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16
personal shopper
- Fulfill customer online orders
- Adress and resolve customer questions and concerns
- Order Preparation
- Responsible for first and last impressions to customers
- Arrange times for customers to recieve orders
- Explain services and products
- Keeping a clean and organized workspace
17
personal shopper
- Tracked substitutions and informed customers of changes.
- Picked quality GM and grocery items daily, for customers.
- Assisted customers with support in-person and via telephone.
- Found items for customers that weren’t on the shelf to make sure all of my customers were satisfied and their needs were met.
18
personal shopper
- Collecting, purchasing, and delivering groceries for Shipt members in a timely manner.
- Communicating with members during their shop to ensure great customer service, offer substitutions, and inform them of shop details throughout the shop, such as shop and delivery time.
- Manage time effectively and efficiently
- Report all transactions to Shipt Headquarters via shopper app on phone
- Basic knowledge of the use of smartphone and internal applications required by Shipt to complete shops
19
personal shopper
- Down loaded customer shopping lists.
- Filled customer orders.
- Uploaded data to the computer.
- Handled credit card transactions.
- Handled customer concerns and/or questions.
20
personal shopper
- Shopped customers orders, substituting items when necessary
- Dispensed orders to customers in a timely and organized manner
- Provided customers with information on returns and missing items
- Stock shelves, and mark prices on shelves and items.; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.