5 Amazing director of housekeeping Resume Examples (Updated 2023) + Skills & Job Descriptions

Ready to take the next step in your housekeeping career? Thinking about moving into management? You'll need a director of housekeeping resume that highlights your experience and leadership skills and leaves no doubt about your qualifications. A lot of factors go into making you a great job candidate, from your previous work experience to your management expertise and communication skills. A great resume will showcase all your strongest qualifications and most relevant experience in a way that is clear and accessible to busy hiring officials. You want readers to quickly understand why you're the type of applicant that deserves more attention, and our resume sample and other expert writing tips will give you the tools to write an excellent resume with confidence. When you're busy looking for job openings, networking in your field, and polishing your interview skills, writing a great resume can feel overwhelming. Let our professional guidance and resume example ease your stress by making the writing process a little easier.

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director of housekeeping: Resume Samples & Writing Guide

Employment history

Lead Director Of Housekeeping, Kimpton Hotels & Restaurants San Francisco, California

November 2017 – Present

Monitor inventories of supplies and equipment
Supervise and train housekeeping staff
Respond to guest inquiries and resolve guest complaints

Associate Director Of Housekeeping, Red Lion Hotels Corporation Spokane, Washington

June 2016 – October 2017

Develop and implement a preventative maintenance program
Supervise and train housekeeping staff
Inspect guest rooms, public areas, and back-of-the-house areas to ensure they meet standards of cleanliness

Entry Level Director Of Housekeeping, Hilton Hotels & Resorts McLean, Virginia

December 2014 – May 2016

Coordinate housekeeping services with other departments
Monitor and evaluate housekeeping staff performance
Supervise and train housekeeping staff

Education

University of Houston, Houston, Texas

Bachelor of Science in Event Planning, November, 2014

Skills

Mentoring

Financial Management

Technical

Customer Service

Team Building

Cleaning Protocols

Operations Management

Hazardous Material Handling

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Employment history

Jr. Director Of Housekeeping, Best Western Hotels & Resorts Phoenix, Arizona

July 2021 – May 2022

Coordinate housekeeping services with other departments
Monitor inventories of supplies and equipment
Inspect guest rooms, public areas, and back-of-the-house areas to ensure they meet standards of cleanliness

Education

University of San Francisco, San Francisco, California

Doctor of Philosophy in Hospitality Management, June, 2021

University of San Francisco, San Francisco, California

Bachelor of Science in Culinary Arts, June, 2017

Skills

Adaptability

Analytical

Decision Making

Creativity

Risk Management

Team Building

Housekeeping Management

Hazardous Material Handling

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Employment history

Lead Director Of Housekeeping, InterContinental Hotels Group Atlanta, Georgia

August 2018 – Present

Develop and implement housekeeping standards, procedures, and quality assurance programs
Respond to guest inquiries and resolve guest complaints
Ensure the highest standards of cleanliness, maintenance, and aesthetic appeal of all areas of the hotel

Associate Director Of Housekeeping, Best Western Hotels & Resorts Phoenix, Arizona

August 2017 – July 2018

Monitor inventories of supplies and equipment
Develop and implement energy conservation programs
Ensure compliance with health and safety regulations

Entry Level Director Of Housekeeping, Red Lion Hotels Corporation Spokane, Washington

January 2017 – July 2017

Manage housekeeping budget and monitor expenses
Ensure compliance with health and safety regulations
Supervise and train housekeeping staff

Education

San Diego State University, San Diego, California

Master of Science in Tourism and Travel Management, November, 2016

San Diego State University, San Diego, California

Bachelor of Science in Hospitality Business Management, November, 2012

Skills

Process Improvement

Collaboration

Quality Assurance

Teamwork

Hospitality Industry Knowledge

Staff Scheduling

Team Building

Public Relations

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Professional Summary

Highly organized and detail-oriented professional with extensive experience in the hospitality field, specializing in housekeeping operations. Proven track record of successfully managing teams, developing efficient processes, and ensuring the highest standards of cleanliness and customer satisfaction.

Employment history

Chief Director Of Housekeeping, Choice Hotels International Rockville, Maryland

June 2012 – Present

Monitor and evaluate housekeeping staff performance
Ensure that housekeeping staff adhere to company policies and procedures
Develop and implement housekeeping standards, procedures, and quality assurance programs

Director Of Housekeeping, Accor Hotels Dallas, Texas

December 2010 – May 2012

Monitor inventories of supplies and equipment
Maintain effective communication and working relationships with hotel staff
Monitor and evaluate housekeeping staff performance

Entry Level Director Of Housekeeping, InterContinental Hotels Group Atlanta, Georgia

July 2009 – November 2010

Manage housekeeping budget and monitor expenses
Ensure compliance with health and safety regulations
Prepare and submit reports to management

Education

Texas Tech University, Lubbock, Texas

Bachelor of Science in Tourism and Travel Management, May, 2009

Skills

Networking

Business Acumen

Written Communication

Negotiation

Operations Management

Inspection Procedures

Team Building

Budgeting

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Professional Summary

Highly experienced and organized Director of Housekeeping with a passion for providing exceptional hospitality services. Proven track record of successfully managing teams and delivering results in a fast-paced and demanding environment.

Employment history

Senior Director Of Housekeeping, Red Lion Hotels Corporation Spokane, Washington

December 2013 – Present

Coordinate housekeeping services with other departments
Inspect guest rooms, public areas, and back-of-the-house areas to ensure they meet standards of cleanliness
Respond to guest inquiries and resolve guest complaints

Director Of Housekeeping, Hyatt Hotels Corporation Chicago, Illinois

June 2013 – November 2013

Ensure the highest standards of cleanliness, maintenance, and aesthetic appeal of all areas of the hotel
Develop and implement energy conservation programs
Develop and implement housekeeping standards, procedures, and quality assurance programs

Junior Director Of Housekeeping, Choice Hotels International Rockville, Maryland

November 2012 – May 2013

Manage housekeeping budget and monitor expenses
Maintain effective communication and working relationships with hotel staff
Ensure that housekeeping staff adhere to company policies and procedures

Education

Johnson & Wales University, Providence, Rhode Island

Doctor of Philosophy in Tourism and Travel Management, October, 2012

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Hospitality Management, October, 2008

Skills

Written Communication

Mentoring

Risk Management

Leadership

Housekeeping Management

Hospitality Industry Knowledge

Public Relations

Hazardous Material Handling

Use This director of housekeeping Resume Template

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director of housekeeping Job Descriptions; Explained

If you're applying for an director of housekeeping position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

director of housekeeping

overlooking housekeeping department such as outside n inside areas of hotel
making sure all employees are in full uniform n ready to work
maintaining and ordering supplies, investigating complaints, supervising housekeepers n inspectors, as well as helping train new employees coming on board
checking all vacant rooms n making sure room is to standard for our coming guest.
aslo keeping up with maintenance n making sure rooms in out of order are being worked on n ready to be brought out in a timely manner.
working close with GM n front desk to better serve our guest n making sure all guest are satisfied with rooms
goals to better production, manufacturing Strong Team Effort, Minimizing mistakes for Best standards

director of housekeeping

interacting with guest and making them feel welcomed

director of housekeeping Job Skills

For an director of housekeeping position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Housekeeping Management
Inventory Management
Cleaning Protocols
Cleaning Scheduling
Safety Protocols
Hazardous Material Handling
Sanitation Standards
Customer Service
Budgeting
Staff Scheduling
Public Relations
Hospitality Industry Knowledge
Operations Management
Team Building
Cost Control
Conflict Resolution
Vendor Management
Inspection Procedures
Quality Assurance
Risk Management

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your director of housekeeping Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Director Of Housekeeping, InterContinental Hotels Group Atlanta, Georgia

April 2019 – May 2022

Maintain effective communication and working relationships with hotel staff
Inspect guest rooms, public areas, and back-of-the-house areas to ensure they meet standards of cleanliness
Manage housekeeping budget and monitor expenses

Associate Director Of Housekeeping, InterContinental Hotels Group Atlanta, Georgia

October 2018 – March 2019

Ensure compliance with health and safety regulations
Monitor and evaluate housekeeping staff performance
Ensure that housekeeping staff adhere to company policies and procedures

Junior Director Of Housekeeping, Accor Hotels Dallas, Texas

April 2017 – September 2018

Manage housekeeping budget and monitor expenses
Supervise and train housekeeping staff
Develop and implement energy conservation programs

Education

Cornell University, Ithaca, New York

Doctor of Philosophy in Hospitality Management, February, 2017

Cornell University, Ithaca, New York

Bachelor of Science in Event Planning, February, 2013

Skills

Networking

Strategic Thinking

Training

Supervisory

Inventory Management

Sanitation Standards

Public Relations

Customer Service

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your director of housekeeping Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

A highly experienced and organized Director of Housekeeping with a passion for providing outstanding hospitality services. Proven track record of managing large teams and ensuring exceptional customer satisfaction.

Employment history

Senior Director Of Housekeeping, Marriott International Bethesda, Maryland

March 2011 – Present

Ensure the higest standards of cleanliness, maintence, and esthetic appeal of all areas of the hotel
Develop and implement a preventive maintanance program
Respond too guest inquires and resolve guest compliants

Associate Director Of Housekeeping, Best Western Hotels & Resorts Phoenix, Arizona

March 2010 – February 2011

Develp and implement energy conservaton programms
Monitor inventoreys of supplies and equipmnet
Mnage housekeepng budget and monotor expenses

Junior Director Of Housekeeping, Hilton Hotels & Resorts McLean, Virginia

September 2009 – February 2010

"I like to sing in the shower"
I like too sing in the shower

Education

Pennsylvania State University, University Park, Pennsylvania

Bartending, July, 2009

Skills

Adaptability

Presentation

Adaptability

Emotional Intelligence

Cleaning Protocols

Cleaning Scheduling

Staff Scheduling

Conflict Resolution

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

director of housekeeping Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an director of housekeeping position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Director Of Housekeeping
Hyatt Hotels Corporation
Chicago, Illinois

To the Recruitment Team at Hyatt Hotels Corporation

I am a highly motivated Director Of Housekeeping with 9 years of experience in Hospitality. I am excited to submit my application for the Lead Director Of Housekeeping position at Hyatt Hotels Corporation, where I believe my skills and expertise would be an excellent fit.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Mentoring and Financial Management that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Hospitality to the role and contribute to your organization's success.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Cordially,
Jeff Carter
757-951-1029
carterjeff@aol.com

Jeff Carter

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