5 Amazing toll collector Resume Examples (Updated 2023) + Skills & Job Descriptions

toll collector

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toll collector: Resume Samples & Writing Guide

Professional Summary

Highly motivated professional Toll Collector with extensive experience in the transportation field. Adept at efficiently collecting tolls, providing customer service, and ensuring accuracy of transactions.

Employment history

Chief Toll Collector, FedEx Memphis, Tennessee

January 2012 – Present

Resolve customer complaints and disputes
Follow safety protocols and procedures
Ensure compliance with applicable laws and regulations

Associate Toll Collector, Port of Los Angeles Los Angeles, California

January 2011 – December 2011

Provide directions and information to customers
Collect tolls from customers
Maintain accurate records of transactions

Junior Toll Collector, Southwest Airlines Dallas, Texas

June 2010 – December 2010

Ensure compliance with applicable laws and regulations
Resolve customer complaints and disputes
Maintain accurate records of transactions

Education

Purdue University, West Lafayette, Indiana

Doctor of Philosophy in Transportation Security, May, 2010

Purdue University, West Lafayette, Indiana

Bachelor of Science in Air Traffic Control, May, 2006

Skills

Reliability

Business Acumen

Technical

Networking

Inventory Management

Traffic Regulations

Cash Balancing

Route Navigation

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Employment history

Senior Toll Collector, Amtrak Washington, D.C.

October 2014 – Present

Ensure compliance with applicable laws and regulations
Follow safety protocols and procedures
Report any suspicious activity or incidents

Toll Collector, FedEx Memphis, Tennessee

March 2014 – September 2014

Balance cash drawer at the end of shift
Process payments and issue receipts
Operate toll collection equipment

Jr. Toll Collector, Port of Los Angeles Los Angeles, California

March 2013 – February 2014

Process payments and issue receipts
Ensure compliance with applicable laws and regulations
Maintain accurate records of transactions

Education

University of Washington, Seattle, Washington

Bachelor of Science in Aviation Management, February, 2013

Skills

Emotional Intelligence

Relationship Management.

Quality Assurance

Technical

Inventory Management

Timekeeping

Safety Procedures

Vehicle Inspection

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Employment history

Chief Toll Collector, Greyhound Lines Dallas, Texas

February 2023 – Present

Monitor traffic flow and assist with traffic control
Maintain cleanliness of tollbooth area
Provide customer service and answer questions

Associate Toll Collector, Union Pacific Railroad Omaha, Nebraska

August 2021 – January 2023

Process credit card and electronic payments
Ensure compliance with applicable laws and regulations
Follow safety protocols and procedures

Entry Level Toll Collector, Union Pacific Railroad Omaha, Nebraska

August 2020 – August 2021

Provide customer service and answer questions
Maintain accurate records of transactions
Ensure compliance with applicable laws and regulations

Education

Georgia Institute of Technology, Atlanta, Georgia

Heavy Equipment Operator Certificate, July, 2020

Skills

Conflict Resolution

Adaptability

Networking

Critical Thinking

Timekeeping

Customer Service

Data Entry

Toll System Operation.

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Professional Summary

Highly organized and detail-oriented Toll Collector with extensive experience in the transportation field. Possesses excellent customer service skills and the ability to efficiently manage large amounts of cash.

Employment history

Chief Toll Collector, BNSF Railway Fort Worth, Texas

January 2014 – Present

Perform basic maintenance and repairs on equipment
Follow safety protocols and procedures
Balance cash drawer at the end of shift

Associate Toll Collector, FedEx Memphis, Tennessee

July 2013 – December 2013

Process credit card and electronic payments
Perform basic maintenance and repairs on equipment
Process payments and issue receipts

Entry Level Toll Collector, Port of Los Angeles Los Angeles, California

July 2012 – June 2013

Resolve customer complaints and disputes
Provide directions and information to customers
Balance cash drawer at the end of shift

Education

University of Illinois at Urbana, Champaign, Illinois

Transportation Planning Certificate, May, 2012

Skills

Negotiation

Adaptability

Financial Management

Emotional Intelligence

Cash Balancing

Data Processing

Microsoft Office

Security Procedures

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Employment history

Chief Toll Collector, BNSF Railway Fort Worth, Texas

September 2020 – Present

Maintain accurate records of transactions
Ensure compliance with applicable laws and regulations
Collect tolls from customers

Associate Toll Collector, UPS Atlanta, Georgia

April 2019 – August 2020

Perform basic maintenance and repairs on equipment
Monitor traffic flow and assist with traffic control
Balance cash drawer at the end of shift

Junior Toll Collector, Port of Los Angeles Los Angeles, California

October 2017 – March 2019

Provide customer service and answer questions
Operate toll collection equipment
Balance cash drawer at the end of shift

Education

University of Florida, Gainesville, Florida

Bachelor of Science in Aviation Maintenance, September, 2017

Skills

Organization

Critical Thinking

Data Analysis

Negotiation

Cashiering

Customer Service

Point of Sale

Point of Sale Systems

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toll collector Job Descriptions; Explained

If you're applying for an toll collector position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

toll collector

Collects toll charged for use of bridges, highways, or tunnels by motor vehicles, or fare for vehicle and passengers on ferryboats: Collects money and gives customer change.
2) Accepts toll and fare tickets previously purchased.
3) At end of shift balances cash and records money and tickets received.
4) May sell round-trip booklets.
5) May be designated according to place of employment as Toll-Bridge Attendant; or type of fare as Vehicle-Fare Collector.
6) May admit passengers through turnstile and be designated Turnstile Collector.

toll collector

Determine fare for vehicle using road and collect money, giving required change.
Maitenance on plaza to keep workspace clean.
Changing and lifting coin vaults.
Filling out and making deposits.
Customer service, such as giving directions.

toll collector

Operated toll collection equipment and processed toll payments accurately
Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow
Classified all vehicles passing through toll lanes in accordance with procedural requirements
Assess and collect tolls from motorists on bridges and turnpikes and in tunnels.

senior toll collector (pos)

Great aptitude for : record-keeping and cashiering work making change and handling transaction swiftly and accurately.
Performed opening/closing procedures ensuring that all tasks were completed accuracy.
Developed reputation for prompt. Efficient service with high level of accuracy.
Exceptional ability to follow directions : and concentrate on a familiar and routine procedure.
Complied and maintained monetary & non-monetary reports and records.

toll collector

Provided customer service and travel information to motorists.
Classified vehicles by number of axles and entered into the automated system database.
Utilized basic mathematical skills and accounted for monies received.
Followed FL Turnpike Authority policies and procedures.
Received and made change. Operated a toll booth in a polite and efficient manner.

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toll collector Job Skills

For an toll collector position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Cash Handling
Data Entry
Cashiering
Microsoft Office
Inventory Management
Point of Sale
Data Processing
Point of Sale Systems
Cash Register
Timekeeping
Cash Balancing
Route Navigation
Customer Service
Route Scheduling
Safety Procedures
Security Procedures
Vehicle Maintenance
Vehicle Inspection
Traffic Regulations
Toll System Operation.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your toll collector Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Toll Collector, BNSF Railway Fort Worth, Texas

May 2021 – May 2022

Collect tolls from customers
Perform basic maintenance and repairs on equipment
Process credit card and electronic payments

Toll Collector, Southwest Airlines Dallas, Texas

November 2020 – April 2021

Maintain cleanliness of tollbooth area
Process payments and issue receipts
Maintain accurate records of transactions

Entry Level Toll Collector, Amazon Logistics Seattle, Washington

April 2020 – October 2020

Provide customer service and answer questions
Follow safety protocols and procedures
Collect tolls from customers

Education

University of Michigan, Ann Arbor, Michigan

Doctor of Philosophy in Transportation and Logistics Systems, February, 2020

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Air Traffic Control, February, 2016

Skills

Troubleshooting

Negotiation

Public Speaking

Planning

Customer Service

Point of Sale Systems

Timekeeping

Cash Balancing

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your toll collector Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Toll Collector, UPS Atlanta, Georgia

May 2018 – Present

Repport ani suspicious activity or incedents
Ensure complience with applicable laws and regualtions
Maintain cleanlines of tollbooth area

Toll Collector, Amtrak Washington, D.C.

November 2016 – April 2018

Ensure compilance with applicable law's and regulations
Perform basic maintenence and repair's on equipment
Balance cash drawer at the end of shifts

Junior Toll Collector, Amazon Logistics Seattle, Washington

May 2016 – October 2016

"I went to the store and bought some food."
I went too the store an bought some food.

Education

Purdue University, West Lafayette, Indiana

Master of Science in Transportation Planning and Engineering, March, 2016

Purdue University, West Lafayette, Indiana

Bachelor of Science in Supply Chain Management, March, 2012

Skills

Business Acumen

Data Analysis

Conflict Resolution

Teamwork

Cash Balancing

Microsoft Office

Point of Sale Systems

Cash Register

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

toll collector Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an toll collector position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Toll Collector
Port of New York and New Jersey
New York, New York

Port of New York and New Jersey Hiring Team

I am excited to apply for the Chief Toll Collector role at Port of New York and New Jersey. As a highly skilled Toll Collector, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Throughout my life, I have pursued my passion for Fuel Efficiency and have gained experience in this field as a result. This experience has given me valuable skills such as Reliability and Business Acumen, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Toll Collector and help your organization achieve its well determined goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Cordially,
Yolie Young
894-460-7335
[email protected]

Yolie Young

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