

Employment history

Associate Project Manager, Green, Heidenreich and Vandervort. North Susanbury, Connecticut
Mar. 2019 – Present
  •  Project/Portfolio management for Infrastructure Service projects. Prepare Rough Order Magnitude (ROM) for new bids. 
  • Managed 4 Projects with cross functional teams simultaneously to support implementation of IT applications of varying sizes, complexity and duration 
  • Prioritize work with the client, delegate work to resources and maintain the release schedule, thus completing large-scale projects within the timeframe and allocated budget 
  • Optimized design by implementing effective stakeholder-driven design review process. 
  • Built client relationships by responding to inquiries, identifying and assessing clients’ needs, resolving problems, and following up with potential and existing clients to ensure satisfaction. 
  • Collaborated with senior management and business line management to identify and prioritize new concepts for development and launch. 
  • Planning for the entire course of the project from requirements stage to deployment stage 
  • Delivery lead for the project and managed the project from implementation till completion using Agile methodology 
  • Co-ordinated project milestones and deliverables at business and C-level executives. 
  • Travelled to Zurich for 6months to bridge the gaps between the client and Accenture 
  • Reviewing and adopting suitable technologies and best practices in the project 
Test Lead, Abernathy and Sons. South Elsa, Georgia
Aug. 2011 – Jan. 2014
 Roles and Responsibilities:

  • Managing a 11 member team, working across NA,EMEA and APAC regions
  • Test lead/Manager for 15 member team. Single point of testing contact for all the Dev/client teams operating from multiple locations
  • Simultaneously handled project management activities for multiple projects
  • Involved in DWH,ETL,DB Testing using Informatica, PWC,CDC from initiation to deployment
  • Planning for the entire course of the project from requirements stage to deployment stage
  • Preparation of Test plan, Test Strategy, Execution plans, Test Exit Reports
  • Providing strategic and tactical direction to the team. Resolving people issues
  • Preparation/review of SQL Queries, analyzing transformation rules, CDC testing process
  • End to End testing of Stage I and Stage II ETL feeds
  • Client coordination for the project including status meetings. Compiling Weekly and Monthly statistics
  • Project Management, Billing and costing and Task Allocation to Team
  • Working on POCs, new business proposals
  • Single point of contact from Infosys for Data migration activities to deal with Fiserv data migration team 
Senior Software Engineer, Zulauf, Stanton and Lemke. North Lyle, Alabama
Jan. 2010 – Dec. 2010
 
Roles and Responsibilities:

  • Module Lead for team of 8 members
  • Recruiting new team members
  • Preparation of Test plan, estimations, execution plans Test Exit Reports
  • Involved in End to End System and Integration Testing using ETL process, UNIX scripts and 4ge applications
  • Involved in preparation of Execution Plan, Test exit report and other documentation activities for every release cycles
  • Responsible for periodic releasing of updated code release with latest interface locations on pre-built UAT environment under restricted access to databases.
  • Involved in ETL performance testing using huge volumes of data for generation of reports in various formats.
  • Designing and Execution of Test cases, Reporting and tracking of bugs in Mercury Quality Center
  • Effort allocation of activities and monitoring the same 
Software Engineer, Bayer, Kunze and Gleichner. Cinderellamouth, Kansas
Jan. 2006 – Oct. 2008
 
Roles and Responsibilities:

  • Involved in Sanity, Front End, Functionality and Data Base testing of the application
  • Preparation of Test Plan, Test cases, Metrics and Test Exit Report and other testing Related documents
  • Test execution and Defect reporting 
Technical Trainee, Considine, Adams and Hirthe. Sammieton, Delaware
Jul. 2004 – Sep. 2004
 
Roles and Responsibilities:

  • Campus recruited to Hical Technologies .Boot camp training on organization ‘s process , products
  • Worked in Purchasing department and assisted in UAT for the newly purchased software 

Education

The Brown, Rempelhaven, Wisconsin
Bachelor of Engineering, EEE -74.3%, May. 2004
Eastern Florida University, Huelsfurt, Georgia
Intermediate -81.1%, Nov. 2000
The Bednar, North Rileyberg, Pennsylvania
High School Diploma, Xth - 80.4%, Jan. 1998

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Skills

Managed projects in SAFe, Agile, Scrum,KANBAN models from PI Planning to Deployment.
Project Scheduling, Budget and Cost Control, Vendor Management, Resource Management, Quality Management, Client Relation and Presentations
Skill Expertise: Data warehouse.ETL Testing ,Informatica, Informatica power center, CDC and DataStage
Software Tools: MPP,Informatica, TOAD, PL-SQL developer, SOAPUI, ClearVision, Putty, Eclipse, Oxygen,Oracle BPM,PEGA BPM,SIKULI,Selenium
Testing tools: Test Director ,Quality center,ALM, Bugzilla, JIRA, QTP
Databases:Oracle 9i,Oracle 10g,Informix
Languages: SQL, Knowledge of PL/SQL and XML
Operating Systems Windows 98/2000/XP, UNIX.

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