5 Amazing waitstaff Resume Examples (Updated 2023) + Skills & Job Descriptions

waitstaff

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waitstaff: Resume Samples & Writing Guide

Professional Summary

An experienced and knowledgeable hospitality professional with a passion for providing exceptional customer service. Possesses excellent communication and interpersonal skills, and a proven track record of success in customer relations and waitstaff roles.

Employment history

Senior Waitstaff, Choice Hotels International Rockville, Maryland

March 2014 – Present

Ensure that all guests are satisfied with their dining experience
Prepare and serve specialty drinks
Process payments

Associate Waitstaff, Marriott International Bethesda, Maryland

August 2013 – February 2014

Take orders and serve food and beverages
Prepare and serve specialty drinks
Clear and reset tables

Jr. Waitstaff, Choice Hotels International Rockville, Maryland

March 2012 – August 2013

Provide excellent customer service
Follow health and safety regulations
Prepare and serve specialty drinks

Education

University of Houston, Houston, Texas

Room Service Management, January, 2012

Skills

Visualization

Reliability

Documentation

Risk Management

Wine Knowledge

Table Maintenance

Point of Sale Systems

Customer Service

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Professional Summary

Highly personable and experienced hospitality professional with a passion for providing excellent customer service. Skilled in anticipating and accommodating guest needs in order to create memorable dining experiences.

Employment history

Senior Waitstaff, Choice Hotels International Rockville, Maryland

July 2011 – Present

Assist with setting up and breaking down tables
Take orders and serve food and beverages
Provide accurate change and process credit/debit cards

Associate Waitstaff, Wyndham Hotels & Resorts Parsippany, New Jersey

December 2010 – June 2011

Greet and seat guests
Provide excellent customer service
Clear and reset tables

Jr. Waitstaff, Kimpton Hotels & Restaurants San Francisco, California

July 2009 – November 2010

Clear and reset tables
Prepare and serve specialty drinks
Ensure that all guests are satisfied with their dining experience

Education

University of Central Florida, Orlando, Florida

Doctor of Philosophy in Hospitality and Tourism Management, May, 2009

University of Central Florida, Orlando, Florida

Bachelor of Science in Hospitality and Tourism Management, May, 2005

Skills

Teamwork

Technical

Adaptability

Presentation

Food Presentation

Wine Knowledge

Food Cost Control

Table Setting

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Professional Summary

Experienced hospitality professional with a passion for providing excellent customer service. Proven track record of delivering high-quality service in fast-paced environments.

Employment history

Chief Waitstaff, Accor Hotels Dallas, Texas

February 2010 – Present

Prepare and serve specialty drinks
Process payments
Handle customer complaints

Associate Waitstaff, Wyndham Hotels & Resorts Parsippany, New Jersey

February 2009 – January 2010

Clear and reset tables
Greet and seat guests
Answer questions about menu items

Entry Level Waitstaff, Accor Hotels Dallas, Texas

September 2007 – January 2009

Maintain a clean and organized work area
Take orders and serve food and beverages
Provide excellent customer service

Education

University of Houston, Houston, Texas

Doctor of Philosophy in Hospitality Management, July, 2007

University of Houston, Houston, Texas

Bachelor of Science in Food Service Management, July, 2003

Skills

Strategic Thinking

Supervisory

Written Communication

Problem Solving

Table Setting

Cash Handling

Food Storage

Inventory Management

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Professional Summary

Experienced and passionate waitstaff with excellent customer service skills. Dedicated to providing exceptional hospitality experiences for guests.

Employment history

Chief Waitstaff, Best Western Hotels & Resorts Phoenix, Arizona

March 2014 – Present

Clear and reset tables
Prepare and serve alcoholic beverages
Follow health and safety regulations

Waitstaff, Best Western Hotels & Resorts Phoenix, Arizona

September 2012 – February 2014

Prepare and serve specialty drinks
Handle customer complaints
Answer questions about menu items

Entry Level Waitstaff, Hyatt Hotels Corporation Chicago, Illinois

March 2012 – August 2012

Maintain a clean and organized work area
Provide accurate change and process credit/debit cards
Greet and seat guests

Education

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Food Service Management, January, 2012

Skills

Presentation

Accounting

Flexibility

Collaboration

Table Setting

Food Presentation

Menu Knowledge

Cleaning and Sanitation

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Employment history

Senior Waitstaff, Best Western Hotels & Resorts Phoenix, Arizona

February 2020 – Present

Process payments
Prepare and serve specialty drinks
Clear and reset tables

Associate Waitstaff, Marriott International Bethesda, Maryland

August 2018 – January 2020

Maintain a clean and organized work area
Provide accurate change and process credit/debit cards
Greet and seat guests

Junior Waitstaff, Red Lion Hotels Corporation Spokane, Washington

August 2017 – August 2018

Provide excellent customer service
Take orders and serve food and beverages
Handle customer complaints

Education

University of South Carolina, Columbia, South Carolina

Room Service Management, July, 2017

Skills

Emotional Intelligence

Quality Assurance

Training

Negotiation

Cash Handling

Hospitality Laws

Point of Sale Systems

Alcohol Laws

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waitstaff Job Descriptions; Explained

If you're applying for an waitstaff position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

waitstaff (customer service)

Promoted as a Branch supervisor.
Provided waitstaff service to customers in an established restaurant in a mall setting.
Awarded a perfect score on a “Secret Shopper” test with customers evaluating all aspects of serving.
Served as host and bartender when needed.

waitstaff

Maintaining proper dining experience, delivering items, fulfilling customer needs, and removing courses, replenishing utensils, refilling glasses.
Making sure the condiments are refilled. Ensuring customer satisfaction, inviting customers to return;
Performing basic cleaning tasks as needed or directed by supervisor;
Filling in for absent staff as needed;
Assisting with special events

waitstaff (communication practise)

waiting on customers
answering questions
writing down lunch and dinner orders
serving food and drinks
making recommendations

waitstaff

Consistently provided professional, friendly and engaging service and received great yelp reviews.
Took in highest volume of email card signups.
Reliable, on time, and a team player.
Safe serve and alcohol awareness ceritified

waitstaff/ server

Set up tables in dining rooms for meals
Takes residents orders and serve them their food
Clears tables after meals and does the dishes
Cleans up dining rooms
Folds napkins

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waitstaff (customer service) Job Skills

For an waitstaff (customer service) position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Cash Handling
Point of Sale Systems
Food Preparation
Menu Knowledge
Food Safety
Alcohol Service
Cleaning and Sanitation
Menu Presentation
Customer Service
Table Maintenance
Food Presentation
Alcohol Laws
Table Setting
Food Storage
Inventory Management
Food Cost Control
Food Allergies
Beverage Service
Wine Knowledge
Hospitality Laws

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your waitstaff (customer service) Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Waitstaff, Marriott International Bethesda, Maryland

November 2015 – May 2022

Greet and seat guests
Provide accurate change and process credit/debit cards
Answer questions about menu items

Waitstaff, Wyndham Hotels & Resorts Parsippany, New Jersey

June 2014 – October 2015

Ensure that all guests are satisfied with their dining experience
Clear and reset tables
Provide accurate change and process credit/debit cards

Jr. Waitstaff, Best Western Hotels & Resorts Phoenix, Arizona

December 2012 – May 2014

Ensure that all guests are satisfied with their dining experience
Greet and seat guests
Handle customer complaints

Education

University of San Francisco, San Francisco, California

Doctor of Philosophy in Tourism and Hospitality Management, October, 2012

University of San Francisco, San Francisco, California

Bachelor of Science in Hospitality Business Management, October, 2008

Skills

Analytical

Flexibility

Documentation

Time Management

Food Cost Control

Cash Handling

Menu Presentation

Alcohol Laws

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your waitstaff (customer service) Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

Experienced waitstaff with a passion for the hospitality industry. Proven ability to provide excellent customer service, efficiently manage orders, and accurately handle cash and credit transactions.

Employment history

Chief Waitstaff, Hyatt Hotels Corporation Chicago, Illinois

September 2014 – Present

Stoc service areas wit supplies
Prepare and serv alcoholic beverages
Clea and reset tabless

Associate Waitstaff, Hilton Hotels & Resorts McLean, Virginia

April 2013 – August 2014

Maintain a clean and organised work area
Provide accurrate change and process credit/debit cards
Answer questionss about menu items

Entry Level Waitstaff, Red Lion Hotels Corporation Spokane, Washington

October 2011 – March 2013

"I went to the store to buy some food
I went too the store too buy some food.

Education

University of Central Florida, Orlando, Florida

Customer Service, August, 2011

Skills

Social Media

Innovation

Emotional Intelligence

Technical

Food Allergies

Inventory Management

Hospitality Laws

Point of Sale Systems

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

waitstaff (customer service) Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an waitstaff (customer service) position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Waitstaff
Choice Hotels International
Rockville, Maryland

Choice Hotels International Hiring Team

I am excited to apply for the Senior Waitstaff position at Choice Hotels International. As a highly skilled Waitstaff with 11 years of experience in Hospitality, I am confident that I can contribute significantly to your organization.

Throughout my life, I have pursued my passion for Hospitality Design and sought out opportunities to learn and grow. My experience in Hospitality has given me valuable skills such as Visualization and Reliability that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Waitstaff to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Senior Waitstaff position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Your time is appreciated,
Earl Evans
848-767-0018
[email protected]

Earl Evans

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