5 Amazing membership manager Resume Examples (Updated 2023) + Skills & Job Descriptions

You understand that members are the heart of any organization and that serving them goes far beyond simple customer service. You are a relationship builder at heart, no matter what your official job title is. To land your next job, you need to make a favorable impression on the hiring team with just one document: a well-composed membership manager resume. No matter how long you have been working in the membership department or for what type of organization, summing up all your skills and experience in a single-page document can be challenging. That is why we have created this resume sample for you. Although your personal experience and accomplishments differ from the model, the overall layout of the document is a good starting point when you are writing your resume. Please use it, along with the accompanying writing guide, to construct a resume that gets attention and gets you on your way to landing an interview.

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membership manager: Resume Samples & Writing Guide

Employment history

Lead Membership Manager, Paychex Rochester, New York

August 2015 – Present

Respond to inquiries from members and potential members
Monitor and evaluate membership programs and services
Develop and implement membership policies, procedures, and strategies

Membership Manager, ADP Roseland, New Jersey

February 2015 – July 2015

Prepare and manage membership reports
Collaborate with other departments to ensure member satisfaction
Analyze membership data and trends to identify opportunities for growth

Jr. Membership Manager, Paylocity Schaumburg, Illinois

July 2014 – January 2015

Prepare and manage membership reports
Represent the organization at industry events
Monitor and evaluate membership programs and services

Education

University of Texas at Austin, Austin, Texas

Bachelor of Science in Human Resources Consulting, May, 2014

Skills

Listening

Public Speaking

Collaboration

Documentation

Recruitment Process

Onboarding

Scheduling

HRIS

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Employment history

Senior Membership Manager, Ultimate Software Weston, Florida

February 2016 – Present

Create and deliver presentations to promote membership benefits
Manage membership renewals and retention programs
Respond to inquiries from members and potential members

Associate Membership Manager, Insperity Kingwood, Texas

August 2015 – January 2016

Create and deliver presentations to promote membership benefits
Develop and execute marketing and promotional activities to increase membership
Monitor and evaluate membership programs and services

Junior Membership Manager, Paylocity Schaumburg, Illinois

January 2015 – July 2015

Analyze membership data and trends to identify opportunities for growth
Create and deliver presentations to promote membership benefits
Develop and execute marketing and promotional activities to increase membership

Education

University of North Carolina at Chapel Hill, Chapel Hill, North Carolina

Human Resources Recruiting Certificate, November, 2014

Skills

Planning

Accounting

Negotiation

Visualization

Microsoft Office Suite

Organizational Development

Human Resources Management

Compliance

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Employment history

Senior Membership Manager, Insperity Kingwood, Texas

October 2021 – Present

Develop and execute marketing and promotional activities to increase membership
Manage membership renewals and retention programs
Coordinate and attend membership events

Membership Manager, Workday Pleasanton, California

October 2020 – September 2021

Manage membership renewals and retention programs
Track membership fees and dues
Respond to inquiries from members and potential members

Junior Membership Manager, Oracle Redwood City, California

April 2020 – September 2020

Represent the organization at industry events
Create and deliver presentations to promote membership benefits
Monitor and evaluate membership programs and services

Education

University of Minnesota, Minneapolis, Minnesota

Human Resources Recruiting Certificate, February, 2020

Skills

Financial Management

Process Improvement

Critical Thinking

Negotiation

HRIS

Scheduling

Onboarding

Employee Relations

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Professional Summary

Dynamic and results-oriented professional with extensive experience in membership management and human resources. Proven success in driving organizational growth and engagement through strategic planning and effective communication.

Employment history

Lead Membership Manager, Ultimate Software Weston, Florida

September 2013 – Present

Manage membership renewals and retention programs
Monitor and evaluate membership programs and services
Create and deliver presentations to promote membership benefits

Associate Membership Manager, Benefitfocus Charleston, South Carolina

March 2012 – August 2013

Monitor and evaluate membership programs and services
Develop and execute marketing and promotional activities to increase membership
Collaborate with other departments to ensure member satisfaction

Entry Level Membership Manager, Paylocity Schaumburg, Illinois

October 2010 – February 2012

Respond to inquiries from members and potential members
Analyze membership data and trends to identify opportunities for growth
Provide customer service and support to members

Education

University of Illinois at Urbana, Urbana, Illinois

Master of Science in Human Resources Management, August, 2010

University of Illinois at Urbana, Urbana, Illinois

Bachelor of Arts in Human Resources Development, August, 2006

Skills

Public Speaking

Database Management

Emotional Intelligence

Analytical

Compliance

HRIS

Employee Engagement

Talent Management

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Employment history

Chief Membership Manager, Paychex Rochester, New York

March 2022 – Present

Develop and manage relationships with external organizations
Respond to inquiries from members and potential members
Develop and execute marketing and promotional activities to increase membership

Membership Manager, Oracle Redwood City, California

March 2021 – February 2022

Track membership fees and dues
Develop and manage relationships with external organizations
Prepare and manage membership reports

Junior Membership Manager, Insperity Kingwood, Texas

September 2020 – February 2021

Create and deliver presentations to promote membership benefits
Provide customer service and support to members
Respond to inquiries from members and potential members

Education

Harvard University, Cambridge, Massachusetts

Bachelor of Arts in Human Resources Leadership, July, 2020

Skills

Documentation

Reporting

Social Media

Public Speaking

Performance Management

Scheduling

Onboarding

Compliance

Use This membership manager Resume Template

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membership manager Job Descriptions; Explained

If you're applying for an membership manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

membership manager

Meeting with prospective clients, providing them with the necessary information about the organization while maintaining high standards of professionalism.
Work to maintain the existing clients within the gym.
Prepare various packages to meet the needs of a diverse clientele.
Oversee membership sales initiatives including open houses, special membership events, promotions and close outs.
Work closely with corporate marketing team to drive membership promotions.

membership manager

Obtain qualified leads through internal and external marketing.
Complete a daily log of calls, appointments and sales for the day.
Provide needed information and ask a series of questions to know the clients’ needs.
Use strong communication skills to motivate potential guest to sign up.
Represent company at trade association meetings to promote the gym.

membership manager

Managed a team of four Sales Representatives
Maintained and ran all reports on Sales Force
Conducted presentations
Represent organisations in relations with governmental and community sector institutions.

membership manager Job Skills

For an membership manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Human Resources Management
Recruiting
Employee Relations
Compensation and Benefits
Performance Management
Scheduling
Recruitment Process
Talent Acquisition
Onboarding
Payroll
HR Policies
Microsoft Office Suite
Job Analysis
Compliance
Organizational Development
Employee Engagement
HRIS
Diversity and Inclusion
Talent Management
Conflict Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your membership manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Membership Manager, Mercer New York City, New York

July 2011 – May 2022

Create and deliver presentations to promote membership benefits
Manage membership renewals and retention programs
Provide customer service and support to members

Membership Manager, Ultimate Software Weston, Florida

January 2010 – June 2011

Manage membership renewals and retention programs
Analyze membership data and trends to identify opportunities for growth
Respond to inquiries from members and potential members

Entry Level Membership Manager, Paylocity Schaumburg, Illinois

January 2009 – December 2009

Education

University of Texas at Austin, Austin, Texas

Master of Science in Human Resources Administration, November, 2008

University of Texas at Austin, Austin, Texas

Bachelor of Arts in Human Resources Administration, November, 2004

Skills

Communication

Self-Motivation

Reporting

Networking

Organizational Development

Diversity and Inclusion

Microsoft Office Suite

Talent Acquisition

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your membership manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Membership Manager, Paylocity Schaumburg, Illinois

July 2016 – Present

Provide custmer servce and suport too members.
Resond too enquries from memers and potental memers.
Manege membreship databese and maintane acurrate records.

Associate Membership Manager, Paylocity Schaumburg, Illinois

July 2015 – June 2016

Manege memership databse and maintane accurrate records.
Colaborate with other deparments too ensue member satisfacation.
Develp annd managee relationnshipss witth exxternal organizattionss.

Jr. Membership Manager, Paychex Rochester, New York

December 2014 – June 2015

Manage memership databace an maintain accurte recordz.
Prepare'n manage memb'rship report's.
Develp and exicute marketting and promitional activites to incrase membersip.

Education

University of North Carolina at Chapel Hill, Chapel Hill, North Carolina

Human Resources Compliance Certificate, November, 2014

Skills

Communication

Professionalism

Process Improvement

Financial Management

Data Entry

Talent Management

Diversity and Inclusion

HRIS

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

membership manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an membership manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Membership Manager
Ultimate Software
Weston, Florida

To the respected Ultimate Software Hiring Team

I am excited to apply for the Lead Membership Manager role at Ultimate Software. As a highly skilled Membership Manager, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Growing up, I always had a fascination with Employee Benefits. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Sincerely,
Kenny Hawkins
872-526-0670
[email protected]

Kenny Hawkins

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