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16
service consultant
- Providing product information and handling financial queries
- Answering inbound calls timeously
- Dealing with all queries through to resolution
- Maintaining accurate details of all queries
- Actively displaying the Discovery Service Standards
- Dealing with all queries through to resolution
- Administration functions
17
service consultant
- Greet, interact and inform service customers throughout their visits of the repairs, and processes
- Create work orders thoroughly with information of customer’s concerns and services requested
- Familiarize myself with structure bonuses provided by company, and push to strive for success
- Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; processing fast deposits and mail deposits; answering questions in person or on telephone; referring to other bank services.
18
service consultant
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; maintaining supply of cash and currency.
- Policy changes to the product
- Working on Discovery Systems
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