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computer support technician: Resume Samples & Writing Guide
Employment history
Senior Computer Support Technician, Siemens Alpharetta, Georgia
April 2020 – Present
- Provide technical support to users
- Perform system upgrades and maintenance
- Perform data backups and disaster recovery operations
Computer Support Technician, Siemens Alpharetta, Georgia
November 2018 – March 2020
- Ensure security and privacy of networks and systems
- Troubleshoot hardware and software issues
- Repair and maintain computer hardware and peripherals
Junior Computer Support Technician, Siemens Alpharetta, Georgia
May 2017 – October 2018
- Repair and maintain computer hardware and peripherals
- Maintain records of repairs and maintenance
- Perform data backups and disaster recovery operations
Education
Purdue University, West Lafayette, Indiana
Master of Electrical Technology, April, 2017
Purdue University, West Lafayette, Indiana
Bachelor of Refrigeration Technology, April, 2013
Skills
Mentoring
Teamwork
Business Acumen
Public Speaking
Network Administration
System Security
Operating Systems
System Diagnostics
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Employment history
Jr. Computer Support Technician, Siemens Alpharetta, Georgia
June 2022 – March 2023
- Ensure security and privacy of networks and systems
- Troubleshoot hardware and software issues
- Develop and implement IT policies and procedures
Education
Georgia Institute of Technology, Atlanta, Georgia
Doctor of Boiler Technology, April, 2022
Georgia Institute of Technology, Atlanta, Georgia
Bachelor of Electrical Technology, April, 2018
Skills
Written Communication
Teamwork
Project Management
Negotiation
Software Troubleshooting
Operating Systems
System Monitoring
Technical Support
Professional Summary
A highly motivated and experienced Computer Support Technician with a passion for problem-solving and a commitment to providing top-notch maintenance and repair services. Proven ability to troubleshoot, repair, and maintain computer systems and networks.
Employment history
Lead Computer Support Technician, Siemens Alpharetta, Georgia
October 2013 – Present
- Monitor system performance and troubleshoot issues
- Repair and maintain computer hardware and peripherals
- Set up user accounts and permissions
Computer Support Technician, Lockheed Martin Bethesda, Maryland
October 2012 – September 2013
- Perform data backups and disaster recovery operations
- Diagnose and resolve computer problems
- Troubleshoot hardware and software issues
Entry Level Computer Support Technician, Northrop Grumman Falls Church, Virginia
October 2011 – September 2012
- Repair and maintain computer hardware and peripherals
- Maintain records of repairs and maintenance
- Diagnose and resolve computer problems
Education
Purdue University, West Lafayette, Indiana
Master of Plumbing Technology, August, 2011
Purdue University, West Lafayette, Indiana
Bachelor of Electrical Technology, September, 2007
Skills
Project Management
Documentation
Coaching
Flexibility
Networking
System Administration
Operating Systems
Technical Support
Employment history
Chief Computer Support Technician, General Electric Schenectady, New York
July 2018 – Present
- Perform data backups and disaster recovery operations
- Monitor system performance and troubleshoot issues
- Install and configure computer systems
Computer Support Technician, ABB Cary, North Carolina
January 2017 – June 2018
- Perform data backups and disaster recovery operations
- Troubleshoot hardware and software issues
- Repair and maintain computer hardware and peripherals
Jr. Computer Support Technician, United Technologies Farmington, Connecticut
August 2015 – December 2016
- Provide technical support to users
- Repair and maintain computer hardware and peripherals
- Ensure security and privacy of networks and systems
Education
University of Michigan, Ann Arbor, Michigan
Automotive Maintenance and Repair, June, 2015
Skills
Accounting
Listening
Research
Flexibility
Technical Support
Network Troubleshooting
Data Backup
Network Security
Employment history
Lead Computer Support Technician, Emerson Electric St. Louis, Missouri
November 2021 – Present
- Monitor system performance and troubleshoot issues
- Ensure security and privacy of networks and systems
- Perform data backups and disaster recovery operations
Computer Support Technician, Honeywell Morristown, New Jersey
November 2020 – October 2021
- Install and configure computer systems
- Set up user accounts and permissions
- Ensure security and privacy of networks and systems
Jr. Computer Support Technician, Lockheed Martin Bethesda, Maryland
November 2019 – October 2020
- Set up user accounts and permissions
- Install and troubleshoot network hardware and software
- Create and maintain user documentation
Education
University of Wisconsin, Madison, Wisconsin
Master of Plumbing Technology, September, 2019
University of Wisconsin, Madison, Wisconsin
Bachelor of Automotive Technology, September, 2015
Skills
Creativity
Self-Motivation
Technical
Negotiation
Computer Hardware
System Administration
Software Installation
Networking
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computer support technician Job Descriptions; Explained
If you're applying for an computer support technician position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
computer support technician
- Worked with Active Directory to build user accounts, reset passwords, unlock accounts
- Provided PC and Mobile support, diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades to ensure optimal performance
- Monitoring O365 resources for user access
- Documented all inquiry activities in the appropriate reporting system (SERVICENOW) and update knowledge base document when needed
computer support technician Job Skills
For an computer support technician position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Network Administration
- Troubleshooting
- Computer Maintenance
- Operating Systems
- Computer Hardware
- Software Installation
- Technical Support
- System Diagnostics
- Networking
- Data Backup
- System Security
- System Monitoring
- Disaster Recovery
- Network Security
- System Administration
- Virtualization
- Firewall Configuration
- Software Troubleshooting
- Network Troubleshooting
- System Upgrades
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your computer support technician Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Lead Computer Support Technician, Boeing Seattle, Washington
December 2022 – May 2022
- Perform data backups and disaster recovery operations
- Troubleshoot hardware and software issues
- Diagnose and resolve computer problems
Computer Support Technician, Northrop Grumman Falls Church, Virginia
June 2022 – November 2022
- Set up user accounts and permissions
- Develop and implement IT policies and procedures
- Install and troubleshoot network hardware and software
Entry Level Computer Support Technician, Honeywell Morristown, New Jersey
December 2020 – May 2022
Education
Purdue University, West Lafayette, Indiana
Bachelor of Plumbing Technology, October, 2020
Skills
Organization
Technical
Negotiation
Troubleshooting
Network Troubleshooting
Network Administration
Software Installation
System Security
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your computer support technician Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Xaviera Vaughn
252 Forestview Drive, Sunbury, OH 43074Professional Summary
Computer Support Technician with extensive experience in maintenance and repair of various computer systems. Skilled in troubleshooting hardware and software issues, providing technical support, and training users on new systems.
Employment history
Senior Computer Support Technician, Honeywell Morristown, New Jersey
December 2014 – Present
- Creae and maintan user documentation
- Perform dat backups and disater recvery opertions
- Respond to user inquires
Computer Support Technician, Lockheed Martin Bethesda, Maryland
July 2013 – November 2014
- Creat and maintane user documention
- Ensure secuirty and privacey of networks and systems
- Instal and troubleshoot netwerk hardwere and softwere
Jr. Computer Support Technician, Siemens Alpharetta, Georgia
January 2012 – June 2013
- Maintain record's of repairs and maintenance
- Diagnose's and resolve computer problem's
- Create's and maintain user documentations
Education
University of Illinois, Champaign, Illinois
Doctor of Automotive Technology, December, 2011
University of Illinois, Champaign, Illinois
Bachelor of Building Technology, December, 2007
Skills
Mentoring
Negotiation
Networking
Adaptability
System Monitoring
System Diagnostics
Virtualization
Disaster Recovery
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
computer support technician Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an computer support technician position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Senior Computer Support Technician
Raytheon
Waltham, Massachusetts
Raytheon
Waltham, Massachusetts
To Whom It May Concern
I am excited to apply for the Senior Computer Support Technician role at Raytheon. As a highly skilled Computer Support Technician, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.
My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Raytheon and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.
Thank you for considering my application for the Senior Computer Support Technician position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.
Kind regards,
Leonard Benson
791-400-9487
[email protected]
Leonard Benson
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.