Senior Travel Consultant Resume Examples

senior travel consultant

  • Working for UK market corporate clients for travel arrangements as per their respective travel policy.
  • Comply with SLA (service level agreements) for the KPI targets.
  • Analyzed departmental documents for appropriate distribution and filing. Verified data integrity and accuracy.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Produced ad hoc reports and documents for senior team members.

senior travel consultant

  • Consult with clients on suitable travel options in accordance with their needs, wants and capabilities. 
  • Booking ground arrangements / services for guests with Tour Operator. 
  • Ensuring smooth operation of their journey on the ground. 
  • Post travel follow ups. 

sr. travel consultant

  • Bagged deals from Consolidators like Cosmos, Skybird, Skylink and Maazda Travels.
  • Engaged in Cruise reservations with the help of our Travel partners like Carnival.com. 
  • Conducted Hotel, Packages booking through our partner Expedia.com.
  • Assisted Corporate clients for domestic (within the US) and International Travel Conducted all types of airlines booking related service for corporate houses & walk in clients. 

senior travel consultant

  • A complete back up to Emergency Travel and the operation team.
  • Ensure the use of scripting to complete reservation in accordance to service standard sent by the Corporate.
  • Coordinating the emergency travel requirements of the business travelers & guests of more than 350 corporate(s) – ensuring strict adherence of the Company’s Travel Policy.
  • Ensuring 100% adherence to Company Compliance Policies i.e. code of conduct, US sanctions, local regulations, customer privacy and data protection, money laundering and internal audit regulations.
  • Exploring different avenues of revenue generation from existing clients by cross selling products like Hotels, Cars, Meet & Assist services, etc.
  • Ensuring service delivery as per agreed SLA’s with the corporate, travel and expense savings plan; compliance with policy guidelines.
  •  Beside this also attended various internal office training which are useful to give better services to clients. Like GCE (Great Call Experience) & GEE (Great E-Mail Experience) helped to polish the skills of handling customers in a professional manner.

senior travel consultant

  • Providing the travel options for the corporate as per the SLA. 
  • Issuing of tickets as per the travel request. 
  • Creating and updating the Travelers profiles on a weekly basis. 
  • Coordinating with the Airlines and vendors regarding the fares and Confirmations 

sr. travel consultant

  • Handling inbound domestic US sales calls.
  • Major portion in Flights and sometimes packages as well.
  • worked on Amadeus and Sabre.
  • Provide tourists with assistance in obtaining permits and documents such as visas, health insurance, and in converting currency.

senior travel consultant

  • Worked for Accenture Premium Desk – Key Deliverable included the handling of Corporate Business travel needs of Accenture employees.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Organized memorable and exquisite travel itineraries for high-level clients and business executives.
  • Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.
  • Negotiating with the foreign suppliers and GSA’s of airlines.
  • Coordinating with travel coordinators of clients from time to time basis about the payment, travel related taxation, other company laws related to travel set by the government.
  • Arranged travel accommodations for groups, executives and special needs clients.

senior travel consultant

  • Building and maintaining a good relationship with one of the company’s biggest clients in the United States. 
  • Offer suggestions on travel plans and alternative options where needed at the time of quoting.
  • Book travel arrangements as per the client’s specifications in South Africa – Meet and Greet service, transfers, internal flights, car rental, hotel accommodation, day tours, restaurant bookings and overland tours.
  • Prepare invoices, vouchers and itineraries for clients in Tour Plan.
  • Liaise with guests on the ground.
  • Attend regular product training.

senior travel consultant

  • Handling Domestic and International holiday package requirements.
  • Used to deal with direct walk-in clients & Travel agents. 
  • Responsible for operations division like preparing tour Itineraries as per the customer requirement includes several components of Tourism (Transportation, Accommodation & Sightseeing).
  • Prepare detailed itineraries upon bookings to ensure accuracy of reservations and provide confirmation to clients. Submitted all bills and invoices to the accounting department.
  • Ensure compliance with company’s procedures for documentation, cancellation, no show, & refunds.
  • Work as part of a team selling holidays, Responsible for providing detailed travel information to customers and deal with customer queries in relation to holiday packages.
  • Negotiate with suppliers & hotels to get the best price in the market.

senior travel consultant

  • Work towards sales targets.
  • Currently Handling With Corporate Clients ( Mitsubishi, DXB First & Arcadis International MEA )
  • Previously handled Booz Allen & Hamilton 
  • Bookings/cancellations of Tickets (Air/Bus), Hotels & Transportation for sightseeing.