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toll collector: Resume Samples & Writing Guide

Yolie Young 413 Creek Drive, Holiday Hills, IL 60051
yolie-young@outlook.com
894-460-7335

Professional Summary

 Highly motivated professional Toll Collector with extensive experience in the transportation field. Adept at efficiently collecting tolls, providing customer service, and ensuring accuracy of transactions. 

Employment history

Chief Toll Collector, FedEx Memphis, Tennessee
January 2012 – Present
  • Resolve customer complaints and disputes
  • Follow safety protocols and procedures
  • Ensure compliance with applicable laws and regulations
Associate Toll Collector, Port of Los Angeles Los Angeles, California
January 2011 – December 2011
  • Provide directions and information to customers
  • Collect tolls from customers
  • Maintain accurate records of transactions
Junior Toll Collector, Southwest Airlines Dallas, Texas
June 2010 – December 2010
  • Ensure compliance with applicable laws and regulations
  • Resolve customer complaints and disputes
  • Maintain accurate records of transactions

Education

Purdue University, West Lafayette, Indiana
Doctor of Philosophy in Transportation Security, May, 2010
Purdue University, West Lafayette, Indiana
Bachelor of Science in Air Traffic Control, May, 2006

Skills

Reliability
Business Acumen
Technical
Networking
Inventory Management
Traffic Regulations
Cash Balancing
Route Navigation

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Danny Anderson 145 Cedarwood Drive, Bow Valley, NE 68739
andersondanny42@yahoo.com
829-871-8573

Employment history

Senior Toll Collector, Amtrak Washington, D.C.
October 2014 – Present
  • Ensure compliance with applicable laws and regulations
  • Follow safety protocols and procedures
  • Report any suspicious activity or incidents
Toll Collector, FedEx Memphis, Tennessee
March 2014 – September 2014
  • Balance cash drawer at the end of shift
  • Process payments and issue receipts
  • Operate toll collection equipment
Jr. Toll Collector, Port of Los Angeles Los Angeles, California
March 2013 – February 2014
  • Process payments and issue receipts
  • Ensure compliance with applicable laws and regulations
  • Maintain accurate records of transactions

Education

University of Washington, Seattle, Washington
Bachelor of Science in Aviation Management, February, 2013

Skills

Emotional Intelligence
Relationship Management.
Quality Assurance
Technical
Inventory Management
Timekeeping
Safety Procedures
Vehicle Inspection
Neil Brown 233 Millwood Drive, Loomis, NE 68958
brown.neil@mail.com
697-694-3229

Employment history

Chief Toll Collector, Greyhound Lines Dallas, Texas
February 2023 – Present
  • Monitor traffic flow and assist with traffic control
  • Maintain cleanliness of tollbooth area
  • Provide customer service and answer questions
Associate Toll Collector, Union Pacific Railroad Omaha, Nebraska
August 2021 – January 2023
  • Process credit card and electronic payments
  • Ensure compliance with applicable laws and regulations
  • Follow safety protocols and procedures
Entry Level Toll Collector, Union Pacific Railroad Omaha, Nebraska
August 2020 – August 2021
  • Provide customer service and answer questions
  • Maintain accurate records of transactions
  • Ensure compliance with applicable laws and regulations

Education

Georgia Institute of Technology, Atlanta, Georgia
Heavy Equipment Operator Certificate, July, 2020

Skills

Conflict Resolution
Adaptability
Networking
Critical Thinking
Timekeeping
Customer Service
Data Entry
Toll System Operation.
Ursa Thompson 474 Riverbend Road, Washington Crossing, NJ 08560
thompsonursa15@yandex.com
857-819-7860

Professional Summary

 Highly organized and detail-oriented Toll Collector with extensive experience in the transportation field. Possesses excellent customer service skills and the ability to efficiently manage large amounts of cash. 

Employment history

Chief Toll Collector, BNSF Railway Fort Worth, Texas
January 2014 – Present
  • Perform basic maintenance and repairs on equipment
  • Follow safety protocols and procedures
  • Balance cash drawer at the end of shift
Associate Toll Collector, FedEx Memphis, Tennessee
July 2013 – December 2013
  • Process credit card and electronic payments
  • Perform basic maintenance and repairs on equipment
  • Process payments and issue receipts
Entry Level Toll Collector, Port of Los Angeles Los Angeles, California
July 2012 – June 2013
  • Resolve customer complaints and disputes
  • Provide directions and information to customers
  • Balance cash drawer at the end of shift

Education

University of Illinois at Urbana, Champaign, Illinois
Transportation Planning Certificate, May, 2012

Skills

Negotiation
Adaptability
Financial Management
Emotional Intelligence
Cash Balancing
Data Processing
Microsoft Office
Security Procedures
Cal Austin 522 Dogwood St., Bowman, SC 29018
austin-cal@outlook.com
982-235-1931

Employment history

Chief Toll Collector, BNSF Railway Fort Worth, Texas
September 2020 – Present
  • Maintain accurate records of transactions
  • Ensure compliance with applicable laws and regulations
  • Collect tolls from customers
Associate Toll Collector, UPS Atlanta, Georgia
April 2019 – August 2020
  • Perform basic maintenance and repairs on equipment
  • Monitor traffic flow and assist with traffic control
  • Balance cash drawer at the end of shift
Junior Toll Collector, Port of Los Angeles Los Angeles, California
October 2017 – March 2019
  • Provide customer service and answer questions
  • Operate toll collection equipment
  • Balance cash drawer at the end of shift

Education

University of Florida, Gainesville, Florida
Bachelor of Science in Aviation Maintenance, September, 2017

Skills

Organization
Critical Thinking
Data Analysis
Negotiation
Cashiering
Customer Service
Point of Sale
Point of Sale Systems

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toll collector Job Descriptions; Explained

If you're applying for an toll collector position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

toll collector

  • Collects toll charged for use of bridges, highways, or tunnels by motor vehicles, or fare for vehicle and passengers on ferryboats: Collects money and gives customer change.
  • 2) Accepts toll and fare tickets previously purchased.
  • 3) At end of shift balances cash and records money and tickets received.
  • 4) May sell round-trip booklets.
  • 5) May be designated according to place of employment as Toll-Bridge Attendant; or type of fare as Vehicle-Fare Collector.
  • 6) May admit passengers through turnstile and be designated Turnstile Collector.
2

toll collector

  • Determine fare for vehicle using road and collect money, giving required change. 
  • Maitenance on plaza to keep workspace clean. 
  • Changing and lifting coin vaults. 
  • Filling out and making deposits. 
  • Customer service, such as giving directions.
3

toll collector

  •  Operated toll collection equipment and processed toll payments accurately 
  •  Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow 
  •  Classified all vehicles passing through toll lanes in accordance with procedural requirements 
  • Assess and collect tolls from motorists on bridges and turnpikes and in tunnels.
4

senior toll collector (pos)

  • Great aptitude for : record-keeping and cashiering work making change and handling transaction swiftly and accurately.
  • Performed opening/closing procedures ensuring that all tasks were completed accuracy.
  • Developed reputation for prompt. Efficient service with high level of accuracy.
  • Exceptional ability to follow directions : and concentrate on a familiar and routine procedure.
  • Complied and maintained monetary & non-monetary reports and records.
5

toll collector

  • Provided customer service and travel information to motorists.
  • Classified vehicles by number of axles and entered into the automated system database.
  • Utilized basic mathematical skills and accounted for monies received.
  • Followed FL Turnpike Authority policies and procedures.
  • Received and made change. Operated a toll booth in a polite and efficient manner.

toll collector Job Skills

For an toll collector position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Cash Handling
  • Data Entry
  • Cashiering
  • Microsoft Office
  • Inventory Management
  • Point of Sale
  • Data Processing
  • Point of Sale Systems
  • Cash Register
  • Timekeeping
  • Cash Balancing
  • Route Navigation
  • Customer Service
  • Route Scheduling
  • Safety Procedures
  • Security Procedures
  • Vehicle Maintenance
  • Vehicle Inspection
  • Traffic Regulations
  • Toll System Operation.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your toll collector Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Larry Daniels 775 Country Lane, Fern Park, FL 32730

Employment history

Senior Toll Collector, BNSF Railway Fort Worth, Texas
May 2021 – May 2022
  • Collect tolls from customers
  • Perform basic maintenance and repairs on equipment
  • Process credit card and electronic payments
Toll Collector, Southwest Airlines Dallas, Texas
November 2020 – April 2021
  • Maintain cleanliness of tollbooth area
  • Process payments and issue receipts
  • Maintain accurate records of transactions
Entry Level Toll Collector, Amazon Logistics Seattle, Washington
April 2020 – October 2020
  • Provide customer service and answer questions
  • Follow safety protocols and procedures
  • Collect tolls from customers

Education

University of Michigan, Ann Arbor, Michigan
Doctor of Philosophy in Transportation and Logistics Systems, February, 2020
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Air Traffic Control, February, 2016

Skills

Troubleshooting
Negotiation
Public Speaking
Planning
Customer Service
Point of Sale Systems
Timekeeping
Cash Balancing

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your toll collector Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Harry Owens 852 Greenwood Drive, Hiko, NV 89017
owensharry23@aol.com
772-691-9561

Employment history

Chief Toll Collector, UPS Atlanta, Georgia
May 2018 – Present
  • Repport ani suspicious activity or incedents
  • Ensure complience with applicable laws and regualtions
  • Maintain cleanlines of tollbooth area
Toll Collector, Amtrak Washington, D.C.
November 2016 – April 2018
  • Ensure compilance with applicable law's and regulations
  • Perform basic maintenence and repair's on equipment
  • Balance cash drawer at the end of shifts
Junior Toll Collector, Amazon Logistics Seattle, Washington
May 2016 – October 2016
  • "I went to the store and bought some food."
  • I went too the store an bought some food.

Education

Purdue University, West Lafayette, Indiana
Master of Science in Transportation Planning and Engineering, March, 2016
Purdue University, West Lafayette, Indiana
Bachelor of Science in Supply Chain Management, March, 2012

Skills

Business Acumen
Data Analysis
Conflict Resolution
Teamwork
Cash Balancing
Microsoft Office
Point of Sale Systems
Cash Register

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

toll collector Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an toll collector position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Yolie
Young
yolie-young@outlook.com
894-460-7335
413 Creek Drive, Holiday Hills, IL
60051

Chief Toll Collector
Port of New York and New Jersey
New York, New York

Port of New York and New Jersey Hiring Team


I am excited to apply for the Chief Toll Collector role at Port of New York and New Jersey. As a highly skilled Toll Collector, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


Throughout my life, I have pursued my passion for Fuel Efficiency and have gained experience in this field as a result. This experience has given me valuable skills such as Reliability and Business Acumen, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Toll Collector and help your organization achieve its well determined goals.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Cordially,
Yolie Young
894-460-7335
yolie-young@outlook.com

Yolie Young






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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.