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1

retail sales clerk

  • Worked at all retail stores within the theme park except those requiring specific and extensive training (e.g. The Wizarding World of Harry Potter and Jurassic World retail stores)
  • Walked the sales floor and interacted with guests (e.g. asked if help was needed, retrieved items from high places or in the stock room)
  • Handled a cash register and rang up guests (used MIMO system to receive and deposit money) 
  • Handled returns, exchanges and refunds (controlled and overseen by retail leads)
  • Helped close stores and recover the sales floor (e.g. folded and hung clothing items, placed misplaced items in correct spot, restock the sales floor when needed)
  • Handled fast-paced environments during peak seasons in the theme park (e.g. Summer and Halloween Horror Nights)
  • Worked at all exterior retail carts found throughout the park 
2

retail sales clerk

  • Knowledgable of register operation including cash, credit cards and register receipts.
  • Wear costumes and outfits to promote sales during the holiday seasons such as Christmas and Halloween.
  • Obtain consented customer information such as name and email for the membership points system.
  • Answer customers’ questions, and provide information on procedures or policies on a manager’s behalf. 
  • Provided friendly customer service and displayed a positive attitude when interacting with customers and fellow employees.
3

retail sales clerk

  • Checked out customers at register
  • Maintained cleanliness at front of store
  • Ordered items 
  • Lifted heavy items and loaded items into cars
  • Sold and explained systems to customers 
4

retail sales clerk

  • Provide advice about merchandise
  • Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
  • Balance till cash & bank deposits
  • Phone transactions
  • Maintain sales records for inventory control
  • Operate computerized inventory record keeping & re-ordering systems
  • Prepare merchandise for purchase, rental or lease
5

retail sales clerk

  • Assist in display of merchandise
  • Greet customers & discuss type, quality and quantity or merchandise or services sought for purchase
  • Estimate or quote prices, credit or contract terms, warranties & delivery dates
  • Knowledge of livestock, wildlife & pets