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lobby attendant: Resume Samples & Writing Guide
Employment history
Junior Lobby Attendant, Choice Hotels International Rockville, Maryland
June 2022 – March 2023
- Provide information about the hotel, local attractions and services
- Manage cash and credit card transactions accurately and efficiently
- Maintain accurate records of guest interactions
Education
University of Houston, Houston, Texas
Doctor of Philosophy in Event Planning, April, 2022
University of Houston, Houston, Texas
Bachelor of Science in Event Planning, April, 2018
Skills
Risk Management
Research
Flexibility
Data Analysis
Food Preparation
Hotel Management
Problem Solving
Teamwork
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Employment history
Lead Lobby Attendant, Best Western Hotels & Resorts Phoenix, Arizona
July 2015 – Present
- Manage cash and credit card transactions accurately and efficiently
- Greet and welcome guests
- Handle guest complaints in a professional and courteous manner
Associate Lobby Attendant, Kimpton Hotels & Restaurants San Francisco, California
January 2014 – June 2015
- Monitor and maintain the cleanliness of the lobby and public areas
- Provide information about the hotel, local attractions and services
- Monitor and control access to the lobby
Junior Lobby Attendant, Accor Hotels Dallas, Texas
July 2013 – January 2014
- Respond to telephone inquiries in a professional and timely manner
- Monitor and control access to the lobby
- Handle guest complaints in a professional and courteous manner
Education
Pennsylvania State University, University Park, Pennsylvania
Food and Beverage Management, May, 2013
Skills
Database Management
Written Communication
Technical
Creativity
Hospitality Industry Knowledge.
Cleaning
Customer Service
Hotel Management
Employment history
Senior Lobby Attendant, Wyndham Hotels & Resorts Parsippany, New Jersey
May 2022 – Present
- Assist with luggage and other items as needed
- Answer inquiries from guests regarding hotel services and amenities
- Monitor the lobby and report any suspicious activity
Lobby Attendant, InterContinental Hotels Group Atlanta, Georgia
May 2021 – April 2022
- Monitor and control access to the lobby
- Provide information about the hotel, local attractions and services
- Ensure the safety and security of guests
Junior Lobby Attendant, Red Lion Hotels Corporation Spokane, Washington
October 2020 – April 2021
- Answer inquiries from guests regarding hotel services and amenities
- Assist with reservations, room changes, and other requests
- Monitor and maintain the cleanliness of the lobby and public areas
Education
University of Central Florida, Orlando, Florida
Bachelor of Science in Tourism and Hospitality Management, September, 2020
Skills
Supervisory
Quality Assurance
Mentoring
Creativity
Microsoft Office
Teamwork
Conflict Resolution
Inventory Management
Employment history
Senior Lobby Attendant, InterContinental Hotels Group Atlanta, Georgia
January 2015 – Present
- Provide information about the hotel, local attractions and services
- Assist with luggage and other items as needed
- Monitor and control access to the lobby
Associate Lobby Attendant, InterContinental Hotels Group Atlanta, Georgia
January 2014 – December 2014
- Monitor the lobby and report any suspicious activity
- Answer inquiries from guests regarding hotel services and amenities
- Assist with reservations, room changes, and other requests
Junior Lobby Attendant, Choice Hotels International Rockville, Maryland
January 2013 – December 2013
- Manage cash and credit card transactions accurately and efficiently
- Respond to telephone inquiries in a professional and timely manner
- Assist with check-in and check-out processes
Education
Texas Tech University, Lubbock, Texas
Bachelor of Science in Tourism and Travel Management, November, 2012
Skills
Quality Assurance
Professionalism
Database Management
Flexibility
POS Systems
Problem Solving
Time Management
Hospitality Industry Knowledge.
Employment history
Junior Lobby Attendant, Choice Hotels International Rockville, Maryland
March 2022 – December 2022
- Greet and welcome guests
- Respond to telephone inquiries in a professional and timely manner
- Assist with check-in and check-out processes
Education
Cornell University, Ithaca, New York
Room Service Management, January, 2022
Skills
Troubleshooting
Quality Assurance
Stress Management
Negotiation
Hospitality Industry Knowledge.
Communication Skills
Time Management
Food Preparation
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lobby attendant Job Descriptions; Explained
If you're applying for an lobby attendant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
lobby attendant
- Administered cleaning public space areas per preset standards and procedures.
- Ensured to empty wastebaskets, ash urns and transport other trash and waste to disposal areas and change light bulbs in public space light fixtures.
- Maintained cleaning equipment to be in working condition.
- Reported maintenance problems immediately.
- Followed established chemical procedures; safety; Lost and Found procedures; and energy conservation guidelines.
- Provided assistance to housekeeping areas including cleaning rooms and stripping linens.
2
lobby attendant
- Acted as the first point of contact to customers
- Greeted customers and gave instant service
- Responded to guests issues/concerns quickly and in a timely fashion
- Handled both cash and card payments
- Kept work space organized and clean
- Helped set up the work place for opening
- Ushered for events held
3
lobby attendant
- Report any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manager, Floor Leads and the Housekeeping office coordinator
- Clean all lamps, light fixtures and light switches; check for proper working conditions
- Organize work duty priorities
- Review assignment sheet and update completed assignments. Check with Managers and Housekeeping office for additional assignments throughout the shift
- Remove dust, grease and smears from house phones and re-position properly
- Turn over any lost and found items to the housekeeping office
- Ensure nothing is stored in stairwells, if it is, remove immediately
4
lobby attendant
- Keeps all lobbies and public area facilities such as lobby restrooms, telephone area, business center, and the front desk, and portico, lobby lounge in neat and clean conditions.
- Cleans and maintains all lobbies and public restrooms.
- Sweeps and mopes carpets, and lobby entrance.
- Listen to customer requests, referring to directories to answer questions and provide telephone information.
5
lobby attendant
- Greeted customer’s with a smile;delivered orders to patrons’s cars at curbside with courtesy.
- Responsible for maintainig cleanliness and sanitation levels of front lobby area and public restrooms.
- Assisted crew members as needed to expedite customer orderd during busy service periods.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms so that health standards are met.
lobby attendant Job Skills
For an lobby attendant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Cash Handling
- POS Systems
- Inventory Management
- Housekeeping
- Food Preparation
- Sanitation
- Cleaning
- Customer Service
- Safety Procedures
- Hotel Management
- Scheduling
- Teamwork
- Conflict Resolution
- Time Management
- Problem Solving
- Interpersonal Skills
- Communication Skills
- Microsoft Office
- Hospitality Industry Knowledge.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your lobby attendant Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Yolanda Coleman
34 Sunset Drive, Gilberton, PA 17934Professional Summary
A highly motivated hospitality professional with experience as a Lobby Attendant. Possesses excellent customer service skills, a keen eye for detail, and the ability to multi-task in a fast-paced environment.
Employment history
Chief Lobby Attendant, Wyndham Hotels & Resorts Parsippany, New Jersey
August 2009 – Present
- Greet annd welcome guests
- Assist witth special events and functions
- Monitor annd control access to the lobby
Lobby Attendant, Hyatt Hotels Corporation Chicago, Illinois
January 2009 – July 2009
- Assist with special events and functions
- Answer inquirys from guests regarding hotel services and amenitie
- Assist with luggages and other items as needed.
Jr. Lobby Attendant, Choice Hotels International Rockville, Maryland
July 2008 – December 2008
- Respond to telephone inquirys in a professional and timely maner
- Assist with check-in and check-out proccesses
- Maintain acurate records of guest interations
Education
University of South Carolina, Columbia, South Carolina
Master of Science in Hospitality and Tourism Administration, May, 2008
University of South Carolina, Columbia, South Carolina
Bachelor of Arts in Hotel and Restaurant Management, May, 2004
Skills
Teamwork
Stress Management
Negotiation
Troubleshooting
Food Preparation
Interpersonal Skills
Customer Service
Cleaning
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
How to Optimize Your lobby attendant Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Lobby Attendant, Marriott International Bethesda, Maryland
April 2018 – May 2022
- Answer inquiries from guests regarding hotel services and amenities
- Ensure the safety and security of guests
- Respond to telephone inquiries in a professional and timely manner
Associate Lobby Attendant, Best Western Hotels & Resorts Phoenix, Arizona
May 2017 – April 2018
- Monitor and control access to the lobby
- Assist with check-in and check-out processes
- Assist with reservations, room changes, and other requests
Entry Level Lobby Attendant, Best Western Hotels & Resorts Phoenix, Arizona
May 2016 – April 2017
Education
University of South Carolina, Columbia, South Carolina
Bachelor of Science in Event Planning, March, 2016
Skills
Business Acumen
Planning
Collaboration
Risk Management
Inventory Management
Microsoft Office
Housekeeping
Customer Service
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
lobby attendant Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an lobby attendant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Associate Lobby Attendant
Accor Hotels
Dallas, Texas
Accor Hotels
Dallas, Texas
Esteemed Recruitment Team
I am writing to express my interest in the Associate Lobby Attendant role at Accor Hotels. As a Lobby Attendant with 1 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.
My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Accor Hotels. I am eager to join a team that shares my values and work towards a common goal.
I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.
Kindest regards,
Mike Turner
758-789-0995
[email protected]
Mike Turner
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.