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housekeeping manager: Resume Samples & Writing Guide

Ernest Hawkins

119 Greenwood Avenue, Beaumont, CA 92223
[email protected]
799-684-1705

Employment history

Chief Housekeeping Manager, InterContinental Hotels Group Atlanta, Georgia
January 2017 – Present
  • Resolve customer complaints and ensure guest satisfaction
  • Monitor and review the performance of housekeeping staff
  • Ensure compliance with health and fire regulations
Associate Housekeeping Manager, Marriott International Bethesda, Maryland
June 2016 – December 2016
  • Prepare and submit budget proposals
  • Monitor and control department expenses
  • Resolve customer complaints and ensure guest satisfaction
Entry Level Housekeeping Manager, Wyndham Hotels & Resorts Parsippany, New Jersey
January 2015 – June 2016
  • Monitor and review the performance of housekeeping staff
  • Ensure adherence to safety and sanitation standards
  • Monitor supply inventories and order new items as needed

Education

Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Tourism and Travel Management, November, 2014

Skills

Communication
Adaptability
Accounting
Negotiation
Housekeeping Systems
Laundry
Room Service
Housekeeping Supplies

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Luke Moore

708 Woodland Court, Racine, WI 53403
[email protected]
877-117-3102

Employment history

Entry Level Housekeeping Manager, InterContinental Hotels Group Atlanta, Georgia
November 2021 – August 2022
  • Ensure adherence to safety and sanitation standards
  • Monitor supply inventories and order new items as needed
  • Schedule staff shifts and assign duties

Education

Texas Tech University, Lubbock, Texas
Doctor of Philosophy in Hospitality and Tourism Administration, September, 2021
Texas Tech University, Lubbock, Texas
Bachelor of Science in Event Planning, September, 2017

Skills

Customer Service
Adaptability
Adaptability
Computer Literacy
Guest Services
Cleaning Supplies
Housekeeping Scheduling
Laundry

Zack Long

603 Valley View Avenue, Kingsbury, IN 46350
[email protected]
944-786-5133

Employment history

Chief Housekeeping Manager, Marriott International Bethesda, Maryland
September 2015 – Present
  • Monitor supply inventories and order new items as needed
  • Maintain records of room availability and rates
  • Inspect rooms and common areas to ensure they meet quality standards
Housekeeping Manager, Hilton Hotels & Resorts McLean, Virginia
April 2014 – August 2015
  • Resolve customer complaints and ensure guest satisfaction
  • Ensure compliance with health and fire regulations
  • Prepare and submit budget proposals
Junior Housekeeping Manager, Best Western Hotels & Resorts Phoenix, Arizona
April 2013 – March 2014
  • Maintain records of room availability and rates
  • Monitor supply inventories and order new items as needed
  • Resolve customer complaints and ensure guest satisfaction

Education

University of Houston, Houston, Texas
Doctor of Philosophy in Hospitality and Tourism Management, February, 2013
University of Houston, Houston, Texas
Bachelor of Science in Hospitality Business Management, February, 2009

Skills

Database Management
Presentation
Documentation
Relationship Management.
Hospitality Standards
Multi-tasking
Housekeeping Systems
Maintenance Procedures

Percy Benson

864 Fernwood Drive, South Yarmouth, MA 02664
[email protected]
983-468-3672

Employment history

Junior Housekeeping Manager, Best Western Hotels & Resorts Phoenix, Arizona
August 2021 – May 2022
  • Ensure adherence to safety and sanitation standards
  • Inspect rooms and common areas to ensure they meet quality standards
  • Supervise and coordinate activities of housekeeping staff

Education

University of Houston, Houston, Texas
Doctor of Philosophy in Event Planning, June, 2021
University of Houston, Houston, Texas
Bachelor of Science in Tourism and Travel Management, June, 2017

Skills

Quality Assurance
Professionalism
Presentation
Planning
Housekeeping
Inventory Management
Hospitality Experience
Cleaning Supplies

Gordon Coleman

974 Holly Avenue, Mercer, ND 58559
[email protected]
951-734-9245

Professional Summary

 A highly motivated and organized professional with extensive experience in hospitality housekeeping management. Proven track record of effectively leading teams and providing exceptional customer service. 

Employment history

Lead Housekeeping Manager, Hilton Hotels & Resorts McLean, Virginia
June 2014 – Present
  • Monitor and control department expenses
  • Inspect rooms and common areas to ensure they meet quality standards
  • Monitor supply inventories and order new items as needed
Housekeeping Manager, Hyatt Hotels Corporation Chicago, Illinois
November 2013 – May 2014
  • Resolve customer complaints and ensure guest satisfaction
  • Prepare and submit budget proposals
  • Inspect rooms and common areas to ensure they meet quality standards
Jr. Housekeeping Manager, Best Western Hotels & Resorts Phoenix, Arizona
June 2012 – October 2013
  • Monitor and control department expenses
  • Ensure compliance with health and fire regulations
  • Prepare and submit reports on staff performance and progress

Education

University of Nevada, Las Vegas, Nevada
Event Planning, April, 2012

Skills

Time Management
Process Improvement
Self-Motivation
Emotional Intelligence
Hospitality Experience
Inspections
Multi-tasking
Linen Management

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housekeeping manager Job Descriptions; Explained

If you're applying for an housekeeping manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

6

housekeeping manager

  • Establish and maintain relationships with business representatives providing needed supplies to ensure best prices are obtained.
  • Supervise housekeeping staff.
  • Manage supplies for housekeeping at Atrium and Arches, also ordering some supplies for kitchen and nursing department, keeping all requisitions, delivery slips and invoices organized and submitted to finance in a timely manner.
  • Respond to requests for needed items or repairs.
  • Work on the floor daily.
7

housekeeping manager

  • Prepare room allocations and requirements for daily housekeeping.
  • Establish work schedules for staff, according to workload, and room availability.
  • Inspect rooms,  to ensure that they conform to customer requirements. 
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. 
  • Perform general duties, such as supervision, training, and scheduling.
8

housekeeping manager

  • Ensured housekeeping service remained in alignment with management, maintenance and other departmental directives; interacted with departmental managers to assure customer service excellence.
  • Coordinate work activities among departments.Assigned housekeepers to their designated work areas for the day
  • Purchased housekeeping supplies and equipment, took periodic inventories, screened applicants, trained new employees, and recommended dismissals
  • Supervised housekeeping monitored the appearance and performance of the staff.Created schedules and special projects as needed
  • Inspected the work of the housekeeping staff to make sure that they were properly cleaning.
  • Communicated to staff about issues and concerns from the guest to continue to provide an excellent experience.
9

housekeeping manager

  • Reviewed employees performance and devised improvement plans.
  • Placed staff on specific shifts based on abilities and and daily requirements.
  • Managed team of 30+ during peak season
  • Did all housekeeping ordering which included guest toiletries, and cleaning products and linen ordering
  • Monthly inventory and shift reports and weekly schedules
10

housekeeping manager

  • This Hotel is with 232 Guest Rooms and 10 F&B Outlets, working from Pre-opeing of hotel.
  • Delegated tasks to capable employees to efficiently manage resources.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Procured vendor pricing from multiple supplier to ensure consistent cost-saving purchases.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Initiated two key partnerships which resulted in 54% revenue growth.

housekeeping manager Job Skills

For an housekeeping manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Housekeeping
  • Cleaning
  • Inventory Management
  • Safety Procedures
  • Hospitality Standards
  • Guest Relations
  • Guest Services
  • Hospitality Experience
  • Housekeeping Equipment
  • Housekeeping Supplies
  • Cleaning Supplies
  • Sanitation Protocols
  • Linen Management
  • Room Service
  • Multi-tasking
  • Inspections
  • Quality Control
  • Laundry
  • Housekeeping Systems
  • Housekeeping Scheduling
  • Maintenance Procedures

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your housekeeping manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Earl Griffin

335 Evergreen Avenue, Ambler, AK 99786

Employment history

Jr. Housekeeping Manager, InterContinental Hotels Group Atlanta, Georgia
November 2021 – August 2022

Education

University of Nevada, Las Vegas, Nevada
Doctor of Philosophy in Hospitality Business Management, September, 2021
University of Nevada, Las Vegas, Nevada
Bachelor of Science in Hospitality Management, September, 2017

Skills

Research
Planning
Communication
Collaboration
Sanitation Protocols
Laundry
Safety Procedures
Inventory Management

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights
  • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
  • Keep job descriptions short but don't just list your jobs.
  • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your housekeeping manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Zack Ingram

286 Countryside Drive, Tschetter Colony, SD 57052
[email protected]
941-627-7921

Employment history

Senior Housekeeping Manager, Red Lion Hotels Corporation Spokane, Washington
June 2015 – May 2022
  • Train and evaulate housekeping staff
  • Schedual staff shfits and assign dutys
  • Prepaire and submite budget proposlas
Housekeeping Manager, Marriott International Bethesda, Maryland
December 2013 – May 2015
  • Train and evaluatte housekeping staff
  • Supervise and coordiante activites of housekeping staff
  • Monitor and controll department expenses.
Junior Housekeeping Manager, Kimpton Hotels & Restaurants San Francisco, California
June 2013 – November 2013
  • Moniter and controll department expences
  • Develope and implement housekeeping policys and proceduers
  • Ensure adhearance to safety and sanitaion standards.

Education

University of South Carolina, Columbia, South Carolina
Bachelor of Science in Culinary Arts, April, 2013

Skills

Organization
Professionalism
Emotional Intelligence
Stress Management
Hospitality Experience
Maintenance Procedures
Housekeeping Scheduling
Guest Relations

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights
  • When explaining gaps in your employment section, start by being honest.
  • Elaborate on the gap and show that you never stopped learning.
  • Explain and elaborate any gap in your work history by highlighting new skills.

housekeeping manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an housekeeping manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Ernest
Hawkins

[email protected]
799-684-1705
119 Greenwood Avenue, Beaumont, CA
92223

Chief Housekeeping Manager
Best Western Hotels & Resorts
Phoenix, Arizona

Greetings Best Western Hotels & Resorts Recruitment Team


I am a passionate Housekeeping Manager with 8 years of experience in Hospitality. I am excited to submit my application for the Chief Housekeeping Manager position at Best Western Hotels & Resorts, where I believe my skills and expertise would be a great asset to your team.


Growing up, I always had a fascination with Customer Service. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.


Thank you for considering my application for the Chief Housekeeping Manager position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.


Kindest regards,
Ernest Hawkins
799-684-1705
[email protected]

Ernest Hawkins






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.