5 Amazing police dispatcher Resume Examples (Updated 2023) + Skills & Job Descriptions

You are a fantastic communicator with experience in customer relations and an interest in criminal justice. You have a calm demeanor, but you are by no means timid. You may even have experience in dispatch. However, to get your next job, you need a convincing police dispatcher resume. A department may receive hundreds of applications, and the best way to get yours noticed is to use your resume to highlight your strengths and make yourself memorable. Writing a good resume requires more than simply jotting down where you have worked before. Whether you have a lot of experience and do not know what to leave out, or are entry-level and do not know how to prove your potential, we have you covered. Use our resume example and writing guide to help you figure out the details, including formatting and structure, and you can have a great resume in no time.

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police dispatcher: Resume Samples & Writing Guide

Employment history

Senior Police Dispatcher, SAIC Reston, Virginia

February 2022 – Present

Answer inquiries from the public and other agencies
Monitor alarms, cameras, and other security systems
Enter and update information in databases and computer systems

Associate Police Dispatcher, Northrop Grumman Falls Church, Virginia

September 2020 – January 2022

Document all calls for service, dispatches, and other activities
Provide timely and accurate information to officers in the field
Manage multiple tasks in a fast-paced environment

Entry Level Police Dispatcher, SAIC Reston, Virginia

February 2020 – August 2020

Provide timely and accurate information to officers in the field
Answer inquiries from the public and other agencies
Perform other duties as assigned

Education

U.S. Marine Corps Officer Candidates School, Quantico, Virginia

Bachelor of Science in Security Management, December, 2019

Skills

Attention to Detail

Listening

Presentation

Time Management

Active Listening

Security Protocols

Radio Protocols

Self-Defense

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Employment history

Chief Police Dispatcher, General Dynamics Falls Church, Virginia

March 2021 – Present

Follow established protocols and procedures
Provide timely and accurate information to officers in the field
Record and maintain logs of all calls, activities, and radio communications

Police Dispatcher, US Army Corps of Engineers Washington, D.C.

October 2019 – February 2021

Enter and update information in databases and computer systems
Record and maintain logs of all calls, activities, and radio communications
Document all calls for service, dispatches, and other activities

Jr. Police Dispatcher, US Army Corps of Engineers Washington, D.C.

April 2018 – September 2019

Perform other duties as assigned
Follow established protocols and procedures
Monitor and operate radio, telephone, and computer equipment

Education

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Emergency Management Certificate, March, 2018

Skills

Organization

Attention to Detail

Teamwork

Relationship Management.

Security Protocols

Radio Communication

Emergency Medical Dispatch

Surveillance Techniques

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Employment history

Chief Police Dispatcher, L-3 Communications New York, New York

September 2014 – Present

Dispatch police, fire, and ambulance personnel and equipment
Monitor and operate radio, telephone, and computer equipment
Follow established protocols and procedures

Police Dispatcher, General Dynamics Falls Church, Virginia

February 2014 – August 2014

Coordinate with other law enforcement, public safety, and emergency personnel
Monitor and operate radio, telephone, and computer equipment
Perform other duties as assigned

Entry Level Police Dispatcher, Booz Allen Hamilton McLean, Virginia

August 2013 – January 2014

Answer inquiries from the public and other agencies
Document all calls for service, dispatches, and other activities
Follow established protocols and procedures

Education

U.S. Coast Guard Academy, New London, Connecticut

Intelligence Analysis Certificate, June, 2013

Skills

Interpersonal

Relationship Management.

Decision Making

Mentoring

Conflict De-escalation.

Emergency Management

Radio Protocols

Emergency Response

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Employment history

Junior Police Dispatcher, Northrop Grumman Falls Church, Virginia

July 2021 – April 2022

Perform other duties as assigned
Monitor alarms, cameras, and other security systems
Receive and respond to emergency and non-emergency calls for service

Education

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Doctor of Philosophy in Security Management, May, 2021

U.S. Army Intelligence Center, Fort Huachuca, Arizona

Bachelor of Science in Law Enforcement, May, 2017

Skills

Flexibility

Communication

Organization

Decision Making

Self-Defense

Conflict De-escalation.

Firearms Safety

Emergency Medical Dispatch

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Professional Summary

Highly experienced Police Dispatcher with excellent communication and problem-solving skills. Committed to providing excellent customer service and ensuring public safety through effective coordination of police resources.

Employment history

Lead Police Dispatcher, US Army Corps of Engineers Washington, D.C.

August 2013 – Present

Follow established protocols and procedures
Receive and respond to emergency and non-emergency calls for service
Answer inquiries from the public and other agencies

Police Dispatcher, US Department of Homeland Security Washington, D.C.

February 2013 – July 2013

Document all calls for service, dispatches, and other activities
Monitor and operate radio, telephone, and computer equipment
Maintain contact with officers in the field and provide assistance as needed

Junior Police Dispatcher, US Department of Homeland Security Washington, D.C.

February 2012 – January 2013

Receive and respond to emergency and non-emergency calls for service
Maintain contact with officers in the field and provide assistance as needed
Monitor and operate radio, telephone, and computer equipment

Education

U.S. Army War College, Carlisle, Pennsylvania

Law Enforcement Certificate, December, 2011

Skills

Collaboration

Data Analysis

Leadership

Troubleshooting

Criminal Justice

Surveillance Techniques

Radio Communication

First Aid

Use This police dispatcher Resume Template

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police dispatcher Job Descriptions; Explained

If you're applying for an police dispatcher position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

police dispatcher

Operate multi-channel 2-way radio system
Answer telephones and intercoms
Monitor CCTV systems/fire/burglary/panic/distress alarms
Process requests for service/assistance
Enter information into computer aided dispatch system (CAD).

police dispatcher

Dispatch campus police officers to emergent and non-emergent situations across campus
Run background checks on CJIS
Monitor OpenFox for emergencies
Monitor cameras across campus
Monitor fire panel for any alarms
Coordinate Springfield Fire, Springfield Police, and Massachusetts State Police responses on campus

police dispatcher

Performs telecommunications work in a dispatch capacity in the operation of radio transmitting equipment and other automated systems to dispatch and communicate with mobile public safety and other units. Plans and directs records, filings, safekeeping, and computerization of all electronic public documents.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Creates, maintains, and enters information into databases. Performs general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing, and record keeping
Participates in a program of training which includes, but is not limited to, formal and informal: lectures, seminars, demonstrations, applications, evaluations, and examinations in order to acquire the knowledge, skills, and abilities necessary to perform the duties of the classification of Dispatcher.
Studies, retains, and successfully demonstrates knowledge, skills, and abilities attained from lectures, seminars, demonstrations, applications, materials, data, and any other sources of information presented.
Maintains continued communication with personnel for the duration of incidents while assisting in the coordination of evacuations in the event of hurricanes and other significant events.

police dispatcher

Receive, Dispatch and prioritize calls and complaints from the public concerning crimes, and emergencies.
Enter the information into the CAD system, check unit screens to determine which officers will make locations of the calls received, maintain contact with the officers through radio and messaging system.
Preform record searches through Omnixx database on detained or in custody subjects, vehicle license plates, gun serial numbers, and stolen article serial numbers.
Handle critical calls such as robberies, shootings, stabbings, barricaded subjects, officer involved shootings, set up quadrants for these types of calls through the two way radio and by using maps on the computer screens.
Answer officer requests and fulfill any duties the officers need done for them whether it be ordering a wrecker or doing research on subjects related to calls they are on.

police dispatcher

NCIC – Currently serve as TAC Officer
Cad Systems
GIS Mapping
Microsoft Word, Excel, and general computer systems.

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police dispatcher Job Skills

For an police dispatcher position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Radio Communication
Dispatching
Law Enforcement Procedures
Computer Aided Dispatch
Surveillance
Security Protocols
First Aid
Firearms Safety
Emergency Response
Radio Protocols
Criminal Justice
Self-Defense
Surveillance Techniques
Emergency Management
Patrol Procedures
Radio Equipment
Tactical Communication
Emergency Medical Dispatch
Active Listening
Conflict De-escalation.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your police dispatcher Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Police Dispatcher, Lockheed Martin Bethesda, Maryland

December 2012 – May 2022

Answer inquiries from the public and other agencies
Provide pre-arrival instructions to callers in emergency situations
Monitor alarms, cameras, and other security systems

Associate Police Dispatcher, Lockheed Martin Bethesda, Maryland

July 2011 – November 2012

Provide timely and accurate information to officers in the field
Monitor alarms, cameras, and other security systems
Receive and respond to emergency and non-emergency calls for service

Jr. Police Dispatcher, Lockheed Martin Bethesda, Maryland

December 2010 – June 2011

Education

U.S. Army JAG School, Charlottesville, Virginia

Doctor of Philosophy in Fire Science, November, 2010

U.S. Army JAG School, Charlottesville, Virginia

Bachelor of Science in Homeland Security, November, 2006

Skills

Public Speaking

Collaboration

Negotiation

Accounting

Firearms Safety

Conflict De-escalation.

Surveillance

Radio Protocols

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your police dispatcher Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Police Dispatcher, US Department of Homeland Security Washington, D.C.

January 2018 – Present

Answerr inquiriees from the publict and other agenciees.
Provide pre-arrival instuctions too callers in emergancy situtions.
Recieve and respond too emergency and non-emergency calls for servce.

Associate Police Dispatcher, Booz Allen Hamilton McLean, Virginia

July 2017 – December 2017

Perform othr dutys as assignd.
Recieve, and respond too emergency and non-emergency calls for servise.
Cooridnate wth othr law enforcment, public safty, an emergeny personnel.

Jr. Police Dispatcher, Lockheed Martin Bethesda, Maryland

December 2016 – June 2017

Doccument all calls for servise, dispathes, and other activites.
Recored and maintane loggs of all calls, activites, and radio communicatons.
Folow established protocoles and proceduers.

Education

U.S. Army War College, Carlisle, Pennsylvania

Doctor of Philosophy in Cybersecurity, October, 2016

U.S. Army War College, Carlisle, Pennsylvania

Bachelor of Science in Homeland Security, October, 2012

Skills

Emotional Intelligence

Accounting

Research

Professionalism

Radio Communication

Emergency Response

Law Enforcement Procedures

Surveillance

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

police dispatcher Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an police dispatcher position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Police Dispatcher
US Department of Homeland Security
Washington, D.C.

To the respected US Department of Homeland Security Hiring Team

I am a highly motivated Police Dispatcher with 3 years of experience in Law Enforcement & Military & Security. I am excited to submit my application for the Senior Police Dispatcher position at US Department of Homeland Security, where I believe my skills and expertise would be an excellent fit.

Throughout my life, I have pursued my passion for Counterterrorism and sought out opportunities to learn and grow. My experience in Law Enforcement & Military & Security has given me valuable skills such as Attention to Detail and Listening that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Police Dispatcher to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Senior Police Dispatcher role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.

Bests,
Oliver Martin
668-988-7055
[email protected]

Oliver Martin

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