5 Amazing desktop technician Resume Examples (Updated 2023) + Skills & Job Descriptions

desktop technician

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desktop technician: Resume Samples & Writing Guide

Professional Summary

A highly experienced Desktop Technician with a proven track record of successful maintenance and repair of computer systems. Skilled in troubleshooting, problem solving and customer service.

Employment history

Chief Desktop Technician, Boeing Seattle, Washington

November 2013 – Present

Diagnose and resolve technical issues
Perform system upgrades
Test and evaluate new technology

Associate Desktop Technician, United Technologies Farmington, Connecticut

November 2012 – October 2013

Ensure security and privacy of networks and systems
Respond to service requests in a timely manner
Provide technical support and training

Junior Desktop Technician, Siemens Alpharetta, Georgia

May 2012 – October 2012

Provide technical support and training
Monitor system performance
Set up and maintain user workstations

Education

University of Wisconsin, Madison, Wisconsin

Bachelor of Refrigeration Technology, March, 2012

Skills

Innovation

Mentoring

Networking

Creativity

Data Recovery

Network Troubleshooting

System Monitoring

Customer Service

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Employment history

Senior Desktop Technician, ABB Cary, North Carolina

May 2020 – Present

Install and configure network and peripheral components
Provide technical support and training
Perform system upgrades

Desktop Technician, ABB Cary, North Carolina

November 2018 – April 2020

Install and configure network and peripheral components
Respond to service requests in a timely manner
Maintain and repair computer hardware and peripherals

Jr. Desktop Technician, ABB Cary, North Carolina

May 2018 – October 2018

Set up and maintain user workstations
Respond to service requests in a timely manner
Install and configure network and peripheral components

Education

University of California, Berkeley, California

Bachelor of Plumbing Technology, March, 2018

Skills

Professionalism

Communication

Customer Service

Research

System Diagnostics

Hardware Installation

Computer Security

Data Recovery

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Employment history

Senior Desktop Technician, Lockheed Martin Bethesda, Maryland

April 2020 – Present

Maintain and repair computer hardware and peripherals
Document system configurations and changes
Perform system upgrades

Desktop Technician, Northrop Grumman Falls Church, Virginia

April 2019 – March 2020

Set up and maintain user workstations
Perform system upgrades
Maintain and repair computer hardware and peripherals

Junior Desktop Technician, Siemens Alpharetta, Georgia

November 2017 – April 2019

Test and evaluate new technology
Troubleshoot hardware and software issues
Create user accounts and profiles

Education

University of Illinois, Champaign, Illinois

Electrical Maintenance and Repair, September, 2017

Skills

Planning

Computer Literacy

Organization

Self-Motivation

System Monitoring

Network Security

Data Recovery

Hardware Installation

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Employment history

Lead Desktop Technician, ABB Cary, North Carolina

March 2017 – Present

Maintain inventory of hardware and software
Diagnose and resolve technical issues
Ensure security and privacy of networks and systems

Associate Desktop Technician, Siemens Alpharetta, Georgia

August 2016 – February 2017

Set up and maintain user workstations
Document system configurations and changes
Perform system upgrades

Junior Desktop Technician, Northrop Grumman Falls Church, Virginia

March 2015 – July 2016

Ensure security and privacy of networks and systems
Test and evaluate new technology
Install and configure computer systems

Education

Purdue University, West Lafayette, Indiana

Doctor of Plumbing Technology, January, 2015

Purdue University, West Lafayette, Indiana

Bachelor of HVAC Technology, January, 2011

Skills

Coaching

Strategic Thinking

Collaboration

Quality Assurance

Troubleshooting

Computer Security

Software Installation

Virus Removal

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Employment history

Chief Desktop Technician, General Electric Schenectady, New York

February 2021 – Present

Provide technical support and training
Install and configure network and peripheral components
Install and configure computer systems

Desktop Technician, Northrop Grumman Falls Church, Virginia

August 2020 – January 2021

Document system configurations and changes
Set up and maintain user workstations
Install and configure computer systems

Entry Level Desktop Technician, General Electric Schenectady, New York

February 2019 – July 2020

Maintain inventory of hardware and software
Monitor system performance
Document system configurations and changes

Education

Arizona State University, Tempe, Arizona

Doctor of Industrial Technology, December, 2018

Arizona State University, Tempe, Arizona

Bachelor of Welding Technology, December, 2014

Skills

Troubleshooting

Supervisory

Customer Service

Social Media

Troubleshooting

Virus Removal

System Upgrades

Technical Support

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desktop technician Job Skills

For an desktop technician position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Hardware Installation
Software Installation
Troubleshooting
Networking
System Administration
Data Backup
System Diagnostics
Operating Systems
System Upgrades
Computer Repair
Printer Repair
Technical Support
Customer Service
Data Recovery
Computer Security
Virus Removal
System Monitoring
PC Maintenance
Network Security
Network Troubleshooting

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your desktop technician Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Desktop Technician, Northrop Grumman Falls Church, Virginia

February 2019 – May 2022

Monitor system performance
Install and configure network and peripheral components
Install and configure computer systems

Desktop Technician, Emerson Electric St. Louis, Missouri

February 2018 – January 2019

Provide technical support and training
Install and configure network and peripheral components
Monitor system performance

Entry Level Desktop Technician, ABB Cary, North Carolina

February 2017 – January 2018

Respond to service requests in a timely manner
Install and configure computer systems
Create user accounts and profiles

Education

University of Michigan, Ann Arbor, Michigan

Electrical Maintenance and Repair, December, 2016

Skills

Conflict Resolution

Reliability

Attention to Detail

Innovation

System Upgrades

Software Installation

Computer Security

Data Recovery

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your desktop technician Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Desktop Technician, Raytheon Waltham, Massachusetts

October 2021 – Present

Moniter system performance
Set-up and maintane user workstations
Maintane inventory of hardware and softwere

Desktop Technician, ABB Cary, North Carolina

April 2021 – September 2021

Mointor system performance
Perform systme upgrades
Docuement systme configurations and changes

Entry Level Desktop Technician, Honeywell Morristown, New Jersey

October 2019 – March 2021

"I love to go to the beach
It's a great way to relax
I love to go to the beach
It's a great way relax!

Education

Purdue University, West Lafayette, Indiana

Doctor of HVAC Technology, August, 2019

Purdue University, West Lafayette, Indiana

Bachelor of Welding Technology, August, 2015

Skills

Flexibility

Social Media

Attention to Detail

Reliability

Printer Repair

Computer Repair

Technical Support

Networking

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

desktop technician Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an desktop technician position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Desktop Technician
Siemens
Alpharetta, Georgia

Greetings Siemens Recruitment Team

I am a highly motivated Desktop Technician with 11 years of experience in Maintenance & Repair. I am excited to submit my application for the Chief Desktop Technician position at Siemens, where I believe my skills and expertise would be an excellent fit.

Throughout my life, I have pursued my passion for Automation and have gained experience in this field as a result. This experience has given me valuable skills such as Innovation and Mentoring, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Desktop Technician and help your organization achieve its well determined goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Thank you for your time and consideration,
Paul Quinn
658-275-3076
paul_quinn@protonmail.com

Paul Quinn

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