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1

voip engineer

  • To manage call center services & Build required Scripts & Programs to ease the system.
  • To Manage FreePBX based system with DRBD cluster & High Availability.
  • Deal in technical queries of clients/system admins, to analyse, diagnose and resolve problems in VoIP and PBX servers. 
  • Create demo tutorial videos for different portals, so that the same can be used by the client when they sign-up for the services.
2

voip engineer

  • Prepare and deliver training modules to new joiners in the department, about the services and products to be dealt on.