5 Amazing manager of operations Resume Examples (Updated 2023) + Skills & Job Descriptions

manager of operations

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manager of operations: Resume Samples & Writing Guide

Employment history

Chief Manager Of Operations, PwC New York City, New York

May 2017 – Present

Analyze data to identify trends and opportunities
Establish and maintain positive relationships with customers and vendors
Implement process improvement initiatives

Associate Manager Of Operations, PwC New York City, New York

May 2016 – April 2017

Implement process improvement initiatives
Prepare reports and presentations for senior management
Monitor and analyze operational performance metrics

Jr. Manager Of Operations, Deloitte New York City, New York

November 2015 – April 2016

Evaluate and improve existing processes
Oversee and coordinate all operational activities
Resolve operational issues in a timely manner

Education

University of Texas at Austin McCombs School of Business, Austin, Texas

Business Management Certificate, September, 2015

Skills

Decision Making

Adaptability

Presentation

Reporting

Innovation

Business Acumen

Financial Management

Troubleshooting

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Employment history

Senior Manager Of Operations, Microsoft Redmond, Washington

April 2022 – Present

Develop and implement policies and procedures
Implement process improvement initiatives
Develop and execute plans for new product launches

Associate Manager Of Operations, Accenture Chicago, Illinois

October 2020 – March 2022

Develop and execute plans for new product launches
Monitor and analyze operational performance metrics
Implement process improvement initiatives

Jr. Manager Of Operations, KPMG New York City, New York

May 2019 – September 2020

Develop and execute plans for new product launches
Ensure compliance with applicable laws and regulations
Evaluate and improve existing processes

Education

Stanford Graduate School of Business, Stanford, California

Bachelor of Arts in Business Analytics, March, 2019

Skills

Process Improvement

Visualization

Reporting

Customer Service

Computer Literacy

Data Analysis

Database Management

Quality Assurance

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Professional Summary

A highly experienced manager of operations with a proven track record of success in business management. Experienced in streamlining processes, improving efficiency, and driving growth through innovative solutions.

Employment history

Chief Manager Of Operations, PwC New York City, New York

November 2012 – Present

Develop and manage budgets and resources
Develop and implement operational strategies and plans
Establish and maintain positive relationships with customers and vendors

Associate Manager Of Operations, KPMG New York City, New York

November 2011 – October 2012

Resolve operational issues in a timely manner
Develop and implement policies and procedures
Manage day-to-day operations of the business

Entry Level Manager Of Operations, Bain & Company Boston, Massachusetts

November 2010 – October 2011

Evaluate and improve existing processes
Resolve operational issues in a timely manner
Manage day-to-day operations of the business

Education

University of Pennsylvania, Philadelphia, Pennsylvania

Master of Science in Business Analytics, October, 2010

University of Pennsylvania, Philadelphia, Pennsylvania

Bachelor of Arts in Business Management, October, 2006

Skills

Planning

Time Management

Troubleshooting

Project Management

Technical

Strategic Thinking

Business Acumen

Documentation

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Professional Summary

Dynamic and results-driven Manager Of Operations with extensive experience in business management. Proven ability to lead teams, develop strategies, and implement solutions to drive organizational success.

Employment history

Chief Manager Of Operations, Oracle Redwood Shores, California

August 2010 – Present

Establish and maintain positive relationships with customers and vendors
Manage day-to-day operations of the business
Oversee and coordinate all operational activities

Associate Manager Of Operations, McKinsey & Company New York City, New York

February 2010 – July 2010

Ensure compliance with applicable laws and regulations
Implement process improvement initiatives
Develop and implement policies and procedures

Entry Level Manager Of Operations, KPMG New York City, New York

July 2009 – January 2010

Develop and implement operational strategies and plans
Monitor and analyze operational performance metrics
Manage day-to-day operations of the business

Education

Harvard Business School, Boston, Massachusetts

Master of Science in Human Resources Management, June, 2009

Harvard Business School, Boston, Massachusetts

Bachelor of Business Administration, June, 2005

Skills

Networking

Adaptability

Critical Thinking

Attention to Detail

Reporting

Database Management

Documentation

Innovation

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Employment history

Chief Manager Of Operations, PwC New York City, New York

November 2023 – Present

Manage and motivate staff
Develop and implement policies and procedures
Monitor and analyze operational performance metrics

Manager Of Operations, Accenture Chicago, Illinois

November 2022 – October 2023

Resolve operational issues in a timely manner
Oversee and coordinate all operational activities
Analyze data to identify trends and opportunities

Jr. Manager Of Operations, Microsoft Redmond, Washington

May 2021 – October 2022

Monitor and analyze operational performance metrics
Develop and manage budgets and resources
Implement process improvement initiatives

Education

Columbia Business School, New York, New York

Doctor of Science in Human Resources Management, April, 2021

Columbia Business School, New York, New York

Bachelor of Arts in Business Analytics, April, 2017

Skills

Innovation

Visualization

Data Analysis

Adaptability

Financial Management

Data Analysis

Risk Management

Business Acumen

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manager of operations Job Descriptions; Explained

If you're applying for an manager of operations position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

manager of operations

In collaboration with the General Manager, develop and facilitate training programs for both public and private sector organizations.
Analyse skill gaps and performance improvement opportunities within our target markets at the widest level of engagement and coverage.
Research, develop and implement in consultation with managers high-quality contemporary training programs to meet organizational, department and participant needs.
Liaise with external training providers and educational institutions to identify appropriate external training solutions.
Provide support in the development, implementation of a corporate marketing plan, business development and operations.

manager of operations

Edited company website on WordPress to update information and create new events.
Manage cash and inventory using Office Excel spreadsheets to minimize losses.
Handled phone calls, e-mails, and voicemails to assist customers.
Created a manual in Office Word to train the person who would replace me.
Convince customers to purchase tickets and attraction passes.

senior manager of operations

Provided leadership on-site and remotely to a staff of fifty five to seventy five (55 -75) direct reports including supervisors, team leads, and front line associates.
Reduced staff turnover by 15% in 2017, bench marking a record-setting improvement in staff retention due to the success of employee-development and incentive programs.
Developed and lead a passionate and experienced Customer Service division that created and delivered an exceptional service experience.
Collaborated with other departments to integrate logistics with business systems and processes.
Prepared annual department budgets for approval to fund and increase operational efficiencies.
Defined and implemented quantitative performance measures to establish performance objectives to achieve department and corporate strategic goals.
Generated forecasts to determine future staffing needs utilizing predictive analytics applications.

manager of operations

Direct or coordinate the supportive services of the business.
Set goals and deadlines for the office.
Oversee the disposal of medical waste.
Artist management and productions for various clients.

manager of operations

Maintain metrics, reports, process documentation, across multiple groups.
Collaborate with other departments to solve client issues with business systems or processes.
Plan or implement improvements to internal or external systems or processes to improve client satisfaction
Submit project deliverables, ensuring adherence to quality

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manager of operations Job Skills

For an manager of operations position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Analysis
Project Management
Database Management
Risk Management
Quality Assurance
Troubleshooting
Technical
Computer Literacy
Business Acumen
Process Improvement
Financial Management
Visualization
Reporting
Strategic Thinking
Innovation
Accounting
Relationship Management
Training
Supervisory
Documentation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your manager of operations Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Manager Of Operations, Ernst & Young New York City, New York

March 2018 – Present

Develop and implement operational strategies and plans
Implement process improvement initiatives
Monitor and analyze operational performance metrics

Associate Manager Of Operations, Microsoft Redmond, Washington

March 2017 – February 2018

Monitor and analyze operational performance metrics
Analyze data to identify trends and opportunities
Manage day-to-day operations of the business

Entry Level Manager Of Operations, McKinsey & Company New York City, New York

March 2016 – February 2017

Education

University of California, Los Angeles Anderson School of Management, California

Financial Management Certificate, January, 2016

Skills

Coaching

Emotional Intelligence

Mentoring

Creativity

Business Acumen

Financial Management

Supervisory

Database Management

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your manager of operations Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Manager Of Operations, PwC New York City, New York

November 2018 – May 2022

Develop and implement policies and proceduers
Anaylze data to identify trends and opprotunities
Implemnet process improvement iniatitives

Manager Of Operations, PwC New York City, New York

June 2017 – October 2018

Reslove operational issues in a timely maner
Estblish and maintin positive relatioships with custmers and venders
Manage and motovate staff

Jr. Manager Of Operations, Microsoft Redmond, Washington

December 2015 – May 2017

Manege day-to-day operations of the bussiness
Oversee an coordiante all operational activites
Resolve operational isseus in a timely maner

Education

University of California, Los Angeles Anderson School of Management, California

Doctor of Science in Accounting, October, 2015

University of California, Los Angeles Anderson School of Management, California

Bachelor of Arts in Business Analytics, October, 2011

Skills

Leadership

Computer Literacy

Documentation

Adaptability

Project Management

Process Improvement

Risk Management

Innovation

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

manager of operations Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an manager of operations position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Manager Of Operations
KPMG
New York City, New York

To the respected KPMG Hiring Team

I am writing to express my interest in the Chief Manager Of Operations role at KPMG. As a Manager Of Operations with 8 years of experience in Business Management, I am confident that I have the necessary skills and expertise to succeed in this position.

Throughout my life, I have pursued my passion for Project Management and sought out opportunities to learn and grow. My experience in Business Management has given me valuable skills such as Decision Making and Adaptability that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Manager Of Operations to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Chief Manager Of Operations position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

Kind regards,
Ursula Baker
628-993-2035
[email protected]

Ursula Baker

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