5 Amazing computer support technician Resume Examples (Updated 2023) + Skills & Job Descriptions

computer support technician

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computer support technician: Resume Samples & Writing Guide

Employment history

Senior Computer Support Technician, Siemens Alpharetta, Georgia

April 2020 – Present

Provide technical support to users
Perform system upgrades and maintenance
Perform data backups and disaster recovery operations

Computer Support Technician, Siemens Alpharetta, Georgia

November 2018 – March 2020

Ensure security and privacy of networks and systems
Troubleshoot hardware and software issues
Repair and maintain computer hardware and peripherals

Junior Computer Support Technician, Siemens Alpharetta, Georgia

May 2017 – October 2018

Repair and maintain computer hardware and peripherals
Maintain records of repairs and maintenance
Perform data backups and disaster recovery operations

Education

Purdue University, West Lafayette, Indiana

Master of Electrical Technology, April, 2017

Purdue University, West Lafayette, Indiana

Bachelor of Refrigeration Technology, April, 2013

Skills

Mentoring

Teamwork

Business Acumen

Public Speaking

Network Administration

System Security

Operating Systems

System Diagnostics

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Employment history

Jr. Computer Support Technician, Siemens Alpharetta, Georgia

June 2022 – March 2023

Ensure security and privacy of networks and systems
Troubleshoot hardware and software issues
Develop and implement IT policies and procedures

Education

Georgia Institute of Technology, Atlanta, Georgia

Doctor of Boiler Technology, April, 2022

Georgia Institute of Technology, Atlanta, Georgia

Bachelor of Electrical Technology, April, 2018

Skills

Written Communication

Teamwork

Project Management

Negotiation

Software Troubleshooting

Operating Systems

System Monitoring

Technical Support

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Professional Summary

A highly motivated and experienced Computer Support Technician with a passion for problem-solving and a commitment to providing top-notch maintenance and repair services. Proven ability to troubleshoot, repair, and maintain computer systems and networks.

Employment history

Lead Computer Support Technician, Siemens Alpharetta, Georgia

October 2013 – Present

Monitor system performance and troubleshoot issues
Repair and maintain computer hardware and peripherals
Set up user accounts and permissions

Computer Support Technician, Lockheed Martin Bethesda, Maryland

October 2012 – September 2013

Perform data backups and disaster recovery operations
Diagnose and resolve computer problems
Troubleshoot hardware and software issues

Entry Level Computer Support Technician, Northrop Grumman Falls Church, Virginia

October 2011 – September 2012

Repair and maintain computer hardware and peripherals
Maintain records of repairs and maintenance
Diagnose and resolve computer problems

Education

Purdue University, West Lafayette, Indiana

Master of Plumbing Technology, August, 2011

Purdue University, West Lafayette, Indiana

Bachelor of Electrical Technology, September, 2007

Skills

Project Management

Documentation

Coaching

Flexibility

Networking

System Administration

Operating Systems

Technical Support

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Employment history

Chief Computer Support Technician, General Electric Schenectady, New York

July 2018 – Present

Perform data backups and disaster recovery operations
Monitor system performance and troubleshoot issues
Install and configure computer systems

Computer Support Technician, ABB Cary, North Carolina

January 2017 – June 2018

Perform data backups and disaster recovery operations
Troubleshoot hardware and software issues
Repair and maintain computer hardware and peripherals

Jr. Computer Support Technician, United Technologies Farmington, Connecticut

August 2015 – December 2016

Provide technical support to users
Repair and maintain computer hardware and peripherals
Ensure security and privacy of networks and systems

Education

University of Michigan, Ann Arbor, Michigan

Automotive Maintenance and Repair, June, 2015

Skills

Accounting

Listening

Research

Flexibility

Technical Support

Network Troubleshooting

Data Backup

Network Security

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Employment history

Lead Computer Support Technician, Emerson Electric St. Louis, Missouri

November 2021 – Present

Monitor system performance and troubleshoot issues
Ensure security and privacy of networks and systems
Perform data backups and disaster recovery operations

Computer Support Technician, Honeywell Morristown, New Jersey

November 2020 – October 2021

Install and configure computer systems
Set up user accounts and permissions
Ensure security and privacy of networks and systems

Jr. Computer Support Technician, Lockheed Martin Bethesda, Maryland

November 2019 – October 2020

Set up user accounts and permissions
Install and troubleshoot network hardware and software
Create and maintain user documentation

Education

University of Wisconsin, Madison, Wisconsin

Master of Plumbing Technology, September, 2019

University of Wisconsin, Madison, Wisconsin

Bachelor of Automotive Technology, September, 2015

Skills

Creativity

Self-Motivation

Technical

Negotiation

Computer Hardware

System Administration

Software Installation

Networking

Use This computer support technician Resume Template

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computer support technician Job Descriptions; Explained

If you're applying for an computer support technician position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

computer support technician

Worked with Active Directory to build user accounts, reset passwords, unlock accounts
Provided PC and Mobile support, diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades to ensure optimal performance
Monitoring O365 resources for user access
Documented all inquiry activities in the appropriate reporting system (SERVICENOW) and update knowledge base document when needed

computer support technician Job Skills

For an computer support technician position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Network Administration
Troubleshooting
Computer Maintenance
Operating Systems
Computer Hardware
Software Installation
Technical Support
System Diagnostics
Networking
Data Backup
System Security
System Monitoring
Disaster Recovery
Network Security
System Administration
Virtualization
Firewall Configuration
Software Troubleshooting
Network Troubleshooting
System Upgrades

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your computer support technician Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Computer Support Technician, Boeing Seattle, Washington

December 2022 – May 2022

Perform data backups and disaster recovery operations
Troubleshoot hardware and software issues
Diagnose and resolve computer problems

Computer Support Technician, Northrop Grumman Falls Church, Virginia

June 2022 – November 2022

Set up user accounts and permissions
Develop and implement IT policies and procedures
Install and troubleshoot network hardware and software

Entry Level Computer Support Technician, Honeywell Morristown, New Jersey

December 2020 – May 2022

Education

Purdue University, West Lafayette, Indiana

Bachelor of Plumbing Technology, October, 2020

Skills

Organization

Technical

Negotiation

Troubleshooting

Network Troubleshooting

Network Administration

Software Installation

System Security

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your computer support technician Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

Computer Support Technician with extensive experience in maintenance and repair of various computer systems. Skilled in troubleshooting hardware and software issues, providing technical support, and training users on new systems.

Employment history

Senior Computer Support Technician, Honeywell Morristown, New Jersey

December 2014 – Present

Creae and maintan user documentation
Perform dat backups and disater recvery opertions
Respond to user inquires

Computer Support Technician, Lockheed Martin Bethesda, Maryland

July 2013 – November 2014

Creat and maintane user documention
Ensure secuirty and privacey of networks and systems
Instal and troubleshoot netwerk hardwere and softwere

Jr. Computer Support Technician, Siemens Alpharetta, Georgia

January 2012 – June 2013

Maintain record's of repairs and maintenance
Diagnose's and resolve computer problem's
Create's and maintain user documentations

Education

University of Illinois, Champaign, Illinois

Doctor of Automotive Technology, December, 2011

University of Illinois, Champaign, Illinois

Bachelor of Building Technology, December, 2007

Skills

Mentoring

Negotiation

Networking

Adaptability

System Monitoring

System Diagnostics

Virtualization

Disaster Recovery

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

computer support technician Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an computer support technician position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Computer Support Technician
Raytheon
Waltham, Massachusetts

To Whom It May Concern

I am excited to apply for the Senior Computer Support Technician role at Raytheon. As a highly skilled Computer Support Technician, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Raytheon and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

Thank you for considering my application for the Senior Computer Support Technician position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Kind regards,
Leonard Benson
791-400-9487
leonardbenson41@mail.com

Leonard Benson

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