5 Amazing front desk manager Resume Examples (Updated 2023) + Skills & Job Descriptions

front desk manager

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front desk manager: Resume Samples & Writing Guide

Employment history

Senior Front Desk Manager, Bain & Company Boston, Massachusetts

March 2019 – Present

Create and maintain filing systems
Schedule meetings and appointments
Monitor and update databases

Associate Front Desk Manager, Microsoft Redmond, Washington

October 2017 – February 2019

Handle customer inquiries and complaints
Monitor and respond to incoming emails
Answer and direct phone calls

Entry Level Front Desk Manager, Accenture Chicago, Illinois

April 2016 – September 2017

Handle customer inquiries and complaints
Schedule meetings and appointments
Create and maintain filing systems

Education

University of Chicago Booth School of Business, Chicago, Illinois

Doctor of Science in Accounting, February, 2016

University of Chicago Booth School of Business, Chicago, Illinois

Bachelor of Science in Business Economics, February, 2012

Skills

Data Analysis

Adaptability

Networking

Planning

Scheduling

Spreadsheets

Filing

Office Management

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Employment history

Senior Front Desk Manager, PwC New York City, New York

July 2020 – Present

Prepare reports and presentations
Process incoming and outgoing mail
Greet visitors and direct them to the appropriate personnel

Front Desk Manager, KPMG New York City, New York

January 2019 – June 2020

Answer and direct phone calls
Provide administrative support to other departments
Maintain a clean and organized work area

Jr. Front Desk Manager, McKinsey & Company New York City, New York

February 2018 – January 2019

Ensure security protocols are followed
Process incoming and outgoing mail
Monitor and update databases

Education

Harvard Business School, Boston, Massachusetts

Financial Management Certificate, December, 2017

Skills

Troubleshooting

Conflict Resolution

Professionalism

Documentation

Accounting

Microsoft Office

Filing

Office Management

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Professional Summary

Highly organized and motivated professional with extensive experience in business management and front desk operations. Proven ability to manage multiple tasks efficiently and provide excellent customer service.

Employment history

Chief Front Desk Manager, McKinsey & Company New York City, New York

June 2013 – Present

Monitor and respond to incoming emails
Assist with general administrative tasks
Monitor and update databases

Associate Front Desk Manager, Accenture Chicago, Illinois

June 2012 – May 2013

Prepare reports and presentations
Maintain a clean and organized work area
Handle customer inquiries and complaints

Junior Front Desk Manager, KPMG New York City, New York

January 2011 – May 2012

Create and maintain filing systems
Monitor and respond to incoming emails
Greet visitors and direct them to the appropriate personnel

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Doctor of Science in Accounting, November, 2010

University of Texas at Austin McCombs School of Business, Austin, Texas

Bachelor of Arts in Business Analytics, November, 2006

Skills

Troubleshooting

Visualization

Documentation

Adaptability

Bookkeeping

Inventory Management

Microsoft Office

Invoicing

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Professional Summary

Experienced Front Desk Manager with a passion for business management. Proven track record of providing exceptional customer service and managing administrative operations.

Employment history

Senior Front Desk Manager, Bain & Company Boston, Massachusetts

October 2010 – Present

Monitor and respond to incoming emails
Answer and direct phone calls
Provide administrative support to other departments

Front Desk Manager, PwC New York City, New York

October 2009 – September 2010

Prepare reports and presentations
Provide administrative support to other departments
Monitor and update databases

Jr. Front Desk Manager, Accenture Chicago, Illinois

May 2008 – September 2009

Manage office supplies and order new items when necessary
Greet visitors and direct them to the appropriate personnel
Provide administrative support to other departments

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Doctor of Science in Business Management, March, 2008

University of Texas at Austin McCombs School of Business, Austin, Texas

Bachelor of Science in Accounting, March, 2004

Skills

Data Analysis

Business Acumen

Organization

Professionalism

Multi-tasking

Invoicing

Data Entry

Inventory Management

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Employment history

Chief Front Desk Manager, Microsoft Redmond, Washington

January 2019 – Present

Prepare reports and presentations
Handle customer inquiries and complaints
Answer and direct phone calls

Front Desk Manager, Oracle Redwood Shores, California

July 2017 – December 2018

Provide administrative support to other departments
Monitor and respond to incoming emails
Manage office supplies and order new items when necessary

Jr. Front Desk Manager, Ernst & Young New York City, New York

January 2017 – June 2017

Manage office supplies and order new items when necessary
Monitor and update databases
Assist with general administrative tasks

Education

Yale School of Management, New Haven, Connecticut

Master of Arts in Business Analytics, November, 2016

Yale School of Management, New Haven, Connecticut

Bachelor of Science in Business Analytics, November, 2012

Skills

Relationship Management.

Adaptability

Quality Assurance

Risk Management

Invoicing

Scheduling

Reception

Cash Handling

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front desk manager Job Descriptions; Explained

If you're applying for an front desk manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

front desk manager

Assure guest had a pleasant stay
Ensured that the front desk provides a professional and friendly service for guests.
Acted as liaison between General Manager and staff
Managed and trained the Front Office staff.

front desk manager

Serving visitors by greeting, welcoming, and directing them appropriately.
Notify company personnel of visitor arrival.
Maintaining security and telecommunications system.
Informing visitors by answering or referring inquiries.
Directing visitors by maintaining employee and department directories.
Maintaining security by following procedures, monitoring logbook, and issuing visitor badges.
Operating telecommunication system by following manufacturer’s instructions for house phone and console operation.

front desk manager

Verify patients insurance eligibility and benefits
File claims with insurance
Mail accounts payable statements monthly
Manage the front desk including greeting visitors and responding to in person or telephone requests
Send out recall letters
Scheduling referral appointments
Send out patients orders for glasses or contacts

front desk manager

Date-stamp, sort, and rack incoming mail and messages..
Greeting and checking in guests.
Performing the night audit, and double checking financial records, ensuring all guests are paid and checked in.
Doing laundry, and keeping the public guest areas clean.

front desk manager

Maintains properly communicated room status information with all departments
Evaluates, handles, and resolves guest complaints and/or special requests quickly, efficiently, and courteously.
Monitors, updates, prepares, and relays group information to appropriate personnel.
Maximize room revenue and occupancy by reviewing status daily; Analyze rate variance, monitor credit reports and maintain close observation of daily in-house count.

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front desk manager Job Skills

For an front desk manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Computer Skills
Data Entry
Office Management
Reception
Customer Service
Accounting
Bookkeeping
Microsoft Office
Word Processing
Spreadsheets
Invoicing
Inventory Management
Cash Handling
Data Analysis
Business Administration
Scheduling
Organizational Skills
Time Management
Multi-tasking
Typing
Filing

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your front desk manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Front Desk Manager, McKinsey & Company New York City, New York

October 2016 – May 2022

Maintain a clean and organized work area
Create and maintain filing systems
Process incoming and outgoing mail

Front Desk Manager, Ernst & Young New York City, New York

April 2016 – October 2016

Assist with general administrative tasks
Create and maintain filing systems
Maintain a clean and organized work area

Junior Front Desk Manager, KPMG New York City, New York

April 2015 – March 2016

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Doctor of Business Administration, February, 2015

University of Texas at Austin McCombs School of Business, Austin, Texas

Bachelor of Science in Business Analytics, February, 2011

Skills

Database Management

Data Analysis

Negotiation

Multi-tasking

Data Entry

Bookkeeping

Computer Skills

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your front desk manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Front Desk Manager, Bain & Company Boston, Massachusetts

October 2021 – Present

Answerr and direct phone calls
Manage office suppliess and order new itemss when necessaryy
Monitor andd update databases

Associate Front Desk Manager, Microsoft Redmond, Washington

October 2020 – September 2021

Proces incoming an outgoing mail
Monitor an respond to incoming emails
Assist wit general administrative tasks

Entry Level Front Desk Manager, Ernst & Young New York City, New York

October 2019 – September 2020

Answr and direct phone calls
Creat and maintain filing systems
Manag office supplies and order new items when necesary

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Bachelor of Arts in Business Analytics, August, 2019

Skills

Data Analysis

Social Media

Reporting

Professionalism

Spreadsheets

Organizational Skills

Microsoft Office

Data Entry

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

front desk manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an front desk manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Front Desk Manager
Microsoft
Redmond, Washington

To the Hiring Team at Microsoft

I am excited to apply for the Senior Front Desk Manager position at Microsoft. As a highly skilled Front Desk Manager with 7 years of experience in Business Management, I am confident that I can contribute significantly to your organization.

As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Project Management to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Best regards,
Gary Owens
780-766-8321
garyowens65@zoho.com

Gary Owens

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