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1

ticket agent / gondola lift operator

  • Tailored customer service to  suit the needs of international clients.
  • Utilized knowledge of the Banff and Jasper National Parks to Assist clients with holiday planning.
  • Up selling ticket packages to meet target quotas.
  • Managing the influx of 5,000 customers daily during peak season.
  • General Maintenance and daily checks on the Gondola.
  • Liaised with the construction team to ensure a safe working environment during renovations.
  • Rigging machinery and heavy equipment for safe transport.
2

ticket agent

  • Greet and assist all customers in a prompt, friendly, courteous     manner.
  • Announce both incoming and outbound flights.
  • Handle cash, credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline closeout procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation.
  •  Stand and work in one location for up to four hours at a time.
  • Work independently without direct supervision.
3

ticket agent

  • Properly handled cash by following the cash handling procedures.
  • Keeping work area neat and clean during shift. 
  • Provide schedule, routing, transfer and current fare information to the customer.
  • Data entry, prepares accurate travel documents (tickets) by computer or hand written.
  • Accept payments for transaction required by cash, credit or debit card. Proving charge documents.
  • Give updates on schedules by monitors, information boards and/ or uses PA system to convey current information to customers. 
  • Determine that  ID and destination tags are attached to all baggage. Ensure baggage meets transportation requirements.
4

ticket agent

  • Information on bus ticket prices 
  • Bus routes and schedules
  • Assist customers at kiosk and tagging bags
  • Making boarding annoucements
5

ticket agent

  • Verify price ticket information against the distribution sheet to ensure the accuracy of the SKU.
  • Tag incoming merchandise with warehouse identifications.
  • Prepare items for shipment by boxing and padding correctly.
  • Load and unload truck shipment.