5 Amazing senior teller Resume Examples (Updated 2023) + Skills & Job Descriptions

You may have years of experience as a teller, with advancing responsibilities to show for it. You may always have a balanced drawer, and you may have even trained new tellers. However, without a robust senior teller resume, it may be difficult for you to find your next job. Creating a good resume takes more than arithmetic and customer service skills; you need to be able to present those skills in a way that jumps out to the recruiter. Most national and regional banks use prescreening tools, such as applicant tracking systems, to narrow the field of applicants before having human eyes review resumes. No matter where you are in your career, having to prove to someone else that you're qualified for the job you want can be intimidating. If you haven't written a resume in a while, that's ok. Use our professionally written resume sample as a guide for writing your senior teller resume.

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senior teller: Resume Samples & Writing Guide

Employment history

Chief Senior Teller, Bank of the West San Francisco, California

August 2022 – Present

Refer customers to other bank services, such as loan officers and investment advisors
Process customer deposits, withdrawals, and other transactions accurately and efficiently
Open and close customer accounts

Associate Senior Teller, PNC Bank Pittsburgh, Pennsylvania

February 2022 – July 2022

Assist with the training of new tellers
Process customer deposits, withdrawals, and other transactions accurately and efficiently
Process loan payments

Junior Senior Teller, TD Bank Portland, Maine

August 2020 – January 2022

Process loan payments
Refer customers to other bank services, such as loan officers and investment advisors
Open and close customer accounts

Education

University of Pennsylvania, Philadelphia, Pennsylvania

Certified Credit Professional, July, 2020

Skills

Customer Service

Written Communication

Quality Assurance

Documentation

Security Procedures

Compliance

Security Protocols

Cash Balancing

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Employment history

Chief Senior Teller, SunTrust Bank Atlanta, Georgia

December 2014 – Present

Verify customer identification
Assist with the training of new tellers
Ensure compliance with banking regulations and internal policies

Associate Senior Teller, Wells Fargo San Francisco, California

May 2014 – November 2014

Balance cash drawer daily and reconcile discrepancies
Provide customer service and answer customer inquiries
Cross-sell bank products and services

Junior Senior Teller, SunTrust Bank Atlanta, Georgia

November 2013 – May 2014

Open and close customer accounts
Balance cash drawer daily and reconcile discrepancies
Provide customer service and answer customer inquiries

Education

University of California, Los Angeles, California

Certified Financial Planner, September, 2013

Skills

Analytical

Time Management

Strategic Thinking

Business Acumen

Credit Card Processing

Loan Processing

Compliance

Banking Regulations

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Employment history

Jr. Senior Teller, Capital One McLean, Virginia

September 2021 – June 2022

Process loan payments
Ensure compliance with banking regulations and internal policies
Maintain customer confidentiality

Education

Columbia University, New York, New York

Certified Risk Professional, July, 2021

Skills

Adaptability

Self-Motivation

Business Acumen

Attention to Detail

ATM Maintenance

Debit Card Processing

Data Entry

Money Order Processing

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Professional Summary

Experienced Senior Teller with extensive knowledge of banking procedures and regulations. Proven track record of providing excellent customer service and accurate financial transactions.

Employment history

Senior Senior Teller, U.S. Bank Minneapolis, Minnesota

January 2012 – Present

Assist with the training of new tellers
Verify customer identification
Refer customers to other bank services, such as loan officers and investment advisors

Senior Teller, TD Bank Portland, Maine

June 2011 – December 2011

Verify customer identification
Open and close customer accounts
Maintain customer confidentiality

Entry Level Senior Teller, Bank of America Charlotte, North Carolina

January 2010 – May 2011

Resolve customer complaints
Perform basic bookkeeping duties, such as recording transactions and updating records
Refer customers to other bank services, such as loan officers and investment advisors

Education

Columbia University, New York, New York

Master of Science in Banking and Finance, November, 2009

Columbia University, New York, New York

Bachelor of Science in Investment Banking, November, 2005

Skills

Risk Management

Research

Process Improvement

Technical

Check Cashing

Security Protocols

Teller Operations

Cash Balancing

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Employment history

Chief Senior Teller, TD Bank Portland, Maine

March 2022 – Present

Assist customers with account maintenance and inquiries
Perform basic bookkeeping duties, such as recording transactions and updating records
Resolve customer complaints

Associate Senior Teller, Bank of the West San Francisco, California

October 2020 – March 2022

Assist with the training of new tellers
Refer customers to other bank services, such as loan officers and investment advisors
Monitor customer accounts for suspicious activity

Entry Level Senior Teller, Wells Fargo San Francisco, California

October 2019 – September 2020

Process customer deposits, withdrawals, and other transactions accurately and efficiently
Refer customers to other bank services, such as loan officers and investment advisors
Provide customer service and answer customer inquiries

Education

University of Texas at Austin, Austin, Texas

Doctor of Philosophy in Financial Planning, August, 2019

University of Texas at Austin, Austin, Texas

Bachelor of Science in Risk Management, August, 2015

Skills

Stress Management

Interpersonal

Database Management

Reporting

Security Procedures

Teller Operations

ATM Maintenance

Bank Reconciliation

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senior teller Job Descriptions; Explained

If you're applying for an senior teller position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

senior teller

Bought, sole and handled an average of worth of foreign currency daily. Took in cashier’s checks, traveler’s checks and money orders. Ensured quality of service by hand-counting currency and walking customer through each transaction, no matter how high or low in financial amount.
Maintained friendly and professional customer interactions. greed customers entering the store to ascertain what customer required. Asked open-ended questions to assess customer needs.
Answered phone calls by addressing customer inquiries, solving problems and providing new product information.
Assigning tills to Tellers is done by Head Teller. Cash is transferred from vault to tills. Various operations like currency exchange.
After the individual work is balanced and filmed, assist with any necessary office closing work that is outstanding. This may include assisting a cashier / teller find an out of balance situation, filming daily work and designated area for balancing at the end of day.

senior teller

Greet members
Answer members’ questions, and provide information on procedures or policies
Count money in cash drawers at the beginning and ending of shifts to ensure that amounts are correct and that there is adequate change
Balance transactions against cash drawer
Process payments to credit cards and loans
Process cashiers checks and traveler checks
Train new employees on daily procedures and use of systems

sr. teller

Assisted customers with deposits, withdrawals, transfers and payments.
Ordered/Sold Branch cash on a bi-weekly basis.
Maintained custodianship of vault duties.
Custodian of Safe Deposit Box area which included the annual audit of keys and boxes.
Ordered/Sold foreign currency.
Assisted customers by providing information and resolved their issues.
Notary Public.

senior teller

Coordinating sales competitions and games.
Organizing retention schedules and rotating them as needed.
Assisting customers with any business needs they had. Whether that was to complete the task or to refer them to the correct person that is able to complete what was needed.
Teller drawer balancing.
Daily, weekly, monthly, quarterly and annual audits and cash exposures.
Spot coaching with the teller staff in all areas. Including sales, customer service and/or operational issues.
Buying and selling cash for the branch and tracking trends.

senior teller

Listening to customer needs.
Processing transactions.
Assists with audit.
ATM teller. I was to add cash, balance, remove and count deposited money and the maintenance for the machine.

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senior teller Job Skills

For an senior teller position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Cash Handling
Banking Regulations
Cash Balancing
Financial Transactions
Bank Reconciliation
Teller Operations
Money Counting
Financial Reporting
Compliance
Customer Service
Credit Card Processing
ATM Maintenance
Debit Card Processing
Loan Processing
Security Procedures
Check Cashing
Money Order Processing
Security Protocols
Cash Drawer Management

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your senior teller Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Senior Teller, U.S. Bank Minneapolis, Minnesota

November 2014 – May 2022

Monitor customer accounts for suspicious activity
Perform basic bookkeeping duties, such as recording transactions and updating records
Balance cash drawer daily and reconcile discrepancies

Senior Teller, Bank of the West San Francisco, California

November 2013 – October 2014

Ensure compliance with banking regulations and internal policies
Refer customers to other bank services, such as loan officers and investment advisors
Monitor customer accounts for suspicious activity

Entry Level Senior Teller, JP Morgan Chase New York, New York

May 2012 – October 2013

Education

Columbia University, New York, New York

Doctor of Philosophy in Finance, March, 2012

Columbia University, New York, New York

Bachelor of Science in Investment Banking, March, 2008

Skills

Leadership

Emotional Intelligence

Collaboration

Self-Motivation

Compliance

Financial Reporting

Data Entry

Check Cashing

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your senior teller Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Senior Teller, Bank of America Charlotte, North Carolina

March 2018 – Present

asist wit the trainning of new tellers
Virify custumer identification.
Assists customers with accounts maintenances an inquirie.

Associate Senior Teller, Bank of the West San Francisco, California

March 2017 – March 2018

Proccess custormer deposts, withdrawls, and other transations acurately and effeciently.
Assist with the trainning of new tellers.
Assist customers wit account maintenence an inquries.

Jr. Senior Teller, PNC Bank Pittsburgh, Pennsylvania

October 2015 – March 2017

Moniter custmer acconts for suspicous activiy.
Perform basic book-keeping duties, such as recording transations, and updating record's.
Resolve custmer compaints.

Education

Stanford University, Stanford, California

Bachelor of Science in Financial Services, August, 2015

Skills

Visualization

Flexibility

Supervisory

Leadership

Check Cashing

Money Order Processing

ATM Maintenance

Loan Processing

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

senior teller Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an senior teller position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Senior Teller
PNC Bank
Pittsburgh, Pennsylvania

To Whom It May Concern

I am a results-driven Senior Teller with 3 years of experience in the Banking field. I am excited to submit my application for the Chief Senior Teller role at PNC Bank, where I believe I can make a valuable contribution to your team.

As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Financial Regulation to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.

Thank you for considering my application for the Chief Senior Teller role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.

Thank you for your time and consideration,
Dave Harris
782-370-4500
[email protected]

Dave Harris

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