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retail sales clerk: Resume Samples & Writing Guide

Cal Miller

633 Hillcrest Drive, Abbotsford, WI 54421
[email protected]
656-247-4745

Professional Summary

 Dynamic retail sales clerk with a passion for customer service and a proven track record of success in sales. Experienced in creating a positive shopping experience for customers, merchandising, and problem solving. 

Employment history

Lead Retail Sales Clerk, Target Minneapolis, Minnesota
April 2014 – Present
  • Clean shelves, counters, and tables
  • Answer customer questions regarding the store and its merchandise
  • Provide customers with product information
Retail Sales Clerk, Best Buy Richfield, Minnesota
April 2013 – March 2014
  • Provide customers with product information
  • Process payments and complete sales transactions
  • Stock shelves, counters, or tables with merchandise
Entry Level Retail Sales Clerk, Best Buy Richfield, Minnesota
October 2012 – March 2013
  • Assist with inventory control and management
  • Maintain an orderly appearance of the sales floor
  • Bag or package purchases for customers

Education

University of Minnesota, Minneapolis, Minnesota
Master of Science in Retail Buying, August, 2012
University of Minnesota, Minneapolis, Minnesota
Bachelor of Business Administration in Retail Management, August, 2008

Skills

Negotiation
Training
Collaboration
Stress Management
Point of Sale
Upselling
Store Management.
Customer Service

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Kenny Martin

143 Millview Drive, East Washington, PA 15301
[email protected]
657-957-9644

Employment history

Junior Retail Sales Clerk, Walmart Bentonville, Arkansas
December 2021 – September 2022
  • Bag or package purchases for customers
  • Recommend, select, and help locate the right merchandise based on customer needs and desires
  • Monitor inventory to ensure merchandise is in stock

Education

University of Southern California, Los Angeles, California
Retail Selling, October, 2021

Skills

Conflict Resolution
Reporting
Collaboration
Accounting
Retail Operations
POS Systems
Upselling
Store Operations

Todd Bailey

537 Winterwood Drive, Laurens, SC 29360
[email protected]
610-363-0411

Employment history

Chief Retail Sales Clerk, Best Buy Richfield, Minnesota
October 2019 – Present
  • Provide customers with product information
  • Greet customers and ascertain what each customer wants or needs
  • Answer customer questions regarding the store and its merchandise
Retail Sales Clerk, Best Buy Richfield, Minnesota
April 2018 – September 2019
  • Process payments and complete sales transactions
  • Clean shelves, counters, and tables
  • Maintain an orderly appearance of the sales floor
Jr. Retail Sales Clerk, JCPenney Plano, Texas
November 2016 – April 2018
  • Clean shelves, counters, and tables
  • Monitor inventory to ensure merchandise is in stock
  • Answer customer questions regarding the store and its merchandise

Education

University of Minnesota, Minneapolis, Minnesota
Bachelor of Science in Retail Management, September, 2016

Skills

Strategic Thinking
Coaching
Computer Literacy
Adaptability
POS Systems
Product Knowledge
Cashiering
Loss Prevention

Cal Parker

147 Cherrywood Avenue, Absecon Highlands, NJ 08205
[email protected]
863-742-2551

Employment history

Lead Retail Sales Clerk, Walmart Bentonville, Arkansas
January 2015 – Present
  • Operate cash registers and other equipment to process customer purchases
  • Stock shelves, counters, or tables with merchandise
  • Process payments and complete sales transactions
Associate Retail Sales Clerk, Home Depot Atlanta, Georgia
July 2014 – December 2014
  • Recommend, select, and help locate the right merchandise based on customer needs and desires
  • Operate cash registers and other equipment to process customer purchases
  • Greet customers and ascertain what each customer wants or needs
Jr. Retail Sales Clerk, Target Minneapolis, Minnesota
July 2013 – June 2014
  • Answer customer questions regarding the store and its merchandise
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Stock shelves, counters, or tables with merchandise

Education

University of North Carolina, Chapel Hill, North Carolina
Doctor of Business Administration in Retail Management, May, 2013
University of North Carolina, Chapel Hill, North Carolina
Bachelor of Science in Merchandising, May, 2009

Skills

Visualization
Presentation
Customer Service
Leadership
Store Operations
Upselling
Loss Prevention
POS Systems

Tony Patterson

931 Woodland Avenue, Jasper, AR 72641
[email protected]
853-715-6569

Employment history

Lead Retail Sales Clerk, Kohl's Menomonee Falls, Wisconsin
September 2017 – Present
  • Follow all store procedures regarding merchandise pricing, returns, and exchanges
  • Greet customers and ascertain what each customer wants or needs
  • Provide customers with product information
Associate Retail Sales Clerk, Macy's New York, New York
September 2016 – August 2017
  • Process payments and complete sales transactions
  • Maintain an orderly appearance of the sales floor
  • Monitor inventory to ensure merchandise is in stock
Junior Retail Sales Clerk, Home Depot Atlanta, Georgia
September 2015 – August 2016
  • Greet customers and ascertain what each customer wants or needs
  • Provide customers with product information
  • Bag or package purchases for customers

Education

University of Minnesota, Minneapolis, Minnesota
Doctor of Arts in Retail Store Management, July, 2015
University of Minnesota, Minneapolis, Minnesota
Bachelor of Science in Retail Selling, July, 2011

Skills

Documentation
Reporting
Supervisory
Professionalism
Retail Display
POS Systems
Loss Prevention Strategies
Inventory Management

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retail sales clerk Job Descriptions; Explained

If you're applying for an retail sales clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

retail sales clerk

  • Worked at all retail stores within the theme park except those requiring specific and extensive training (e.g. The Wizarding World of Harry Potter and Jurassic World retail stores)
  • Walked the sales floor and interacted with guests (e.g. asked if help was needed, retrieved items from high places or in the stock room)
  • Handled a cash register and rang up guests (used MIMO system to receive and deposit money) 
  • Handled returns, exchanges and refunds (controlled and overseen by retail leads)
  • Helped close stores and recover the sales floor (e.g. folded and hung clothing items, placed misplaced items in correct spot, restock the sales floor when needed)
  • Handled fast-paced environments during peak seasons in the theme park (e.g. Summer and Halloween Horror Nights)
  • Worked at all exterior retail carts found throughout the park 
2

retail sales clerk

  • Knowledgable of register operation including cash, credit cards and register receipts.
  • Wear costumes and outfits to promote sales during the holiday seasons such as Christmas and Halloween.
  • Obtain consented customer information such as name and email for the membership points system.
  • Answer customers’ questions, and provide information on procedures or policies on a manager’s behalf. 
  • Provided friendly customer service and displayed a positive attitude when interacting with customers and fellow employees.
3

retail sales clerk

  • Checked out customers at register
  • Maintained cleanliness at front of store
  • Ordered items 
  • Lifted heavy items and loaded items into cars
  • Sold and explained systems to customers 
4

retail sales clerk

  • Provide advice about merchandise
  • Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
  • Balance till cash & bank deposits
  • Phone transactions
  • Maintain sales records for inventory control
  • Operate computerized inventory record keeping & re-ordering systems
  • Prepare merchandise for purchase, rental or lease
5

retail sales clerk

  • Assist in display of merchandise
  • Greet customers & discuss type, quality and quantity or merchandise or services sought for purchase
  • Estimate or quote prices, credit or contract terms, warranties & delivery dates
  • Knowledge of livestock, wildlife & pets

retail sales clerk Job Skills

For an retail sales clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Cash Handling
  • Point of Sale
  • Merchandising
  • Inventory Management
  • Loss Prevention
  • Retail Sales
  • POS Systems
  • Customer Service
  • Cash Register
  • Retail Operations
  • Visual Merchandising
  • Time Management
  • Store Operations
  • Retail Display
  • Cashiering
  • Retail Technology
  • Upselling
  • Product Knowledge
  • Retail Math
  • Loss Prevention Strategies
  • Store Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your retail sales clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ursa Kelly

1 Hillcrest Drive, Crestone, CO 81131

Employment history

Lead Retail Sales Clerk, Walmart Bentonville, Arkansas
November 2021 – May 2022
  • Maintain an orderly appearance of the sales floor
  • Monitor inventory to ensure merchandise is in stock
  • Operate cash registers and other equipment to process customer purchases
Retail Sales Clerk, Lowe's Mooresville, North Carolina
June 2020 – November 2021
  • Recommend, select, and help locate the right merchandise based on customer needs and desires
  • Bag or package purchases for customers
  • Answer customer questions regarding the store and its merchandise
Jr. Retail Sales Clerk, Nordstrom Seattle, Washington
December 2018 – May 2020
  • Stock shelves, counters, or tables with merchandise
  • Handle returns of merchandise
  • Provide customers with product information

Education

Ohio State University, Columbus, Ohio
Retail Selling, November, 2018

Skills

Financial Management
Decision Making
Process Improvement
Organization
Merchandising
Time Management
Point of Sale
Cash Register

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your retail sales clerk Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Francis Gray

767 Hickory St., Barnes Lake, MI 48461
[email protected]
982-923-4616

Employment history

Lead Retail Sales Clerk, Nordstrom Seattle, Washington
October 2017 – Present
  • Stok shelves, counters, or tables with merchandise
  • Maintain an orderly appearance of the sales floor
  • Clean shelve, countres, and tables.
Retail Sales Clerk, Target Minneapolis, Minnesota
April 2017 – September 2017
  • Operate cash registers and other equipments to process customer purchases
  • Recommends, select, and helps locate the right merchandise based on customer needs and desires
  • Stocks shelves, counters, or tables with merchandises
Jr. Retail Sales Clerk, JCPenney Plano, Texas
October 2015 – March 2017
  • "I have been to the store
  • yesterday"
  • I have been to the store yesturday

Education

University of Florida, Gainesville, Florida
Doctor of Arts in Visual Merchandising, August, 2015
University of Florida, Gainesville, Florida
Bachelor of Arts in Retail Marketing, August, 2011

Skills

Professionalism
Data Analysis
Social Media
Research
Cashiering
Customer Service
Product Knowledge
Cash Handling

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

retail sales clerk Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail sales clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Cal
Miller

[email protected]
656-247-4745
633 Hillcrest Drive, Abbotsford, WI
54421

Lead Retail Sales Clerk
Lowe's
Mooresville, North Carolina

Esteemed Lowe's Hiring Team


I am excited to apply for the Lead Retail Sales Clerk position at Lowe's. As a highly skilled Retail Sales Clerk with 11 years of experience in Retail, I am confident that I can contribute significantly to your organization.


Growing up, I always had a fascination with Inventory Management. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.


Thank you for considering my application for the Lead Retail Sales Clerk role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


With gratitude,
Cal Miller
656-247-4745
[email protected]

Cal Miller






Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.