5 Amazing mortgage collector Resume Examples (Updated 2023) + Skills & Job Descriptions

mortgage collector

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mortgage collector: Resume Samples & Writing Guide

Employment history

Senior Mortgage Collector, Capital One McLean, Virginia

March 2021 – Present

Follow up with customers on past due payments
Ensure compliance with state and federal regulations
Maintain accurate records of customer interactions

Associate Mortgage Collector, Citigroup New York, New York

March 2020 – March 2021

Communicate with borrowers to ensure timely payments
Follow up with customers on past due payments
Respond to customer inquiries and resolve customer complaints

Junior Mortgage Collector, TD Bank Portland, Maine

October 2018 – March 2020

Review and analyze accounts to determine necessary action
Educate customers about mortgage payment options
Document all customer interactions in the customer relationship management system

Education

Columbia University, New York, New York

Doctor of Philosophy in Financial Planning, August, 2018

Columbia University, New York, New York

Bachelor of Science in Banking and Finance, August, 2014

Skills

Process Improvement

Planning

Accounting

Teamwork

Loan Modification

Loan Servicing

Credit Risk Analysis

Banking Regulations

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Employment history

Lead Mortgage Collector, U.S. Bank Minneapolis, Minnesota

October 2021 – Present

Document all customer interactions in the customer relationship management system
Analyze credit reports to determine risk
Collect payments on delinquent mortgage accounts

Associate Mortgage Collector, Capital One McLean, Virginia

May 2020 – October 2021

Educate customers about mortgage payment options
Assist with the preparation of legal documents
Document all customer interactions in the customer relationship management system

Jr. Mortgage Collector, PNC Bank Pittsburgh, Pennsylvania

May 2019 – April 2020

Investigate and resolve customer payment discrepancies
Follow up with customers on past due payments
Assist with the preparation of legal documents

Education

University of Texas at Austin, Austin, Texas

Master of Science in Banking and Finance, March, 2019

University of Texas at Austin, Austin, Texas

Bachelor of Science in International Finance, March, 2015

Skills

Interpersonal

Adaptability

Mentoring

Negotiation

Banking Regulations

Loan Servicing

Forecasting

Loan Origination

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Employment history

Senior Mortgage Collector, U.S. Bank Minneapolis, Minnesota

May 2018 – Present

Communicate with borrowers to ensure timely payments
Investigate and resolve customer payment discrepancies
Follow up with customers on past due payments

Associate Mortgage Collector, JP Morgan Chase New York, New York

November 2016 – April 2018

Monitor and update mortgage accounts
Negotiate payment arrangements with borrowers
Communicate with borrowers to ensure timely payments

Junior Mortgage Collector, Capital One McLean, Virginia

May 2016 – November 2016

Maintain accurate records of customer interactions
Review and analyze accounts to determine necessary action
Respond to customer inquiries and resolve customer complaints

Education

University of Texas at Austin, Austin, Texas

Doctor of Philosophy in Financial Planning, March, 2016

University of Texas at Austin, Austin, Texas

Bachelor of Science in Risk Management, March, 2012

Skills

Decision Making

Process Improvement

Documentation

Loan Underwriting

Loan Documentation

Data Entry

Loan Servicing

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Employment history

Chief Mortgage Collector, SunTrust Bank Atlanta, Georgia

February 2015 – Present

Communicate with borrowers to ensure timely payments
Follow up with customers on past due payments
Prepare and submit reports to management

Associate Mortgage Collector, JP Morgan Chase New York, New York

August 2014 – January 2015

Ensure compliance with state and federal regulations
Document all customer interactions in the customer relationship management system
Negotiate payment arrangements with borrowers

Jr. Mortgage Collector, Bank of the West San Francisco, California

February 2013 – July 2014

Respond to customer inquiries and resolve customer complaints
Review and analyze accounts to determine necessary action
Maintain accurate records of customer interactions

Education

University of Michigan, Ann Arbor, Michigan

Doctor of Philosophy in Investment Banking, December, 2012

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Finance, December, 2008

Skills

Organization

Critical Thinking

Networking

Adaptability

Data Entry

Loan Origination

Credit Analysis

Loan Documentation

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Professional Summary

An experienced mortgage collector with a proven track record of successfully collecting payments and resolving customer issues. Excellent communication and problem-solving skills, adept at navigating the complexities of the banking industry.

Employment history

Lead Mortgage Collector, Wells Fargo San Francisco, California

May 2012 – Present

Follow up with customers on past due payments
Monitor and update mortgage accounts
Ensure compliance with state and federal regulations

Associate Mortgage Collector, U.S. Bank Minneapolis, Minnesota

November 2011 – April 2012

Negotiate payment arrangements with borrowers
Review and analyze accounts to determine necessary action
Document all customer interactions in the customer relationship management system

Junior Mortgage Collector, Bank of America Charlotte, North Carolina

November 2010 – October 2011

Document all customer interactions in the customer relationship management system
Communicate with borrowers to ensure timely payments
Monitor and update mortgage accounts

Education

University of Texas at Austin, Austin, Texas

Bachelor of Science in Banking and Finance, September, 2010

Skills

Mentoring

Problem Solving

Creativity

Conflict Resolution

Loan Modification

Data Entry

Loan Origination

Financial Reporting

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mortgage collector Job Skills

For an mortgage collector position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Mortgage Underwriting
Mortgage Origination
Mortgage Servicing
Mortgage Compliance
Regulatory Compliance
Financial Analysis
Loan Processing
Loan Origination
Loan Servicing
Financial Reporting
Banking Regulations
Loan Documentation
Credit Analysis
Loan Modification
Credit Risk Analysis
Loan Underwriting
Bank Secrecy Act
Risk Assessment
Forecasting
Account Reconciliation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your mortgage collector Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Mortgage Collector, SunTrust Bank Atlanta, Georgia

November 2013 – May 2022

Assist with the preparation of legal documents
Communicate with borrowers to ensure timely payments
Negotiate payment arrangements with borrowers

Mortgage Collector, Bank of America Charlotte, North Carolina

May 2013 – October 2013

Prepare and submit reports to management
Maintain accurate records of customer interactions
Collect payments on delinquent mortgage accounts

Entry Level Mortgage Collector, Bank of America Charlotte, North Carolina

May 2012 – April 2013

Education

Columbia University, New York, New York

Doctor of Philosophy in Financial Services, March, 2012

Columbia University, New York, New York

Bachelor of Science in Financial Services, March, 2008

Skills

Written Communication

Organization

Planning

Self-Motivation

Loan Origination

Account Reconciliation

Mortgage Servicing

Regulatory Compliance

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your mortgage collector Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Jr. Mortgage Collector, PNC Bank Pittsburgh, Pennsylvania

February 2022 – December 2022

Moniter and update mortage acounts.
Documment all custmer intractions in the custmer relationhip managment sytem.
Respond to customer inquirys and resolve customer complaint's.

Education

University of California, Los Angeles, California

Bachelor of Science in Banking and Finance, December, 2021

Skills

Analytical

Critical Thinking

Listening

Organization

Credit Risk Analysis

Forecasting

Risk Assessment

Mortgage Servicing

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

mortgage collector Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an mortgage collector position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Mortgage Collector
Bank of the West
San Francisco, California

Greetings Bank of the West Recruitment Team

I am writing to express my interest in the Senior Mortgage Collector position at Bank of the West. As a Mortgage Collector with 5 years of experience in the Banking field myself, I believe I have the necessary skills and expertise to excel in this role.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

Thank you for considering my application for the Senior Mortgage Collector position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

With gratitude,
Ollie Jones
615-976-5046
jonesollie15@icloud.com

Ollie Jones

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