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1

training specialist

  • Facilitate new hire staff product training.
  • Supervise the work of office, administrative, or customer service staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Train or instruct staff in job duties or company policies or arrange for training to be provided in case of new product updates.
  • Create modules, presentations and written test needed for product training and updates.
  • Evaluate trainees performance and conformance to rules and regulations through their KPIs then recommend appropriate action.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management for product trainings.
  • Coordinate activities with other business management or with other work units or departments.
2

training specialist

  • Assist with Training Program LMS, creating and updating courses, tracking attendance, creating reports
  • Responsible for instructing 120+ new hires ranging from CXC reps, Esupport, and CXC manager’s.
  • Work directly with back offices and our partner’s to identify process and material problem resolutions.
  • Provided feedback, implemented change and revisions to curriculum and reviewing training guides and rep guides
  • Conducted training in a classroom setting of more than 10 new hire reps at time
  • Assisted in developing employee mentoring program
  • Provided support to managers in responding to personnel training issues. Developed how-to guides for managers on topics.
3

training specialist

  • Giving training sessions for all outsourced agents at Orange Egypt (prepaid – postpaid – business segments)
  • Assure delivering all perfect ways of handling customers to all trainees
  • Being in charge of batches till passing role plays and starting their own career
  • Supports shopfloor daily operations by making sure staff are aware of the latest product updates. 
4

training specialist

  • Maintain metrics, reports, process documentation, or training or safety records.
  • Provides training to the technician and apprentices on engine overhauling
  • Oversee Cadetship and Apprenticeship Program 
  • Develop training modules that will fit to the demand of the current situation
  • Conduct performance evaluation through practical assessment
5

training specialist

  • Dealing, Organizing & coordinating inside & outside medical activities, e.g. medical Courses, symposiums, lectures & workshops.
  • Preparing the yearly academic calendar & activating its activities through the year.
  • Communicating with Saudi Council for Health Specialities to get CME.
  • Organizing medical Courses.