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patient account representative: Resume Samples & Writing Guide

Kenny Thompson 872 Maplewood Drive, Belmont, MS 38847
thompson_kenny@gmail.com
640-487-2123

Employment history

Entry Level Patient Account Representative, Walmart Bentonville, Arkansas
December 2021 – October 2022
  • Process patient payments
  • Answer patient inquiries regarding accounts
  • Follow up on denials and rejections

Education

University of Texas, Austin, Texas
Master of Arts in Human Resources Management, November, 2021
University of Texas, Austin, Texas
Bachelor of Arts in Human Resources Management, November, 2017

Skills

Adaptability
Communication
Relationship Management.
Attention to Detail
Accounts Receivable
Insurance Verification
Accounts Payable
Customer Service

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Yolanda Davis 184 Willow Avenue, Carlisle, KY 40311
davisyolanda58@outlook.com
943-260-2441

Employment history

Chief Patient Account Representative, JPMorgan Chase New York, New York
March 2016 – Present
  • File appeals with insurance companies
  • Communicate with patients regarding their accounts
  • Submit claims to insurance companies
Associate Patient Account Representative, General Electric Boston, Massachusetts
April 2015 – March 2016
  • Resolve account discrepancies
  • Generate reports on accounts
  • Answer patient inquiries regarding accounts
Jr. Patient Account Representative, Microsoft Redmond, Washington
September 2014 – March 2015
  • File appeals with insurance companies
  • Communicate with patients regarding their accounts
  • Review and process patient accounts

Education

University of Florida, Gainesville, Florida
Doctor of Business Administration, July, 2014
University of Florida, Gainesville, Florida
Bachelor of Science in Business Administration, July, 2010

Skills

Interpersonal
Coaching
Written Communication
Quality Assurance
HIPAA Compliance
Microsoft Office
Telephone Skills
Accounts Receivable
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Isaac Foster 24 Park Avenue, Perrin, TX 76486
isaacfoster39@yahoo.com
609-704-8143

Professional Summary

 A highly organized and detail-oriented individual with extensive experience in patient accounts and administrative/clerical functions. Proven ability to handle multiple tasks and prioritize effectively while providing excellent customer service. 

Employment history

Lead Patient Account Representative, CVS Health Woonsocket, Rhode Island
July 2011 – Present
  • Prepare and submit billing statements
  • Resolve account discrepancies
  • Generate reports on accounts
Associate Patient Account Representative, Microsoft Redmond, Washington
January 2011 – July 2011
  • Maintain accurate patient account records
  • Reconcile accounts receivable
  • Generate reports on accounts
Junior Patient Account Representative, Microsoft Redmond, Washington
July 2010 – December 2010
  • Answer patient inquiries regarding accounts
  • Follow up on denials and rejections
  • Generate reports on accounts

Education

University of California, Berkeley, California
Doctor of Human Resources Management, May, 2010
University of California, Berkeley, California
Bachelor of Science in Medical Office Administration, May, 2006

Skills

Adaptability
Teamwork
Adaptability
Troubleshooting
Filing
Medical Terminology
Typing
EHR Systems
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Quinn Young 215 Creekwood Drive, Hasbrouck Heights, NJ 07604
quinnyoung27@icloud.com
769-649-3006

Professional Summary

 Highly organized and detail-oriented Patient Account Representative with a proven track record of providing exceptional customer service and managing financial accounts. Possesses excellent interpersonal and problem-solving skills to ensure accurate and timely resolution of patient issues. 

Employment history

Chief Patient Account Representative, Google Mountain View, California
November 2013 – Present
  • Generate reports on accounts
  • Resolve account discrepancies
  • Follow up on denials and rejections
Associate Patient Account Representative, Bank of America Charlotte, North Carolina
November 2012 – October 2013
  • Resolve account discrepancies
  • Communicate with patients regarding their accounts
  • Follow up on denials and rejections
Entry Level Patient Account Representative, Apple Cupertino, California
June 2011 – November 2012
  • Assist with collections
  • Submit claims to insurance companies
  • Communicate with patients regarding their accounts

Education

University of Wisconsin, Madison, Wisconsin
MD in Medical Office Administration, April, 2011
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Human Resources Management, April, 2007

Skills

Listening
Critical Thinking
Data Analysis
Professionalism
Document Management.
Coding
Typing
Data Entry
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Jeff Richards 109 Ridge Drive, Crows Landing, CA 95360
jeffrichards88@icloud.com
875-751-9556

Professional Summary

 Highly organized and detail-oriented Patient Account Representative with extensive experience in the administrative and clerical field. Possesses excellent customer service skills and a proven ability to handle sensitive patient information with confidentiality. 

Employment history

Lead Patient Account Representative, Microsoft Redmond, Washington
May 2010 – Present
  • Resolve account discrepancies
  • Communicate with patients regarding their accounts
  • Generate reports on accounts
Associate Patient Account Representative, Bank of America Charlotte, North Carolina
June 2009 – May 2010
  • Process patient payments
  • Follow up on denials and rejections
  • Resolve account discrepancies
Entry Level Patient Account Representative, Bank of America Charlotte, North Carolina
June 2008 – May 2009
  • Generate reports on accounts
  • File appeals with insurance companies
  • Communicate with patients regarding their accounts

Education

University of Texas, Austin, Texas
Bachelor of Arts in Office Administration, April, 2008

Skills

Accounting
Innovation
Planning
Emotional Intelligence
Typing
Medical Billing
ICD-10
Coding
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patient account representative Job Descriptions; Explained

If you're applying for an patient account representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

patient account representative

  •  Investigate outstanding insurance claims 
  •  Follow up on payment issues  
  •  Utilize reports to identify reimbursement problems with payers
  •  Communicate with payers via telephone, email or correspondence to resolve contract issue or payment  
  •  Identify and resolve errors in coverage/contract to ensure correct   handling of future claims 
  • Supports team strategic functions through proper capture of payer and claims information 
  • Resolve issues related to insurance correspondence 
2

patient account representative

  • Review insurance policy terms to determine whether a particular service is covered by insurance.
  • Listen to customer requests, utilized multiple systems in order to resolve customer billing inquiries.
  • Properly register new patients as well as supports any issues for existing patients.
  • The primary support contact for virtual health questions. 
3

patient account representative

  • Following up on patient accounts.
  • Keying payments.
  • Filing all electronic and hard copy claims.
  • Helping patients with hardships find assistance.
  • Training employees on computer system.
4

patient account representative

  • Performs claim submission for multiple types of payors.
  • Stays current with established standards and procedures.
  • Monitors unpaid accounts and performs account follow-up as needed.
  • Resolves billing problems when they arise.
  • Responds to inquiries and answers correspondence from patients and insurance companies.
5

patient account representative

  • Worked unpaid Medicaid claims 
  • Called Insurance Companies regarding unpaid claims to find the denial reason. 
  • Corrected Claims and resubmitted them for Insurance payment. 
  • Assisted patients over the phone with billing questions. 
  • Processed patient’s payments over the phone.
1 2 3

patient account representative Job Skills

For an patient account representative position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Microsoft Office
  • Typing
  • Medical Terminology
  • Filing
  • Medical Billing
  • Coding
  • Insurance Verification
  • Scheduling
  • Medical Records
  • Accounts Receivable
  • Accounts Payable
  • Telephone Skills
  • Data Analysis
  • Receptionist Duties
  • Customer Service
  • HIPAA Compliance
  • Claims Processing
  • ICD-10
  • EHR Systems
  • Document Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your patient account representative Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ted Long 255 Cedarwood Avenue, Hyden, KY 41749

Employment history

Chief Patient Account Representative, CVS Health Woonsocket, Rhode Island
September 2017 – Present
  • Generate reports on accounts
  • Resolve account discrepancies
  • Process patient payments
Patient Account Representative, Apple Cupertino, California
March 2017 – August 2017
  • Review and process patient accounts
  • Maintain accurate patient account records
  • Submit claims to insurance companies
Entry Level Patient Account Representative, UnitedHealth Group Minnetonka, Minnesota
March 2016 – February 2017

    Education

    Stanford University, Stanford, California
    MD in Medical Office Administration, January, 2016
    Stanford University, Stanford, California
    Bachelor of Science in Office Administration, January, 2012

    Skills

    Research
    Reliability
    Social Media
    Leadership
    Customer Service
    Typing
    Medical Records
    Microsoft Office

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your patient account representative Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Pete Ingram 699 Cypress Avenue, La Jara, NM 87027
    ingram-pete@inbox.com
    898-967-2784

    Employment history

    Lead Patient Account Representative, Apple Cupertino, California
    May 2018 – May 2022
    • Answerr patiient inquirries regardinng accounts
    • Reviiew and proccess patiient accounts
    • Proccess patiient paymments
    Associate Patient Account Representative, Walmart Bentonville, Arkansas
    October 2017 – April 2018
    • Generate report's on account's
    • Review and processs patient account's
    • Reconcile's account's receivable
    Entry Level Patient Account Representative, Apple Cupertino, California
    May 2016 – September 2017
    • Assist wit collections
    • Pepare and submit billing statments
    • Proccess patient payments.

    Education

    Stanford University, Stanford, California
    Customer Service, March, 2016

    Skills

    Accounting
    Visualization
    Business Acumen
    Adaptability
    HIPAA Compliance
    Document Management.
    Accounts Payable
    Data Analysis

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    patient account representative Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an patient account representative position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Kenny
    Thompson     thompson_kenny@gmail.com
    640-487-2123
    872 Maplewood Drive, Belmont, MS
    38847

    Associate Patient Account Representative
    Amazon
    Seattle, Washington

    To the respected Amazon Recruitment Team


    I am a highly motivated Patient Account Representative with 2 years of experience in Administrative & Clerical. I am excited to submit my application for the Associate Patient Account Representative position at Amazon, where I believe my skills and expertise would be an excellent fit.


    My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Amazon. I am eager to join a team that shares my values and work towards a common goal.


    Thank you for considering my application for the Associate Patient Account Representative role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


    Respectfully,
    Kenny Thompson
    640-487-2123
    thompson_kenny@gmail.com

    Kenny Thompson






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