5 Amazing hospitality supervisor Resume Examples (Updated 2023) + Skills & Job Descriptions

hospitality supervisor

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hospitality supervisor: Resume Samples & Writing Guide

Professional Summary

A hospitality professional with extensive knowledge and expertise in the field. Proven ability to provide excellent customer service, manage staff and operations, and ensure high standards of service delivery.

Employment history

Lead Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California

February 2013 – Present

Manage daily operations of the hospitality department
Train and develop staff to meet departmental goals
Analyze customer feedback and suggest improvements

Hospitality Supervisor, Best Western Hotels & Resorts Phoenix, Arizona

February 2012 – January 2013

Manage daily operations of the hospitality department
Monitor inventory and order supplies as needed
Prepare and manage departmental budgets

Junior Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California

July 2011 – January 2012

Manage daily operations of the hospitality department
Develop and implement policies and procedures
Supervise staff and ensure quality customer service

Education

University of Nevada, Las Vegas, Nevada

Bachelor of Science in Hospitality and Tourism Management, June, 2011

Skills

Negotiation

Technical

Flexibility

Business Acumen

Food Preparation

Hospitality Software

Team Building

Menu Planning

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Employment history

Chief Hospitality Supervisor, Accor Hotels Dallas, Texas

August 2017 – Present

Prepare and manage departmental budgets
Train and develop staff to meet departmental goals
Monitor staff performance and provide feedback

Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California

August 2016 – July 2017

Resolve customer complaints in a professional manner
Ensure compliance with safety and sanitation standards
Develop and implement policies and procedures

Jr. Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California

March 2015 – July 2016

Create and implement staff schedules
Train and develop staff to meet departmental goals
Ensure compliance with safety and sanitation standards

Education

University of South Carolina, Columbia, South Carolina

Master of Science in Hospitality Management, January, 2015

University of South Carolina, Columbia, South Carolina

Bachelor of Science in Event Planning, January, 2011

Skills

Relationship Management.

Innovation

Strategic Thinking

Troubleshooting

Food Preparation

Scheduling

Cost Control

Catering

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Employment history

Lead Hospitality Supervisor, Wyndham Hotels & Resorts Parsippany, New Jersey

September 2022 – Present

Resolve customer complaints in a professional manner
Monitor staff performance and provide feedback
Supervise staff and ensure quality customer service

Hospitality Supervisor, Choice Hotels International Rockville, Maryland

March 2021 – August 2022

Develop and implement policies and procedures
Monitor customer satisfaction and take corrective action
Prepare and manage departmental budgets

Entry Level Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California

March 2020 – February 2021

Manage daily operations of the hospitality department
Create and implement staff schedules
Monitor staff performance and provide feedback

Education

Johnson & Wales University, Providence, Rhode Island

Master of Science in Event Planning, February, 2020

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Hospitality and Tourism Administration, February, 2016

Skills

Attention to Detail

Training

Conflict Resolution

Innovation

Sanitation

Hospitality Industry Knowledge

Customer Service

Event Planning

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Professional Summary

Highly motivated Hospitality Supervisor with extensive experience in the hospitality industry. Proven track record of providing outstanding customer service and creating a positive, professional atmosphere for guests.

Employment history

Senior Hospitality Supervisor, Hyatt Hotels Corporation Chicago, Illinois

October 2014 – Present

Resolve customer complaints in a professional manner
Create and implement staff schedules
Prepare and manage departmental budgets

Associate Hospitality Supervisor, Red Lion Hotels Corporation Spokane, Washington

October 2013 – September 2014

Maintain records of staff attendance and performance
Create and implement staff schedules
Prepare and manage departmental budgets

Jr. Hospitality Supervisor, Wyndham Hotels & Resorts Parsippany, New Jersey

May 2012 – October 2013

Develop and implement policies and procedures
Train and develop staff to meet departmental goals
Assist in planning and coordinating events

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Event Planning, March, 2012

Skills

Relationship Management.

Creativity

Presentation

Decision Making

Cost Control

Budgeting

Staff Training

Hotel Management

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Professional Summary

Highly experienced hospitality supervisor with a proven track record of providing outstanding customer service and managing operations in a fast-paced environment. Skilled in developing and maintaining relationships with clients and staff to ensure a positive guest experience.

Employment history

Lead Hospitality Supervisor, Choice Hotels International Rockville, Maryland

August 2013 – Present

Monitor staff performance and provide feedback
Create and implement staff schedules
Ensure compliance with all applicable laws and regulations

Associate Hospitality Supervisor, Wyndham Hotels & Resorts Parsippany, New Jersey

September 2012 – August 2013

Ensure compliance with safety and sanitation standards
Analyze customer feedback and suggest improvements
Monitor staff performance and provide feedback

Entry Level Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California

March 2011 – August 2012

Monitor customer satisfaction and take corrective action
Supervise staff and ensure quality customer service
Develop and implement policies and procedures

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Event Planning, January, 2011

Skills

Adaptability

Negotiation

Written Communication

Relationship Management.

Hospitality Technology

Food Safety

Cost Control

Team Building

Use This hospitality supervisor Resume Template

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hospitality supervisor Job Descriptions; Explained

If you're applying for an hospitality supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

hospitality supervisor

Resolve problems concerning team mates, or customer issues in a fast timely manner.
Collaborate with other departments to integrate logistics with order management, accounting, or shipping. reports, process documentation, customer service logs, or training or safety records.
Test equipment to ensure proper operation programs.
Ensure all policies are fallowed and enforced through the handbook guidelines.

hospitality supervisor Job Skills

For an hospitality supervisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Catering
Food Preparation
Menu Planning
Food Safety
Sanitation
Beverage Management
Cost Control
Inventory Management
Hotel Management
Customer Service
Sales
Event Planning
Budgeting
Scheduling
Staff Training
Hospitality Law
Hospitality Software
Hospitality Technology
Hospitality Industry Knowledge
Team Building
Hospitality Industry Trends.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your hospitality supervisor Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Hospitality Supervisor, Hilton Hotels & Resorts McLean, Virginia

January 2018 – May 2022

Assist in planning and coordinating events
Resolve customer complaints in a professional manner
Monitor inventory and order supplies as needed

Associate Hospitality Supervisor, Marriott International Bethesda, Maryland

July 2017 – December 2017

Assist in planning and coordinating events
Ensure compliance with all applicable laws and regulations
Supervise staff and ensure quality customer service

Junior Hospitality Supervisor, Best Western Hotels & Resorts Phoenix, Arizona

July 2016 – June 2017

Maintain records of staff attendance and performance
Resolve customer complaints in a professional manner
Assist in planning and coordinating events

Education

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Science in Tourism and Travel Management, May, 2016

Skills

Creativity

Database Management

Social Media

Business Acumen

Hospitality Software

Hospitality Law

Scheduling

Food Safety

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your hospitality supervisor Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Hospitality Supervisor, Best Western Hotels & Resorts Phoenix, Arizona

September 2018 – Present

Mointor staff performance and provide feedback
Mointor customer satisfaction and take corrective action
Create and implemet staff schedules

Hospitality Supervisor, Hilton Hotels & Resorts McLean, Virginia

September 2017 – August 2018

Create and implement staff schedules
Prepare and manage departmental budgets's
Monitor customer satisfaction and take corrective action's

Entry Level Hospitality Supervisor, Marriott International Bethesda, Maryland

September 2016 – August 2017

"My family and I went to the beach yesturday."
My famly and I went to the beach yesturday.

Education

Texas Tech University, Lubbock, Texas

Doctor of Philosophy in Tourism and Hospitality Management, July, 2016

Texas Tech University, Lubbock, Texas

Bachelor of Arts in Hotel and Restaurant Management, July, 2012

Skills

Strategic Thinking

Critical Thinking

Professionalism

Stress Management

Hospitality Law

Hospitality Technology

Staff Training

Food Preparation

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

hospitality supervisor Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an hospitality supervisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Hospitality Supervisor
Best Western Hotels & Resorts
Phoenix, Arizona

To the respected Best Western Hotels & Resorts Hiring Team

I am writing to express my interest in the Lead Hospitality Supervisor position at Best Western Hotels & Resorts. As a Hospitality Supervisor with 12 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.

As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Hospitality Technology to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.

Thank you for considering my application for the Lead Hospitality Supervisor position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Cordially,
William Adams
638-716-8646
adamswilliam@yahoo.com

William Adams

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