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system analyst

  •  Managing Call handling with Wipro Client.
  •  Sharing key learning’s with the team
  •  Assuring that the calls are closed within the SLA.
  •  Organizing Branch Visits and Resolve the Issues within SLA with Engineers in AP State.
  • Installation of operating system and various software packages for Desktops.
  • Configuring Network and Local Printers & Scanner. 
  • Hardware: PC Assembling and Troubleshooting.
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system analyst

  • Installed, configured, and maintained desktop computers, laptop computers, equipment and software
  • Collaborated and helped with a multiple million dollar Networking project 
  • Creating or Extending Logical Volumes whenever required
  • Scheduling jobs and automating the monitoring of the servers
  • Upgrading the existing OS version and packages whenever required
  • Performing regular health checks for better server throughput.
  • Enhancing the server response and minimising server issues