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1

store general manager

  • Oversee store’s operation; direct activities of store personnel including volunteers, ensures that all sales transactions and donated goods are processed and reported accurately
  • Communicate the organizations mission, vision, values and promote diversity
  • Train, coach and provide feedback to help staff strengthen and develop skills
  • Ensure store staff follows policies and procedures
  • Actively recruit, hire and schedule staff, conduct performance evaluations, administer discipline, document and communicate performance and behavioral issues
  • Demonstrate leadership and positive role modeling for retail staff
  • Effectively manage time and monitor retail staff time to ensure that work is completed
2

store general manager

  • Student-operated store at Canyon High School
  • Propose new marketing strategies
  • Set monthly sales goals
  • Work together with staff to ensure customer satisfaction
3

store general manager

  • Assume responsibility and accountability for the completion of job duties
  • Ensure proper maintenance and care of equipment, machinery and facilities
  • Champion safety and loss prevention programs and handle loss control concerns
  •  Develop business plan, manage store’s expenses and oversee   budget
  •  Maximize the store’s financial performance and achieve desired     results
  •  Drive operational improvements
  •  Maintain quality control in Retail operations