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medical front office assistant: Resume Samples & Writing Guide
Professional Summary
Highly organized and detail-oriented Medical Front Office Assistant with extensive experience in the medical field. Proven ability to provide exceptional customer service and administrative support.
Employment history
Chief Medical Front Office Assistant, Advocate Aurora Health Chicago, Illinois
April 2011 – Present
- Answering phones and scheduling appointments
- Updating and filing patient medical records
- Handling billing inquiries
Associate Medical Front Office Assistant, Cleveland Clinic Cleveland, Ohio
April 2010 – March 2011
- Entering patient information into computer systems
- Completing paperwork for new patients
- Greeting patients and visitors
Jr. Medical Front Office Assistant, UPMC Pittsburgh, Pennsylvania
November 2008 – March 2010
- Preparing and maintaining medical charts
- Performing other administrative tasks as needed
- Maintaining office supplies
Education
Mayo Clinic School of Medicine, Rochester, Minnesota
Certified Medical Receptionist, September, 2008
Skills
Reporting
Stress Management
Adaptability
Flexibility
Patient Registration
Reception
Scheduling Appointments
Electronic Health Records
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Employment history
Lead Medical Front Office Assistant, Providence St. Joseph Health Renton, Washington
September 2016 – Present
- Processing insurance forms and authorizations
- Completing paperwork for new patients
- Updating and filing patient medical records
Associate Medical Front Office Assistant, Baylor Scott & White Health Dallas, Texas
March 2015 – August 2016
- Updating and filing patient medical records
- Assisting with patient check-in and check-out
- Handling billing inquiries
Entry Level Medical Front Office Assistant, UPMC Pittsburgh, Pennsylvania
October 2013 – March 2015
- Updating and filing patient medical records
- Processing insurance forms and authorizations
- Entering patient information into computer systems
Education
Stanford School of Medicine, Stanford, California
Master of Science in Medical Laboratory Science, August, 2013
Stanford School of Medicine, Stanford, California
Bachelor of Science in Medical Laboratory Science, August, 2009
Skills
Computer Literacy
Stress Management
Collaboration
Relationship Management.
Microsoft Office
Medical Receptionist
Medical Billing
Customer Service
Employment history
Chief Medical Front Office Assistant, Mayo Clinic Rochester, Minnesota
March 2022 – Present
- Preparing and maintaining medical charts
- Performing other administrative tasks as needed
- Answering phones and scheduling appointments
Associate Medical Front Office Assistant, Cleveland Clinic Cleveland, Ohio
September 2020 – February 2022
- Assisting with patient check-in and check-out
- Scheduling follow-up appointments
- Updating and filing patient medical records
Junior Medical Front Office Assistant, NYU Langone Health New York City, New York
September 2019 – August 2020
- Updating and filing patient medical records
- Assisting with medical coding and documentation
- Scheduling follow-up appointments
Education
University of California San Francisco School of Medicine, San Francisco, California
Master of Science in Occupational Therapy, August, 2019
University of California San Francisco School of Medicine, San Francisco, California
Bachelor of Science in Medical Technology, August, 2015
Skills
Decision Making
Social Media
Interpersonal
Adaptability
Microsoft Office
Medical Transcription.
HIPAA Compliance
Medical Office Procedures
Employment history
Lead Medical Front Office Assistant, UPMC Pittsburgh, Pennsylvania
August 2015 – Present
- Resolving customer service issues
- Greeting patients and visitors
- Handling billing inquiries
Medical Front Office Assistant, UPMC Pittsburgh, Pennsylvania
February 2014 – July 2015
- Entering patient information into computer systems
- Preparing and maintaining medical charts
- Performing other administrative tasks as needed
Entry Level Medical Front Office Assistant, Mayo Clinic Rochester, Minnesota
February 2013 – January 2014
- Updating and filing patient medical records
- Greeting patients and visitors
- Answering phones and scheduling appointments
Education
Mayo Clinic School of Medicine, Rochester, Minnesota
Certified Phlebotomy Technician, January, 2012
Skills
Technical
Risk Management
Quality Assurance
Business Acumen
Reception
Computerized Medical Records
Data Entry
Microsoft Office
Professional Summary
Highly organized and detail-oriented Medical Front Office Assistant with a passion for providing excellent customer service. Possesses a comprehensive understanding of medical office procedures and protocols.
Employment history
Senior Medical Front Office Assistant, Mount Sinai Health System New York City, New York
November 2010 – Present
- Performing other administrative tasks as needed
- Verifying insurance coverage and collecting payments
- Answering phones and scheduling appointments
Associate Medical Front Office Assistant, Baylor Scott & White Health Dallas, Texas
April 2010 – October 2010
- Maintaining office supplies
- Handling billing inquiries
- Verifying insurance coverage and collecting payments
Junior Medical Front Office Assistant, Kaiser Permanente Oakland, California
November 2008 – March 2010
- Scheduling follow-up appointments
- Resolving customer service issues
- Processing insurance forms and authorizations
Education
University of Pennsylvania Perelman School of Medicine, Philadelphia, Pennsylvania
Doctor of Health Sciences, September, 2008
University of Pennsylvania Perelman School of Medicine, Philadelphia, Pennsylvania
Bachelor of Science in Occupational Therapy, September, 2004
Skills
Communication
Negotiation
Flexibility
Teamwork
Medical Terminology
Payment Posting
Computerized Medical Records
HIPAA Compliance
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medical front office assistant Job Descriptions; Explained
If you're applying for an medical front office assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
medical front office assistant
- Answered telephones, responded to and sent faxes.
- Handled patient appointment scheduling, improved patient satisfaction and provider’s productivity by contacting patient 24 hours in advance.
- Recorded and collected payments, e.g. copayment and patient balance.
- Ensured that documents are up to date, organized, and filed correctly.
- Promptly managed waiting room cleanliness.
medical front office assistant Job Skills
For an medical front office assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Computerized Medical Records
- Electronic Health Records
- Medical Terminology
- Medical Billing
- Scheduling Appointments
- Insurance Verification
- Coding
- HIPAA Compliance
- Medical Office Procedures
- Patient Registration
- Reception
- Telephone Etiquette
- Medical Receptionist
- Filing
- Payment Posting
- Customer Service
- Data Entry
- Medical Coding
- Insurance Claims
- Microsoft Office
- Medical Transcription.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your medical front office assistant Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Lou White
907 Greenwood Drive, Geuda Springs, KS 67051Employment history
Lead Medical Front Office Assistant, Cleveland Clinic Cleveland, Ohio
August 2017 – May 2022
- Answering phones and scheduling appointments
- Entering patient information into computer systems
- Preparing and maintaining medical charts
Medical Front Office Assistant, NYU Langone Health New York City, New York
August 2016 – July 2017
- Answering phones and scheduling appointments
- Completing paperwork for new patients
- Verifying insurance coverage and collecting payments
Jr. Medical Front Office Assistant, Baylor Scott & White Health Dallas, Texas
February 2016 – July 2016
- Performing other administrative tasks as needed
- Updating and filing patient medical records
- Greeting patients and visitors
Education
Harvard Medical School, Boston, Massachusetts
Certified Sterile Processing Technician, December, 2015
Skills
Project Management
Business Acumen
Reliability
Negotiation
Reception
Scheduling Appointments
Coding
Filing
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your medical front office assistant Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Professional Summary
Highly organized and detail-oriented Medical Front Office Assistant with extensive experience in the medical field. Proven track record of providing excellent customer service and administrative support to medical teams.
Employment history
Lead Medical Front Office Assistant, Baylor Scott & White Health Dallas, Texas
April 2012 – Present
- Answering phones, and scheduling appointments
- Processing insurance forms, and authorizations
- Completing paperwork, for new patients
Medical Front Office Assistant, Johns Hopkins Medicine Baltimore, Maryland
April 2011 – March 2012
- Completing paperwork for new patiants
- Performing other administratve task's as needed
- Handling billin inquirys
Junior Medical Front Office Assistant, Mount Sinai Health System New York City, New York
October 2010 – March 2011
- "I saw the man with binoculars
- I saw the man with binoculars.
Education
University of Washington School of Medicine, Seattle, Washington
Doctor of Public Health, August, 2010
University of Washington School of Medicine, Seattle, Washington
Bachelor of Science in Biomedical Engineering, August, 2006
Skills
Professionalism
Decision Making
Collaboration
Collaboration
Data Entry
Electronic Health Records
Medical Transcription.
Medical Billing
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
medical front office assistant Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an medical front office assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Medical Front Office Assistant
Cleveland Clinic
Cleveland, Ohio
Cleveland Clinic
Cleveland, Ohio
Esteemed Recruitment Team
I am a results-driven Medical Front Office Assistant with 15 years of experience in the Medical field. I am excited to submit my application for the Chief Medical Front Office Assistant role at Cleveland Clinic, where I believe I can make a valuable contribution to your team.
Growing up, I always had a fascination with Nursing. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.
Thank you for considering my application for the Chief Medical Front Office Assistant role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.
Your time is appreciated,
Steve Davis
973-223-0461
[email protected]
Steve Davis
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.