- Answered inquiries from customers in person and on the phone
- Experience in working retail sales.
- Worked in team of retail collection and marketing,
- Organizing delivery for the retail shop.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Lowered theft by watching customers and noticing security risks
- Supervising more than 1 team member at a time.
- Welcome customers and ascertain their needs.
- Quickly mentally calculate change.
- Have extensive knowledge on video games and pop culture in order to effectively describe and market products.
- Work together in a close-knit team to achieve goals and maintain a happy, healthy, friendly workplace.
- Keep track of sales and work to achieve daily, weekly and monthly targets, both individual and store-wide.
- Identify opportunities to maximise sales by upselling and promoting products.
- Prepare products for being put on the shop floor by checking it, gutting the disc if necessary and placing price stickers.
- Greeted customers and determined their needs and wants.
- Discussed type/ quality of merchandise recommended merchandise based on individual requirements.
- Advised customers on utilization and care of merchandise.
- Provided advice to clients regarding particular products and explained the use and advantage of merchandise to customers.
- Quoted prices and discounts as well as return policies and delivery dates.
- Handled cash register and accepted payment through cash, gift cards, and credit cards.
- Assisted in display of merchandise.
- Welcomed customers by greeting them; offering them assistance.
- Answered store telephone using proper etiquette; answered questions, placed orders.
- Placed order for customers when products they requested were not in stock/ only available through ordering.
- Helped customers make selections by building customer confidence; offering suggestions and opinions.
- Effectively communicated with three departments in store to ensure customer needs are met; worked in two separate departments (office supplies/gift/jewelry).
- Contributed to team effort by accomplishing tasks assigned in a proficient and timely manner.
- Processed payments by totaling purchases; processing checks, cash, gift cards, credit cards.