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1

steward

  • Welcoming the guest
  • Satisfying guest needs and requests
  • Taking the order and up selling skills
  • Bid farewell to the guest and welcoming again
  • Indent
  • Table layout
  • Reporting to senior
2

steward

  • cabin servicing / common area cleaning – safe, reliable and efficient cleaning with attention to detail
  • galley hand – food preparation, stock control, dishwashing and completing cleaning rosters
  • night laundry – unsupervised full service turn around
  • dining room attendant – service and maintain stations
3

steward

  • Monitor and enforce contract language.
  • monitor and enforce a safe work environment
  • communication with members 
  • communication with company
  • problem resolution and settlement
  • grievance investigation
  • grievance writing
4

steward

  • Maintain the kitchen and restaurant area while keeping it organized and clean.
  • Responsible for properly cleaning all dishes, pots & pans while operating the dishwashing machine safely and effectively.
  • Wash and disinfect kitchen area, tables, tools, knives & equipment.
  • Ensured dishware was stored in appropriate areas.
5

steward

  • Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner.
  • Trained newly hired employees on the company’s processes and procedures.
  • Followed all safety requirements for alcohol service.
  • Set up food stations or set up dining areas to prepare for the next shift or for large parties.