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1

senior product consultant

  • Part of the Operations & Product Consultation team driving Product Support & Revenue Generation and developing new process and methods of product simplification by communicating and listening tocustomers & clients and ensuring that they receive the highest standards of customer service and quality products support.
  • Security Systems (Intrusion Alarm Systems & Panels) Pre-Sales, Post-Sales & Product Consultation for the B2C and B2B Clients and Training & Commissioning of the Honeywell Security and Fire Products & Network Devices, IP Cameras, CCTV & DVR System.
  • Pre-Sales and Post-Sales Expert to the System Integrator for the TUXEDO KP, Vista Automation Module, KWIKSET,YALE & Schlage Locks, LUTRON and LEVITON Light Switches and Dimmer and ZWave Thermostat with our panel and security devices.
  • Dealing on database resources & reference case from Salesforce.com (CRM).
  • Mentoring & Training for the Newly Hired Employees on the various different products for betterment of Post- Sales establishment with our Clients.
  • Preparing Learning & Product Modules on the various newer and older products to enhance learning modules for the team
  • Preparing Daily Performance Data of the Complete Team (Team Analysis & Performance Metrics).
2

product consultant (remote)

  • Established robust relationships with technical affiliates, brainstormed integrations, and partnered to provide comprehensive solutions.
  • Planned and coordinated meetings on weekly basis with developing teams.
  • Ensured quality deliverables were being completed to defined expectations.
  • Product consultations
  • Review product performance against client requirements so as to provide optimal product.
  • Research and aid in developing new games for the platform
  • Testing the developed games
3

product consultant

  •   Drive and lead product management efforts to HRM/Payroll Module. 
  • Deeveloping and assist product synergies with other BASSnet Products 
  • Product Documentations 
  • Focus on team leadership to archive team goals and mile stones 
  • Advice and map customer operation processes with BASS Human Resource Management and Payroll system. 
  • Suggest areas for product improvement along with possible solutions in line with customer operation processes. 
  • Keeping abreast with industry trends, market information, field intelligence feedback and need in the marine industry. 
4

product consultant

  • Practice daily conflict resolution along with productivity and time management goals.
  • Oversee appointment scheduling , sales goals and cashiering duties. 
  •  Execute Product Strategies Plan as set in line with organizational goals. 
  • Developed Product Road Map Strategy related to HRM/Payroll, Crew Mobile Applications, Digital signature and others. 
5

product consultant

  • Delivered Business Requirement Specification/ Change Request to RND Team for product development based on feedback. 
  • Develop and maintain Product Databases 
  • Conduct demo for BASS HRM/Payroll Product. 
  • Estimated man days for sales team coming from the development team.