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1

volunteer manager

  • Evaluated the work of staff and volunteers to ensure that programs are of appropriate quality and that resources were used efficiently.
  • Provided direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Established and maintained relationships with other agencies and organizations in the 
  • Participated in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.community to meet community needs and to ensure that services were not duplicated.
2

volunteer manager

  • Accomplishes department objectives by managing volunteers; planning and evaluating department activities.
  • Maintains volunteer by recruiting, selecting and orienting.
  • Ensures a safe, secure, and legal environment.
  • Motivates everyone for doing good.
  • Develops, coordinates, and enforces organisation policies, procedures, and productivity standards.
3

volunteer manager/ patient advocate

  • Develop and maintain volunteer training and orientation program.
  • Recruits, selects, and orients volunteers ensuring that the volunteer understands they are responsible to meet the needs of the patient.
  • Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
  • Assigns, coordinates, schedules, supervises, and evaluates volunteers in collaboration with the Interdisciplinary team and identified needs for volunteer services.
  • Responsible for accessing and documenting the competency of volunteers at the time of interview, at the completion of the initial orientation and annually.
  • Ensuring hospice volunteers document activities upon completion of the activity.
  • Maintains monthly statistics including the cost savings achieved through the use of volunteers and the level of activity.
4

volunteer manager

  • Showing leadership and confidence 
  • Effectively documents recruitment efforts on an ongoing basis.
  • Maintains accurate and current volunteer personnel files.
  • Reevaluates volunteer program as necessary.
  • Coordinates volunteer support groups and/or education meetings.
  • Attends and participates in interdisciplinary team meetings.
  • Provides information to individuals and the community regarding hospice volunteer services.

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