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rental agent: Resume Samples & Writing Guide

Umberto Peters

49 Mountainview Drive, Breda, IA 51436
[email protected]
925-090-7555

Employment history

Senior Rental Agent, FedEx Memphis, Tennessee
January 2016 – Present
  • Follow safety and security protocols
  • Operate cash registers and other office equipment
  • Monitor and maintain rental fleet
Associate Rental Agent, Amazon Logistics Seattle, Washington
January 2015 – December 2015
  • Operate cash registers and other office equipment
  • Assist customers with loading and unloading of vehicles
  • Provide excellent customer service
Entry Level Rental Agent, BNSF Railway Fort Worth, Texas
July 2014 – December 2014
  • Train and supervise staff
  • Assist customers with loading and unloading of vehicles
  • Market rental services to potential customers

Education

Georgia Institute of Technology, Atlanta, Georgia
Master of Science in Transportation and Logistics Management, May, 2014
Georgia Institute of Technology, Atlanta, Georgia
Bachelor of Science in Transportation Security, May, 2010

Skills

Visualization
Collaboration
Conflict Resolution
Risk Management
Map Reading
Fleet Management
Dispatching
Data Entry

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Isaac Smith

960 Oakview Drive, Blanchard, ID 83804
[email protected]
694-878-8867

Employment history

Chief Rental Agent, BNSF Railway Fort Worth, Texas
August 2016 – Present
  • Process rental reservations and handle customer inquiries
  • Perform vehicle inspections and maintenance
  • Manage rental agreements and invoices
Rental Agent, Union Pacific Railroad Omaha, Nebraska
August 2015 – August 2016
  • Operate cash registers and other office equipment
  • Handle customer complaints and disputes
  • Train and supervise staff
Junior Rental Agent, Greyhound Lines Dallas, Texas
February 2015 – August 2015
  • Provide excellent customer service
  • Train and supervise staff
  • Monitor and maintain rental fleet

Education

University of Florida, Gainesville, Florida
Bachelor of Science in Transportation and Logistics, December, 2014

Skills

Public Speaking
Conflict Resolution
Written Communication
Creativity
Hazardous Materials Handling
Inventory Management
Vehicle Maintenance
CDL Licensing

Harry Jones

835 Valley Drive, Meadow Woods, FL 32824
[email protected]
929-419-6525

Professional Summary

 Dynamic and results-oriented Rental Agent with a proven track record of success in the transportation industry. Experienced in customer service, inventory management, and sales. 

Employment history

Chief Rental Agent, BNSF Railway Fort Worth, Texas
October 2010 – Present
  • Assist customers with loading and unloading of vehicles
  • Ensure vehicles are prepared for rental and are in good condition
  • Train and supervise staff
Rental Agent, Southwest Airlines Dallas, Texas
April 2009 – September 2010
  • Assist customers with loading and unloading of vehicles
  • Maintain accurate records of transactions
  • Manage rental agreements and invoices
Entry Level Rental Agent, Southwest Airlines Dallas, Texas
November 2007 – March 2009
  • Process rental reservations and handle customer inquiries
  • Follow safety and security protocols
  • Maintain accurate records of transactions

Education

Purdue University, West Lafayette, Indiana
Bachelor of Science in Transportation and Logistics Management, September, 2007

Skills

Leadership
Conflict Resolution
Database Management
Analytical
Forklift Operation
DOT Compliance
Vehicle Maintenance
Dispatching

Danny Adams

406 Springwood Drive, Granville, OH 43023
[email protected]
766-534-3407

Professional Summary

 Dynamic and results-oriented Rental Agent with extensive knowledge of the transportation industry. Proven track record of consistently delivering exceptional customer service and generating successful rental agreements. 

Employment history

Chief Rental Agent, BNSF Railway Fort Worth, Texas
August 2013 – Present
  • Maintain accurate records of transactions
  • Ensure compliance with company policies and procedures
  • Ensure vehicles are prepared for rental and are in good condition
Associate Rental Agent, Amtrak Washington, D.C.
August 2012 – July 2013
  • Monitor rental rates and adjust accordingly
  • Provide excellent customer service
  • Assist customers with loading and unloading of vehicles
Junior Rental Agent, Greyhound Lines Dallas, Texas
January 2012 – July 2012
  • Handle customer complaints and disputes
  • Monitor rental rates and adjust accordingly
  • Ensure compliance with company policies and procedures

Education

Purdue University, West Lafayette, Indiana
Doctor of Philosophy in Transportation Security, November, 2011
Purdue University, West Lafayette, Indiana
Bachelor of Science in Maritime Transportation, November, 2007

Skills

Financial Management
Leadership
Teamwork
Self-Motivation
DOT Compliance
Multi-tasking
Communication Skills
Dispatching

Yolie Miller

17 River Road, Garrison, KY 41179
[email protected]
665-920-1354

Employment history

Chief Rental Agent, Amtrak Washington, D.C.
December 2019 – Present
  • Provide excellent customer service
  • Handle customer complaints and disputes
  • Process rental reservations and handle customer inquiries
Associate Rental Agent, BNSF Railway Fort Worth, Texas
July 2018 – December 2019
  • Train and supervise staff
  • Ensure compliance with company policies and procedures
  • Maintain accurate records of transactions
Entry Level Rental Agent, Port of New York and New Jersey New York, New York
July 2017 – June 2018
  • Train and supervise staff
  • Manage rental agreements and invoices
  • Assist customers with loading and unloading of vehicles

Education

University of Michigan, Ann Arbor, Michigan
Doctor of Philosophy in Transportation and Logistics, May, 2017
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Aviation Maintenance, May, 2013

Skills

Social Media
Problem Solving
Research
Negotiation
Fleet Management
Route Planning
Inventory Management
CDL Licensing

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rental agent Job Descriptions; Explained

If you're applying for an rental agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

rental agent

  • Frequently assimilated information like needs and budget via casual conversation
  • Process transactions of vehicle rental, insurance coverage and processing payments in connection with credit card using the computer system
  • Handled multiple phone lines to make reservations, answer customer questions and give quotes
  • Transferred cars from location to location depending on customers’ needs
  • Checking mileage and inspecting for damage when vehicles are returned.
  • Took care that customers were satisfied and happy
2

rental agent

  • Meticulously screened potential tenants for properties in portfolio.
  • Handled documents such as leases, deposits, applications, etc..
  • After a pre screening process, put potential tenants in contact with landlords.
  • Daily managed a heavy amount of calls and emails.
3

rental agent

  • Offer optional products to meet customers wants or needs 
  • Prepare all rental and return documents
  • Review rental agreements with all customers to ensure complete understanding of rights and service charges
  • Prepare rental agreement folder with all required information answer phone and assist customers
  • Resolve customer service issues
4

rental agent

  • Process the balance of daily transactions and prepare bank deposits
  • Receive the vehicle and check tires accessories among others, and proceed to process a complaint for damages
  • Respond to phone calls and referred to different places
  • Update inventory of vehicles that are in use or in
5

rental agent

  • Entering and handling personal information. 

rental agent Job Skills

For an rental agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Vehicle Maintenance
  • Logistics
  • Scheduling
  • Dispatching
  • Inventory Management
  • Multi-tasking
  • Fuel Management
  • DOT Compliance
  • Map Reading
  • Heavy Equipment Operation
  • Forklift Operation
  • Hazardous Materials Handling
  • Safety Protocols
  • CDL Licensing
  • Driver Training
  • Fleet Management
  • Hazardous Waste Disposal
  • Route Planning
  • Timekeeping
  • Communication Skills

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your rental agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Dale Cooper

567 Greenbriar St., Emhouse, TX 75110
[email protected]
872-047-2297

Employment history

Lead Rental Agent, Amazon Logistics Seattle, Washington
April 2022 – May 2022
  • Manage rental agreements and invoices
  • Train and supervise staff
  • Provide excellent customer service
Rental Agent, UPS Atlanta, Georgia
November 2020 – April 2022
  • Perform vehicle inspections and maintenance
  • Maintain accurate records of transactions
  • Ensure compliance with company policies and procedures
Entry Level Rental Agent, Amtrak Washington, D.C.
May 2020 – October 2020

Education

University of Michigan, Ann Arbor, Michigan
Master of Science in Aviation Management, March, 2020
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Supply Chain Management, March, 2016

Skills

Quality Assurance
Creativity
Interpersonal
Analytical
Inventory Management
Communication Skills
Fuel Management
Scheduling

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your rental agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Tony Bailey

758 Pinecrest Drive, Oak Run, CA 96069

Professional Summary

 Dynamic Rental Agent with extensive knowledge of the transportation industry. Proven success in developing and maintaining strong relationships with customers to ensure optimal service. 

Employment history

Lead Rental Agent, FedEx Memphis, Tennessee
December 2009 – Present
  • Handel customer complaints and disputs
  • Perform vehicle inspectiosn and maintenace
  • Moniter rental rates and adjust accordinly
Rental Agent, BNSF Railway Fort Worth, Texas
June 2009 – December 2009
  • Trainnd supervise staff
  • Processs rental reservations andd handle customer inquiries
  • Managee rental agreements andd invoices
Junior Rental Agent, Port of Los Angeles Los Angeles, California
December 2008 – May 2009
  • Operate cashs registers, and other office equipments
  • Monitor and maintaines rental fleets
  • Ensures vehicles are prepareds for rental, and are in good conditions

Education

Massachusetts Institute of Technology, Boston, Massachusetts
Doctor of Philosophy in Transportation Security, October, 2008
Massachusetts Institute of Technology, Boston, Massachusetts
Bachelor of Science in Transportation and Logistics Systems, October, 2004

Skills

Conflict Resolution
Professionalism
Listening
Project Management
CDL Licensing
Heavy Equipment Operation
Safety Protocols
Timekeeping

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

rental agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an rental agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Umberto
Peters

[email protected]
925-090-7555
49 Mountainview Drive, Breda, IA
51436

Senior Rental Agent
Southwest Airlines
Dallas, Texas

Greetings Southwest Airlines Recruitment Team


I am a highly motivated and experienced Rental Agent with 9 years of experience in Transportation. I am excited to apply for the Senior Rental Agent position at Southwest Airlines, where I am confident that I can contribute to your organization's success.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Visualization and Collaboration that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Transportation to the role and contribute to your organization's success.


Thank you for considering my application for the Senior Rental Agent position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


Bests,
Umberto Peters
925-090-7555
[email protected]

Umberto Peters






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.