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shift supervisor: Resume Samples & Writing Guide
Professional Summary
A highly organized and detail-oriented professional with extensive experience in retail shift supervision. Proven track record of successfully leading teams to exceed customer expectations and achieve organizational goals.
Employment history
Chief Shift Supervisor, Kohl's Menomonee Falls, Wisconsin
December 2009 – Present
- Monitor staff performance and attendance
- Handle customer inquiries and complaints
- Resolve customer complaints
Associate Shift Supervisor, Lowe's Mooresville, North Carolina
June 2009 – November 2009
- Develop and implement promotions and sales
- Ensure compliance with company policies and procedures
- Maintain store appearance and cleanliness
Entry Level Shift Supervisor, Target Minneapolis, Minnesota
November 2008 – May 2009
- Provide customer service
- Handle customer inquiries and complaints
- Monitor cash handling procedures
Education
University of Maryland, College Park, Maryland
Doctor of Science in Retail Selling, October, 2008
University of Maryland, College Park, Maryland
Bachelor of Science in Merchandising, October, 2004
Skills
Flexibility
Networking
Creativity
Stress Management
Loss Prevention
Inventory Management
Retail Math
Stock Management
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Professional Summary
Highly organized and motivated Shift Supervisor with extensive experience in the retail industry. Proven track record of leading teams to success through effective communication and creative problem solving.
Employment history
Lead Shift Supervisor, Best Buy Richfield, Minnesota
May 2012 – Present
- Monitor cash handling procedures
- Develop and implement promotions and sales
- Open and close the store
Shift Supervisor, Home Depot Atlanta, Georgia
May 2011 – April 2012
- Provide customer service
- Monitor staff performance and attendance
- Monitor sales performance
Junior Shift Supervisor, Walmart Bentonville, Arkansas
May 2010 – April 2011
- Monitor staff performance and attendance
- Provide customer service
- Handle customer inquiries and complaints
Education
University of Southern California, Los Angeles, California
Bachelor of Arts in Retail Store Management, March, 2010
Skills
Adaptability
Creativity
Teamwork
Supervisory
Loss Prevention
Cash Register Operation
Supply Chain Management.
Merchandising
Employment history
Lead Shift Supervisor, Lowe's Mooresville, North Carolina
July 2019 – Present
- Monitor sales performance
- Monitor and control shrinkage
- Prepare shift reports
Associate Shift Supervisor, Walmart Bentonville, Arkansas
January 2019 – July 2019
- Provide customer service
- Ensure compliance with company policies and procedures
- Handle customer inquiries and complaints
Entry Level Shift Supervisor, JCPenney Plano, Texas
August 2017 – December 2018
- Ensure compliance with company policies and procedures
- Monitor and maintain inventory levels
- Prepare shift reports
Education
University of North Carolina, Chapel Hill, North Carolina
Bachelor of Arts in Visual Merchandising, June, 2017
Skills
Teamwork
Problem Solving
Planning
Documentation
Cash Register Operation
Team Building
Loss Prevention
Supply Chain Management.
Professional Summary
Dynamic and experienced Shift Supervisor with a proven track record of managing successful retail operations. Highly organized with excellent customer service and problem solving skills.
Employment history
Lead Shift Supervisor, JCPenney Plano, Texas
March 2012 – Present
- Maintain store appearance and cleanliness
- Ensure compliance with company policies and procedures
- Resolve customer complaints
Shift Supervisor, JCPenney Plano, Texas
March 2011 – February 2012
- Monitor and control shrinkage
- Ensure compliance with company policies and procedures
- Develop and implement promotions and sales
Jr. Shift Supervisor, Home Depot Atlanta, Georgia
September 2009 – February 2011
- Monitor staff performance and attendance
- Ensure customer satisfaction
- Maintain store appearance and cleanliness
Education
University of Wisconsin, Madison, Wisconsin
Doctor of Arts in Visual Merchandising, July, 2009
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Retail Store Management, July, 2005
Skills
Written Communication
Customer Service
Analytical
Data Analysis
Scheduling
Cash Register Operation
Visual Merchandising
Supply Chain Management.
Professional Summary
Dynamic Shift Supervisor with extensive experience in the Retail field. Proven track record of leading teams to meet and exceed store objectives.
Employment history
Senior Shift Supervisor, Target Minneapolis, Minnesota
May 2014 – Present
- Prepare shift reports
- Maintain store appearance and cleanliness
- Resolve customer complaints
Associate Shift Supervisor, Nordstrom Seattle, Washington
November 2012 – April 2014
- Monitor sales performance
- Monitor and maintain inventory levels
- Handle customer inquiries and complaints
Jr. Shift Supervisor, Walmart Bentonville, Arkansas
June 2011 – October 2012
- Monitor sales performance
- Monitor and maintain inventory levels
- Develop and implement promotions and sales
Education
Ohio State University, Columbus, Ohio
Bachelor of Science in Retail Selling, April, 2011
Skills
Strategic Thinking
Emotional Intelligence
Conflict Resolution
Decision Making
Scheduling
Visual Merchandising
Data Entry
Team Building
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shift supervisor Job Descriptions; Explained
If you're applying for an shift supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
181
shift supervisor
- Prepare or serve menu items, such as smoothies
- Slice fruits, vegetables, desserts
- Take out garbage, for use in food service.
- Schedule and receive food
182
shift supervisor
- Assisted the store manager by executing store operations during scheduled shifts. Responsible for maintaining managerial duties while manager is off site such as locking the building, cash management, deployment of workers, and general business operations.
- Led employees on the floor to make sure they were working efficiently and providing excellent service to customers while meeting sales quotas for the day.
- Quickly learned the different programs of use for customer orders, store orders. Kept inventory of entire store and stayed organized with important paperwork and documentation.
- Received, checked in, and put away large retail orders including fresh food items, frozen food items, and product for the store. Maintained the freshness of all milk, food, and expiring items in the store.
- Effortlessly solved problems in the moment by communicating clearly and calmly with maintenance crews, customers, management, and coworkers when issues would arise.
- Acted with integrity, honesty and knowledge that promoted the culture, values, and mission of Starbucks. Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipated customer and store needs by constantly evaluating the environment and customers for cues. Communicated information to the manager so that the team could respond as necessary to create a perfect environment during each shift.
183
shift supervisor
- Experience due to helping children with needs
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed returned items in accordance with store policy.
- Completed end-of-day counts and securing funds to prevent loss or theft.
- Wiped down counters to remove debris and maintain cleanliness.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
184
shift supervisor
- Completed store opening and closing procedures, including setting up registers and checking products
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Helped store management meet standards of service and quality in daily operations
- Efficiently prepared sandwiches and other menu items for customers
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
- Trained team members to prepare sandwiches and other items according to instructions
185
shift supervisor
- Creating remarkable guest experiences by winning shifts.
- Oversees Team Member/Leader shift productivity per company’s standards.
- Correctly executes proper cash counting systems (Discounts, receipts, cash over/short) per company’s standards.
- Executes safe counts, smart safe, daily reports, INFORM, and other back of office needed responsibilities.
- Assists with interviewing, on boarding, and bi-annual reviews.
- Assists with store scheduling, disciplinary actions, and guest recovery.
shift supervisor Job Skills
For an shift supervisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job
effectively. Some examples of technical skills are data analysis, project management, software proficiency,
and programming languages, to name a few.
Add the technical skills that will get hired in your career
field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills
section of the builder, manually write in the skill or simply click on "Add more skills". This will
automatically generate the best skills for your career field, choose your skill level, and hit "Save &
Next."
- Data Entry
- Cash Handling
- Scheduling
- Merchandising
- Inventory Management
- Loss Prevention
- Store Operations
- Point of Sale
- Retail Sales
- Retail Math
- Visual Merchandising
- Customer Service
- Cash Register Operation
- Cashiering
- Loss Prevention
- Cash Balancing
- Stock Management
- Retail Management
- POS Systems
- Team Building
- Supply Chain Management.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including
soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your
problem-solving abilities and show that you navigate challenges and changes in the workplace
efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select
your preferred resume template in the skills section, enter the skills manually or use the "Add more skills"
option. Our resume builder will generate the most relevant soft skills for your career path. Choose your
proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your shift supervisor Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Oliver Taylor 501 Holly Avenue, Redding, CA 96003
Employment history
Lead Shift Supervisor, JCPenney Plano, Texas
May 2019 – May 2022
- Resolve customer complaints
- Provide customer service
- Open and close the store
Associate Shift Supervisor, Lowe's Mooresville, North Carolina
November 2018 – April 2019
- Maintain store appearance and cleanliness
- Monitor staff performance and attendance
- Prepare shift reports
Entry Level Shift Supervisor, Walmart Bentonville, Arkansas
November 2017 – October 2018
- Maintain store appearance and cleanliness
- Resolve customer complaints
- Provide customer service
Education
University of Wisconsin, Madison, Wisconsin
Doctor of Science in Retail Management, September, 2017
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Retail Buying, September, 2013
Skills
Supervisory
Conflict Resolution
Quality Assurance
Creativity
Scheduling
Cash Handling
Data Entry
Customer Service
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your shift supervisor Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Chief Shift Supervisor, JCPenney Plano, Texas
March 2019 – Present
- Provide customer servise
- Ensure customer satifaction
- Monitor an controll shrinkage
Shift Supervisor, JCPenney Plano, Texas
September 2017 – February 2019
- Maintain store appearancE and cleanlinesS
- Ensure custOmer satisfactioN
- Develop and implement promOtions and saleS
Jr. Shift Supervisor, Kohl's Menomonee Falls, Wisconsin
April 2016 – September 2017
- "The cat ate the mouse
- Thhe catt atee thhe mousse
Education
Ohio State University, Columbus, Ohio
Merchandise Management, February, 2016
Skills
Process Improvement
Innovation
Research
Data Analysis
Stock Management
Cashiering
Inventory Management
Cash Balancing
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
shift supervisor Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an shift supervisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Shift Supervisor
Home Depot
Atlanta, Georgia
Home Depot
Atlanta, Georgia
Esteemed Recruitment Team
I am excited to apply for the Chief Shift Supervisor position at Home Depot. As a highly skilled Shift Supervisor with 15 years of experience in Retail, I am confident that I can contribute significantly to your organization.
As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Flexibility and Networking that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Retail to the role and contribute to your organization's success.
I appreciate the opportunity to apply for the Chief Shift Supervisor position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.
Bests,
Larry Foster
784-588-6393
[email protected]
Larry Foster
Showcase your most significant accomplishments and qualifications with this cover
letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the
competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.