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technical program manager

  • Managing two scrum teams, size of 20  capacity located at different delivery centers in India.
  • Working on Agile scrum methodology with experience in sprint metrics, backlog management, sprint planning in a sprint with knowledge on burndown charts for the scrum teams in every sprint.
  • Lead estimation efforts and run sprints with multiple Engineering teams.
  •  Work with engineering, product, and design teams to define fast-paced, but realistic schedules.
  •  Translate requirements for roadmap items into specifications to be developed by our Engineering team.
  •  Identify efficiency bottlenecks and devise plans around them.
  •  Drive the coordination and clear communication of a multi-product roadmap.

technical program manager

  • Focus teams on business objectives and track progress to ensure project milestones are on time, on budget and with the desired results. 
  • Design and implement dashboard elements to expose key performance indicators to provide real-time service insights which helped our team to consistently meet the 99.99% uptime of our Data-centers.
  • Implemented monitoring and alerting systems on 50+ data-centers to track system processes and minimize time to issue detection. 
  • Implemented tracking mechanisms, incorporating real-time data to simplify and streamline sourcing activities and provide better visibility to stakeholders, lowering lead time by 40%.
  • Created and implemented design procedures that increased efficiency, increased customer satisfaction and slashed customer escalations by 20%. 

technical program manager

  • Engaged with leadership to understand and capture scope, establish project schedules, and develop resource and budget estimations.
  • Involved in complete Release of all product versions including Requirement analysis with Project Management team, Release planning, Design, Development and Testing with Engineering team.
  • Assess and communicate program status and risk to leadership, while supporting geographically distributed engineering and validation team with execution.
  • Created automation framework using Specflow and BDD.