5 Amazing people manager Resume Examples (Updated 2023) + Skills & Job Descriptions

people manager

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people manager: Resume Samples & Writing Guide

Employment history

Chief People Manager, Hyatt Hotels Corporation Chicago, Illinois

January 2018 – Present

Create and maintain a positive work environment
Train and develop staff
Monitor and manage operational costs

People Manager, Hilton Hotels & Resorts McLean, Virginia

January 2017 – December 2017

Ensure customer satisfaction
Develop and implement marketing campaigns
Train and develop staff

Junior People Manager, Choice Hotels International Rockville, Maryland

January 2016 – December 2016

Supervise staff and delegate tasks
Monitor and manage operational costs
Monitor financial performance and budgeting

Education

University of South Carolina, Columbia, South Carolina

Doctor of Philosophy in Hospitality Management, November, 2015

University of South Carolina, Columbia, South Carolina

Bachelor of Science in Food Service Management, November, 2011

Skills

Technical

Conflict Resolution

Stress Management

Supervisory

Training

Financial Management

Computer Literacy

Reporting

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Employment history

Senior People Manager, Choice Hotels International Rockville, Maryland

September 2016 – Present

Ensure customer satisfaction
Monitor staff performance and provide feedback
Maintain records and analyze data

Associate People Manager, Kimpton Hotels & Restaurants San Francisco, California

February 2016 – August 2016

Ensure compliance with health and safety regulations
Manage inventory and supplies
Monitor staff performance and provide feedback

Junior People Manager, Hyatt Hotels Corporation Chicago, Illinois

February 2015 – January 2016

Monitor and improve customer service standards
Develop and implement business plans
Maintain records and analyze data

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Arts in Hotel and Restaurant Management, December, 2014

Skills

Research

Public Speaking

Presentation

Self-Motivation

Project Management

Financial Management

Supervisory

Relationship Management

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Professional Summary

A highly motivated hospitality professional with extensive experience in people management. Proven success in developing and implementing strategies that increase customer satisfaction and drive business growth.

Employment history

Chief People Manager, InterContinental Hotels Group Atlanta, Georgia

August 2012 – Present

Manage customer relations and resolve customer complaints
Ensure customer satisfaction
Supervise staff and delegate tasks

Associate People Manager, Red Lion Hotels Corporation Spokane, Washington

March 2011 – July 2012

Develop and implement business plans
Train and develop staff
Monitor and improve customer service standards

Entry Level People Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

September 2009 – February 2011

Manage inventory and supplies
Train and develop staff
Supervise staff and delegate tasks

Education

San Diego State University, San Diego, California

Bachelor of Science in Hospitality and Tourism Administration, July, 2009

Skills

Research

Process Improvement

Presentation

Leadership

Risk Management

Training

Supervisory

Troubleshooting

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Professional Summary

A highly motivated and experienced People Manager with a proven track record of success in the hospitality field. Skilled in leading teams to achieve operational excellence and customer satisfaction.

Employment history

Senior People Manager, Kimpton Hotels & Restaurants San Francisco, California

November 2012 – Present

Monitor and manage operational costs
Develop and implement marketing campaigns
Manage inventory and supplies

People Manager, Best Western Hotels & Resorts Phoenix, Arizona

May 2012 – October 2012

Monitor and manage operational costs
Develop and implement strategies to increase customer loyalty
Manage inventory and supplies

Entry Level People Manager, Best Western Hotels & Resorts Phoenix, Arizona

November 2010 – April 2012

Develop and implement marketing campaigns
Monitor and manage operational costs
Ensure customer satisfaction

Education

University of South Carolina, Columbia, South Carolina

Doctor of Philosophy in Event Planning, October, 2010

University of South Carolina, Columbia, South Carolina

Bachelor of Arts in Hotel and Restaurant Management, October, 2006

Skills

Public Speaking

Research

Coaching

Decision Making

Risk Management

Database Management

Customer Service

Quality Assurance

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Employment history

Chief People Manager, Hyatt Hotels Corporation Chicago, Illinois

February 2022 – Present

Ensure compliance with health and safety regulations
Develop and implement business plans
Monitor and manage operational costs

People Manager, Best Western Hotels & Resorts Phoenix, Arizona

February 2021 – January 2022

Develop and implement business plans
Manage customer relations and resolve customer complaints
Monitor and manage operational costs

Jr. People Manager, Hyatt Hotels Corporation Chicago, Illinois

February 2020 – January 2021

Train and develop staff
Manage inventory and supplies
Develop and implement strategies to increase customer loyalty

Education

Pennsylvania State University, University Park, Pennsylvania

Doctor of Philosophy in Hospitality Management, January, 2020

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Hospitality Management, January, 2016

Skills

Innovation

Organization

Process Improvement

Self-Motivation

Project Management

Computer Literacy

Visualization

Technical

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people manager Job Descriptions; Explained

If you're applying for an people manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

people manager

Good understanding of the challenges faced by a start-up business with an immense growth potential and the related human resources imperatives.
Recruitment and defining Job description for each role.
Understanding of the requirement through the job description, sourcing profiles of candidates from the database as per job description, HR screening -Taking preliminary interviews to ascertain candidate’s competencies, skills and, aspirations (based on work, position, salary and relocation etc). Followed up with prospective candidates until they completed all rounds of the interview and joined the firm.
Designed a structured Induction program for all new joiners and responsible for their orientation and induction (Also prepared an Induction manual with process details), Employee code generation.
Leave and attendance record, Payroll Inputs, Maintenance of personal files. Employees joining formalities by issuing Offer Letter, Bank Account Opening Formality, Appointment Letter, Relieving Letter, Confirmation Letter, Extension Letter, Experience Letter etc.
Handled payroll of 150+ Full time Employees.
Handled Employee grievances, Involved in mentoring and counseling employees, involve people for various activities like Festival celebrations, Sports & cultural activities & other Welfare activities.

people manager

Leading team of 14 members locally and 6 members from remote location;
Handling 5 different sub processes for smooth workflow, issue resolution and resources management;
Hiring, on-boarding and terminating members to support quality business;
Performance management as well as Career planning for all members;
Coordinating with peer departments for knowledge sharing about best practices, upcoming changes and challenges;
Key contributor for setting department level SLA/KPI for data delivery to clients and accuracy;
Managing SLAs and coordinating with peer leaders as well as team members;

people manager

Coordinated well with compliance team for all the statutory compliance involving EPF and ESI.
Administrated exit formalities, captured key feedback from employees during exit interviews.
Involve in identifying synergies for data integration and UAT for accurate data flow;
Scheduling periodic in person catch up with members for progress in career path, addressing their challenges and guide them for overcoming those;
Responsible for redesigning of department page for internal website for updating various department level information;
Interact with internal and external clients as necessary and occasionally works on new projects as assigned;
Identifies and solves problems in operational processes and analyzes possible solutions using standard procedures

people manager Job Skills

For an people manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Customer Service
Project Management
Troubleshooting
Quality Assurance
Supervisory
Risk Management
Database Management
Training
Innovation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Relationship Management
Computer Literacy
Technical
Data Analysis
Written Communication
Social Media.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your people manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior People Manager, Best Western Hotels & Resorts Phoenix, Arizona

December 2022 – May 2022

Create and maintain a positive work environment
Manage inventory and supplies
Monitor and improve customer service standards

People Manager, InterContinental Hotels Group Atlanta, Georgia

December 2021 – November 2022

Create and maintain a positive work environment
Supervise staff and delegate tasks
Monitor and manage operational costs

Jr. People Manager, Choice Hotels International Rockville, Maryland

June 2020 – November 2021

Education

Texas Tech University, Lubbock, Texas

Doctor of Philosophy in Hospitality and Tourism Management, April, 2020

Texas Tech University, Lubbock, Texas

Bachelor of Science in Hospitality and Tourism Management, April, 2016

Skills

Coaching

Process Improvement

Networking

Organization

Data Analysis

Business Acumen

Computer Literacy

Supervisory

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your people manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly motivated and experienced People Manager with a proven track record of success in the hospitality field. Skilled in building strong relationships with customers and colleagues, leading teams, and driving positive change in the workplace.

Employment history

Chief People Manager, InterContinental Hotels Group Atlanta, Georgia

October 2010 – Present

Creat and maintin a positve work enviroment
Monitor staff performace and provide feedbak
Monitor and improove customer service standerds

Associate People Manager, Red Lion Hotels Corporation Spokane, Washington

October 2009 – September 2010

Trian and develop staffs
Ensure customers satisfaction
Monitor and improove customer services standards

Entry Level People Manager, Best Western Hotels & Resorts Phoenix, Arizona

October 2008 – September 2009

Ensures customer satisfactions
Manages inventories and suppliess
Monitors and manages operational costss

Education

University of Houston, Houston, Texas

Bachelor of Science in Tourism and Travel Management, August, 2008

Skills

Documentation

Data Analysis

Mentoring

Accounting

Database Management

Customer Service

Data Analysis

Social Media.

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

people manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an people manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief People Manager
Best Western Hotels & Resorts
Phoenix, Arizona

Esteemed Best Western Hotels & Resorts Hiring Team

I am writing to express my interest in the Chief People Manager position at Best Western Hotels & Resorts. As a People Manager with 7 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.

Throughout my life, I have pursued my passion for Tourism and have gained experience in this field as a result. This experience has given me valuable skills such as Technical and Conflict Resolution, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a People Manager and help your organization achieve its well determined goals.

I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.

With gratitude,
Xaviero Smith
775-563-9726
[email protected]

Xaviero Smith

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