5 Amazing strategic account manager Resume Examples (Updated 2023) + Skills & Job Descriptions

Strategic account management is a natural progression for professionals who enjoy sales and relationship management. In pursuit of this position, you may have completed a bachelor’s degree in business, economics, marketing, or accounting. You may have also spent years acquiring experience in sales, customer service, or leadership positions. Even with the most impressive qualifications, however, it is difficult to get into the field without a solid strategic account manager resume. Some large companies do automate the recruitment process, but strategic account managers should approach job hunting as they do client management. Start by creating a pitch with the resume that a recruiter cannot refuse. Use keywords that touch on all the pain points and preferences, such as persuasive skills, value-based selling, natural charisma, and the ability to navigate diverse settings. As someone working in sales, you may feel strong pressure to market yourself to the recruiter as proof that you can do the same on the company’s behalf. We help to relieve some of the pressure by providing a strategic account manager resume example and professional advice. Using these resources can help you create a polished document that helps you seal the deal.

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strategic account manager: Resume Samples & Writing Guide

Employment history

Lead Strategic Account Manager, SAP Newton, Massachusetts

October 2016 – Present

Achieve quarterly and annual sales targets
Monitor and analyze customer feedback to ensure satisfaction
Manage customer accounts to ensure customer retention

Strategic Account Manager, HP Palo Alto, California

May 2015 – September 2016

Stay up to date on industry trends and competition
Work with other departments to ensure customer requirements are met
Develop and implement strategies to increase customer loyalty

Entry Level Strategic Account Manager, IBM Armonk, New York

May 2014 – April 2015

Stay up to date on industry trends and competition
Analyze customer data to identify trends and opportunities for growth
Manage customer accounts to ensure customer retention

Education

University of Michigan, Ann Arbor, Michigan

Master of Science in Business Administration, March, 2014

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Accounting, March, 2010

Skills

Presentation

Process Improvement

Relationship Management.

Professionalism

Presentation

Networking

Written Communication

Data Analysis

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Employment history

Lead Strategic Account Manager, Oracle Redwood City, California

July 2020 – Present

Work with other departments to ensure customer requirements are met
Develop and implement strategies to increase customer loyalty
Ensure customer service standards are met and exceeded

Strategic Account Manager, Salesforce San Francisco, California

January 2019 – June 2020

Ensure customer service standards are met and exceeded
Manage customer accounts to ensure customer retention
Identify new business opportunities and develop strategies to capture them

Jr. Strategic Account Manager, Xerox Norwalk, Connecticut

January 2018 – December 2018

Stay up to date on industry trends and competition
Negotiate contracts and pricing with customers
Achieve quarterly and annual sales targets

Education

University of Illinois, Champaign, Illinois

Strategic Selling Certificate, December, 2017

Skills

Reliability

Collaboration

Interpersonal

Adaptability

Troubleshooting

Computer Literacy

Emotional Intelligence

Database Management

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Professional Summary

Highly accomplished Strategic Account Manager with a proven track record of driving sales growth and exceeding customer satisfaction. Proven ability to build strong relationships with customers and create innovative solutions to their needs.

Employment history

Lead Strategic Account Manager, HP Palo Alto, California

September 2013 – Present

Achieve quarterly and annual sales targets
Manage customer accounts to ensure customer retention
Monitor and analyze customer feedback to ensure satisfaction

Associate Strategic Account Manager, SAP Newton, Massachusetts

March 2012 – August 2013

Develop and execute account plans to meet customer needs and objectives
Manage customer accounts to ensure customer retention
Analyze customer data to identify trends and opportunities for growth

Entry Level Strategic Account Manager, IBM Armonk, New York

March 2011 – February 2012

Develop and execute account plans to meet customer needs and objectives
Attend industry events and conferences to network and build relationships
Provide regular reports on account performance and progress

Education

Pennsylvania State University, University Park, Pennsylvania

Professional Selling Certificate, January, 2011

Skills

Customer Service

Organization

Critical Thinking

Computer Literacy

Quality Assurance

Flexibility

Reliability

Database Management

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Professional Summary

A highly motivated and experienced Strategic Account Manager with a proven track record of success in developing and maintaining key client relationships. Possessing excellent communication and negotiation skills, and a passion for driving sales growth.

Employment history

Chief Strategic Account Manager, SAP Newton, Massachusetts

February 2010 – Present

Identify new business opportunities and develop strategies to capture them
Negotiate contracts and pricing with customers
Monitor and analyze customer feedback to ensure satisfaction

Strategic Account Manager, Microsoft Redmond, Washington

February 2009 – January 2010

Negotiate contracts and pricing with customers
Manage customer accounts to ensure customer retention
Develop and maintain strong relationships with key customers and stakeholders

Junior Strategic Account Manager, SAP Newton, Massachusetts

August 2008 – January 2009

Provide regular reports on account performance and progress
Negotiate contracts and pricing with customers
Stay up to date on industry trends and competition

Education

University of Wisconsin, Madison, Wisconsin

Strategic Selling Certificate, June, 2008

Skills

Emotional Intelligence

Financial Management

Quality Assurance

Critical Thinking

Strategic Thinking

Database Management

Professionalism

Reliability

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Professional Summary

A strategic account manager with a proven track record of identifying and capitalizing on sales opportunities. Proven ability to build and maintain relationships with key stakeholders to drive business growth.

Employment history

Senior Strategic Account Manager, Adobe San Jose, California

August 2011 – Present

Monitor and analyze customer feedback to ensure satisfaction
Achieve quarterly and annual sales targets
Attend industry events and conferences to network and build relationships

Strategic Account Manager, Adobe San Jose, California

February 2010 – July 2011

Monitor and analyze customer feedback to ensure satisfaction
Stay up to date on industry trends and competition
Develop and implement strategies to increase customer loyalty

Junior Strategic Account Manager, IBM Armonk, New York

September 2008 – January 2010

Monitor and analyze customer feedback to ensure satisfaction
Develop and maintain strong relationships with key customers and stakeholders
Analyze customer data to identify trends and opportunities for growth

Education

University of Michigan, Ann Arbor, Michigan

Bachelor of Arts in Psychology, July, 2008

Skills

Relationship Management.

Creativity

Written Communication

Training

Process Improvement

Networking

Social Media

Written Communication

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strategic account manager Job Descriptions; Explained

If you're applying for an strategic account manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

strategic account manager

Manage key accounts portfolio and establish strong, long-term client relationships
Identify and grow opportunities to ensure progress in the existing account
Evaluate opportunities to cross sell/up sell any other products/services
Report to management on health of the customer satisfaction, usage, issues etc.

strategic account manager

Manage key account portfolio
Achieve assigned strategic account objectives
Liason between key customers and internal sales teams
Monthly, quarterly and annual reports and forecasts
Identify and approach new potential strategic customers

strategic account manager

Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
Achieve assigned sales quota in designated strategic accounts.
Meet assigned expectations for profitability.

strategic account manager

Manage critical client accounts that have a higher degree of complexity in terms of client servicing.
Design a solution using Zomato products and pitch to the end client.
Develop business strategies that optimize the market potential.
Build sustainable businesses. Provide the ultimate client service by giving customers the attention they need and deserve.
Responsible for maintaining a sales and product training schedule for each sales professional when they join the company.
Mentor Sales Managers, guide them and help them improve their sales skills and performance.

strategic account manager

Achieve strategic customer objectives defined by company management.
Complete strategic customer account plans that meet company standards.
Maintain high customer satisfaction ratings that meet company
Handle recruitment delivery team of 10 members along with delivery responsibilities.

1 2 3

strategic account manager Job Skills

For an strategic account manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Analysis
Project Management
Customer Service
Presentation
Troubleshooting
Quality Assurance
Technical
Database Management
Risk Management
Networking
Strategic Thinking
Emotional Intelligence
Flexibility
Reliability
Professionalism
Computer Literacy
Social Media
Written Communication
Business Acumen
Process Improvement

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your strategic account manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Strategic Account Manager, Dell Round Rock, Texas

July 2012 – May 2022

Identify new business opportunities and develop strategies to capture them
Provide regular reports on account performance and progress
Negotiate contracts and pricing with customers

Associate Strategic Account Manager, SAP Newton, Massachusetts

January 2011 – June 2012

Develop and execute account plans to meet customer needs and objectives
Analyze customer data to identify trends and opportunities for growth
Work with other departments to ensure customer requirements are met

Junior Strategic Account Manager, Adobe San Jose, California

January 2010 – December 2010

Education

University of California, Los Angeles, California

Bachelor of Science in Accounting, November, 2009

Skills

Listening

Teamwork

Communication

Accounting

Flexibility

Quality Assurance

Reliability

Data Analysis

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your strategic account manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Strategic Account Manager, SAP Newton, Massachusetts

November 2018 – Present

Attend industry events and conferences to network and build relationshipss
Develop and execute account plans too meet customer needs and objectives
Work with other department's to ensure customer requirements are mett.

Strategic Account Manager, Microsoft Redmond, Washington

May 2018 – October 2018

Develp and maintain strong relatoinships with key custoemrs and stakeholderes
Provide regluar reports on accoount performance and progres
Negotiate contrcats and pricinng with customerrs

Entry Level Strategic Account Manager, Adobe San Jose, California

October 2017 – April 2018

Wrk with othr departments to ensre custmer requirments ar met
Identfy nw busines opportunities and develop strtegies to captre them
Ensur custmer servce standrds ar met and exceded.

Education

University of Michigan, Ann Arbor, Michigan

Doctor of Philosophy in Accounting, September, 2017

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Computer Science, September, 2013

Skills

Database Management

Self-Motivation

Reliability

Emotional Intelligence

Risk Management

Data Analysis

Strategic Thinking

Reliability

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

strategic account manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an strategic account manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Strategic Account Manager
SAP
Newton, Massachusetts

SAP Hiring Team

As a Strategic Account Manager with a proven track record of success in Sales, I am excited to apply for the Lead Strategic Account Manager position at SAP. I believe that my skills and expertise would make a valuable contribution to your team.

Throughout my life, I have pursued my passion for Product Knowledge and have gained experience in this field as a result. This experience has given me valuable skills such as Presentation and Process Improvement, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Strategic Account Manager and help your organization achieve its well determined goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Your time is appreciated,
Stanley Peters
687-657-2302
stanleypeters@zoho.com

Stanley Peters

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