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6

tech lead

  • Development from scratch for semi automated order based customer support ticketing system for replacing Zendesk.
  • Worked on varied technologies including PHP, MySQL, SOA, MemCached, Phalcon & CsCart framework.
  • Understand requirements from Stakeholders
  • Structural Designing and Planning For Projects
  • Analyzing Feasibility for New Projects
  • Set proper expectations, provide clear status communications, and manage relationships with stakeholders.
  • Monitoring Server and DB and responsible for managing load by adapting new technologies and improving architectural changes.
7

tech lead

  • Customer focused development, implementation and support. 
  • Development of client and web based applications using Java, HTML/DHTML, CSS and JavaScript, which supports different RDBMS like SQL Server, Oracle and DB2/400
  • Generalized solutions for reports with generic functions and views to avoid redundancy in agents and script libraries
  • Designed, Developed and Performance Tuning on databases such as normalizing databases includes stored procedures, constraints, triggers, indexes
  • Provided technical support for SQL-Server, Oracle and DB2 databases
8

tech lead

  • Managing a team of 10 developers.
  • Design and developed payment and lending solutions.
  • Payment integration with PayPal, payment gateway, UPI, Bharat QR.
  • Managed and successfully passed the PCI-DSS Audit.
9

tech lead

  • Managed a team of 10 developers.
  • Implemented chat and workflow features.
  • Implemented nesting chat features.
  • Lead a team of 3 with setting up build environment, planning, tracking and build deliveries. 
10

tech lead

  • Quote Management System
  • Order Management System
  • Product Configurator
  • Integrating self-loader and other process to the SATCOM framework and reduced the loading time by implementing the parallel installing the software (uboot, kernel, and comm and host rfs).