5 Amazing public safety dispatcher Resume Examples (Updated 2023) + Skills & Job Descriptions

public safety dispatcher

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public safety dispatcher: Resume Samples & Writing Guide

Employment history

Lead Public Safety Dispatcher, L-3 Communications New York, New York

March 2017 – Present

Dispatch appropriate personnel and equipment to respond to emergency and non-emergency calls
Utilize mapping systems to identify locations of incidents and personnel
Provide customer service to callers

Public Safety Dispatcher, US Army Corps of Engineers Washington, D.C.

August 2016 – February 2017

Utilize mapping systems to identify locations of incidents and personnel
Record and update information into computer-aided dispatch systems
Dispatch appropriate personnel and equipment to respond to emergency and non-emergency calls

Junior Public Safety Dispatcher, Raytheon Waltham, Massachusetts

March 2015 – July 2016

Monitor alarm systems and other security systems
Maintain contact with field personnel to monitor status of calls
Perform other duties as assigned

Education

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Master of Science in Intelligence Analysis, January, 2015

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Bachelor of Science in Law Enforcement, January, 2011

Skills

Listening

Flexibility

Critical Thinking

Public Speaking

Emergency Management

Public Safety Regulations

Emergency Response Protocols

Surveillance

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Professional Summary

Highly experienced Public Safety Dispatcher with extensive knowledge and expertise in law enforcement, military, and security operations. Proven ability to effectively manage emergency calls and coordinate resources to ensure the safety of the public.

Employment history

Senior Public Safety Dispatcher, Northrop Grumman Falls Church, Virginia

December 2012 – Present

Utilize mapping systems to identify locations of incidents and personnel
Prepare and maintain logs and records of calls and personnel
Provide customer service to callers

Associate Public Safety Dispatcher, US Army Corps of Engineers Washington, D.C.

July 2011 – November 2012

Utilize conflict resolution techniques
Utilize mapping systems to identify locations of incidents and personnel
Provide customer service to callers

Junior Public Safety Dispatcher, Northrop Grumman Falls Church, Virginia

July 2010 – June 2011

Perform other duties as assigned
Record and update information into computer-aided dispatch systems
Utilize mapping systems to identify locations of incidents and personnel

Education

U.S. Army Military Police School, Fort Leonard Wood, Missouri

Bachelor of Science in Law Enforcement, May, 2010

Skills

Training

Troubleshooting

Presentation

Stress Management

Emergency Vehicle Operations

Risk Assessment

Computer Aided Dispatch (CAD)

Emergency Call Taking

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Employment history

Chief Public Safety Dispatcher, Lockheed Martin Bethesda, Maryland

February 2020 – Present

Monitor alarm systems and other security systems
Provide accurate information to law enforcement officers, fire fighters, and other emergency personnel
Monitor multiple radio frequencies

Public Safety Dispatcher, L-3 Communications New York, New York

February 2019 – January 2020

Follow applicable laws and regulations
Provide accurate information to law enforcement officers, fire fighters, and other emergency personnel
Perform other duties as assigned

Jr. Public Safety Dispatcher, US Army Corps of Engineers Washington, D.C.

August 2017 – January 2019

Dispatch appropriate personnel and equipment to respond to emergency and non-emergency calls
Remain calm and composed in stressful situations
Record and update information into computer-aided dispatch systems

Education

U.S. Army Military Police School, Fort Leonard Wood, Missouri

Doctor of Philosophy in Homeland Security, July, 2017

U.S. Army Military Police School, Fort Leonard Wood, Missouri

Bachelor of Science in Homeland Security, July, 2013

Skills

Leadership

Professionalism

Technical

Business Acumen

Emergency Response Protocols

Law Enforcement Procedures

Emergency Management

Security Protocols

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Employment history

Lead Public Safety Dispatcher, US Army Corps of Engineers Washington, D.C.

January 2019 – Present

Prepare and maintain logs and records of calls and personnel
Record and update information into computer-aided dispatch systems
Provide accurate information to law enforcement officers, fire fighters, and other emergency personnel

Associate Public Safety Dispatcher, US Department of Homeland Security Washington, D.C.

June 2018 – December 2018

Follow applicable laws and regulations
Provide customer service to callers
Perform other duties as assigned

Entry Level Public Safety Dispatcher, Booz Allen Hamilton McLean, Virginia

June 2017 – May 2018

Follow applicable laws and regulations
Prepare and maintain logs and records of calls and personnel
Dispatch appropriate personnel and equipment to respond to emergency and non-emergency calls

Education

FBI Academy, Quantico, Virginia

Bachelor of Science in Corrections, April, 2017

Skills

Negotiation

Business Acumen

Listening

Technical

Incident Management

Incident Command System (ICS)

Risk Assessment

Emergency Management

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Employment history

Chief Public Safety Dispatcher, US Department of Homeland Security Washington, D.C.

November 2019 – Present

Utilize mapping systems to identify locations of incidents and personnel
Provide customer service to callers
Remain calm and composed in stressful situations

Public Safety Dispatcher, Lockheed Martin Bethesda, Maryland

May 2019 – October 2019

Record and update information into computer-aided dispatch systems
Enter data into law enforcement databases
Provide customer service to callers

Entry Level Public Safety Dispatcher, US Navy Washington, D.C.

November 2017 – April 2019

Answer incoming emergency and non-emergency calls
Record and update information into computer-aided dispatch systems
Provide customer service to callers

Education

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Doctor of Philosophy in Fire Science, September, 2017

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Bachelor of Science in Emergency Management, September, 2013

Skills

Coaching

Analytical

Time Management

Visualization

Data Entry

Emergency Management

Emergency Medical Dispatch (EMD)

Risk Assessment

Use This public safety dispatcher Resume Template

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public safety dispatcher Job Descriptions; Explained

If you're applying for an public safety dispatcher position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

public safety dispatcher

Answer telephone when needed
Distribute parking stickers to students and faculty, and then enter registration information into computer database
Number tickets and file registrations papers
Multi-task answering emergency and non-emergency calls for service on a phone system while inputting information into a computer aided dispatch system

public safety dispatcher

Make appropriate call outs to the correct city services and utility companies , operate 2 way radio, and assign law enforcement to correct complaints based on level of emergency and circumstances.
Use computers for various applications, such as database management or word processing, Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

public safety dispatcher Job Skills

For an public safety dispatcher position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Radio Communications
Computer Aided Dispatch (CAD)
Emergency Medical Dispatch (EMD)
Emergency Response Protocols
Law Enforcement Procedures
Emergency Management
Emergency Services
Dispatching Systems
Emergency Call Taking
Incident Management
Emergency Management Protocols
Surveillance
First Aid/CPR
Fire Safety Procedures
Security Protocols
Public Safety Regulations
Risk Assessment
Emergency Vehicle Operations
Dispatching Logs
Incident Command System (ICS)

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your public safety dispatcher Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Junior Public Safety Dispatcher, Raytheon Waltham, Massachusetts

June 2022 – March 2023

Prepare and maintain logs and records of calls and personnel
Enter data into law enforcement databases
Remain calm and composed in stressful situations

Education

Naval Postgraduate School, Monterey, California

Bachelor of Science in Forensic Science, April, 2022

Skills

Critical Thinking

Strategic Thinking

Planning

Mentoring

Incident Command System (ICS)

Emergency Call Taking

Data Entry

Incident Management

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your public safety dispatcher Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly skilled Public Safety Dispatcher with extensive experience in the Law Enforcement & Military & Security field. Possessing strong communication and problem-solving skills, as well as a commitment to providing exceptional customer service.

Employment history

Chief Public Safety Dispatcher, Northrop Grumman Falls Church, Virginia

January 2013 – Present

Moniter alarm systems and othe security systems.
Perform other dutys as assinged.
Maintane contact with feild personnel too monitor status of calls.

Public Safety Dispatcher, SAIC Reston, Virginia

July 2011 – December 2012

Prepear and maintan loggs and recorrds of callss and personel.
Eneter datA intO law enforcment databses.
Answering incoming emergency and non-emergency call's.

Junior Public Safety Dispatcher, US Army Corps of Engineers Washington, D.C.

July 2010 – June 2011

Education

U.S. Army JAG School, Charlottesville, Virginia

Doctor of Philosophy in Cybersecurity, May, 2010

U.S. Army JAG School, Charlottesville, Virginia

Bachelor of Science in Intelligence Analysis, May, 2006

Skills

Research

Database Management

Adaptability

Supervisory

Emergency Management Protocols

Computer Aided Dispatch (CAD)

Emergency Call Taking

First Aid/CPR

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

public safety dispatcher Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an public safety dispatcher position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Public Safety Dispatcher
SAIC
Reston, Virginia

Esteemed SAIC Hiring Team

I am a results-driven Public Safety Dispatcher with 8 years of experience in Law Enforcement & Military & Security. I am excited to submit my application for the Lead Public Safety Dispatcher role at SAIC, where I believe I can make a valuable contribution to your team.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

Thank you for considering my application for the Lead Public Safety Dispatcher role. I am looking forward to a future where we work together to drive this organization's success.

Thank you for your time and consideration,
Lou Quinn
938-167-0696
[email protected]

Lou Quinn

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