- Specialise in Customer service.
- Ability to multi-task, prioritize and manage time effectively.
- Create a positive & happy work environment.
- Excellent communication and presentation skills.
- Train & develop new employees.
- Cultivate strong business relationships with clients & wholesalers to drive business development & sales.
- Recommend products to meet customers’ needs.
- Provide amazing Customer Service
- Consult Face-to-Face, over the phone and via email
- Create and Contact a Database
- Set Daily and Monthly KPI’s
- Liaise with Wholesalers and Travel Providers
- Make travel packages according to the customer requirements.
- Resolve any problems with itineraries, accommodation, and confirm bookings.
- Provide customers with assistance in obtaining permits and documents such as visas.
- Provide guests with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Handled operations in GIT Team.
- Preparing Vouchers for Hotels and Agents in Facile Software.
- Negotiating with Hoteliers.
- Communicating with Foreign Tour Operators.
- sell Full packages
- Advise customers with best destinations and services.
- Sell domestic and international airplane tickets.
- Sell domestic and international hotel vouchers.